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Comfort Inn & Suites Suwanee - Sugarloaf

2.5 star property

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Photo gallery for Comfort Inn & Suites Suwanee - Sugarloaf

Indoor pool
Lobby
Coffee service
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk
$102
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
2945A Lawrenceville Suwanee Rd, Suwanee, GA, 30024
  • Place, Suwanee Sports Academy
    ‪4 min drive‬
  • Place, Sugarloaf Mills
    ‪4 min drive‬
  • Place, Mall of Georgia
    ‪4 min drive‬
  • Airport, Atlanta, GA (PDK-DeKalb-Peachtree)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(15 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(9 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About this property

Comfort Inn & Suites Suwanee - Sugarloaf

Suwanee hotel with indoor pool
Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Inn & Suites Suwanee - Sugarloaf offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs and complimentary toiletries.

This Suwanee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn & Suites Suwanee - Sugarloaf features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Inn Suwanee
Comfort Suwanee
Comfort Inn Suwanee Sugarloaf
Comfort Inn Sugarloaf
Comfort Suwanee Sugarloaf
Comfort Sugarloaf
Comfort Inn Suites Suwanee Sugarloaf
Comfort Inn & Suites Suwanee - Sugarloaf Hotel
Comfort Inn & Suites Suwanee - Sugarloaf Suwanee
Comfort Inn & Suites Suwanee - Sugarloaf Hotel Suwanee

Reviews

Comfort Inn & Suites Suwanee - Sugarloaf Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 201 out of 574 reviews
Rating 8 - Good. 139 out of 574 reviews
Rating 6 - Okay. 110 out of 574 reviews
Rating 4 - Poor. 59 out of 574 reviews
Rating 2 - Terrible. 65 out of 574 reviews

Reviews

2/10 Terrible

Kevin

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The window in the room was falling out and had been tapped with packing tape to hold it in place. When the wind would blow the window would come out. When I asked for another room the sent me to a room that had not been cleaned. Never have to worry about me staying at this hotel!! Comfort Inn, I don't think so!
Stayed 1 night in Sep 2025

2/10 Terrible

Marina

Traveled with family
Disliked: Staff & service, amenities
I reserved a room with 2 queen beds for 4 people through a third party app. The payment had been taken after the reservation was made, even though the website stated that the payment was only to be taken once we checked in. When I arrived to the hotel, the hostess said that the room I reserved was given to a party of 16 people and the only room they had available contained 2 double beds (full size beds). The hostess also told me that they had one cleaner that day and not all the non-smoke rooms were cleaned. I waited for about 20 to 30 minutes before a room was assigned to me and my party. I never did recieve the room I reserved. The hostess offered the room with 2 full size beds and a sofa sleeper (which is a twin size matress). The sofa bed was not even worthy to be slept on - the springs in the matress were bare that you would need at least a 6 inch deep mattress topper to cushion it. The qaulity of sleep me and my party had was poor. I would not recommend this inn to anyone who expects their reservations be honored and not given away to another party.
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk personnel very friendly and professional. Room was clean and beds comfortable. Coffee and breakfast were good. Yes, I85 was noisy but we expected that after looking at the map so we used the white noise on the phone and it was fine. The location had a lot of food choices and we could get where we wanted to go quickly without interstate.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ruben

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very dirty, very bad
Stayed 1 night in Aug 2025

2/10 Terrible

Jason, Cartersville

Disliked: Cleanliness, staff & service, property conditions & facilities
loud music dirty, and people smoking pot outside my room
Stayed 1 night in Aug 2025

6/10 Okay

Sonya

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Betsaida

Liked: Cleanliness, property conditions & facilities
✅
Stayed 1 night in Aug 2025

10/10 Excellent

Lourdes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was to my satisfaction
Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location,great beds
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Stayed 1 night in Aug 2025

4/10 Poor

Tyler or Michelle

Traveled with family
Disliked: Room comfort
I was very disappointed,the room wasnt all bad,however the servive was terrible. We were trying to get into the pool and couldn't,i went to the desk and the lady was on the phone,she did not acknowledge me. I said i cant get the door opened,she still didn't say anything. She toom a key and went to the door and just opened it while on the phone. There was no room service/cleaning,noone cane to get trash or clean. We then asked for towels and she had an attitude and was like how mamy people are in there.
Stayed 2 nights in Jul 2025

4/10 Poor

Kumiko

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Pull out bed huge brown stains.brown water,

Found a tick on pillow Couldn’t find a luggage kart at 10:30 at night for 5 people, 2 ice coolers Pool was so nasty! Had a film on top of it! Breakfast was awful! Old bread, eggs cold, sausage cold.. and the pull out bed had STAINS on the cover and matress! The water spouts in the tub broken! Dripped all night- and gross brown water!
Stayed 1 night in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service
Very friendly staff, the room was clean, many eating options around
Stayed 3 nights in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Reginald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Chris

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

8/10 Good

Lisa Marie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Budget without budget price

The beds were very hard and uncomfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 1 night in Jul 2025

2/10 Terrible

Lakia

Disliked: Cleanliness, property conditions & facilities
The property was not great at all. The young lady at the front desk was very nice and
Stayed 3 nights in Jul 2025

10/10 Excellent

Giorgi

Liked: Cleanliness, staff & service, property conditions & facilities
It is really good
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Very nice, clean rooms, awesome pool.
Stayed 3 nights in Jun 2025

8/10 Good

Byong D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so pleased

Hotel seems little dated. Needs a little upgrade or remodeling. If you room is facing the expressway, you may get annoyed with the noise. However, you get used to it by the time to go to the bed. Also, the manager or staff should quiet down the rowdy guess immediately as soon as it happens. Even after the phone call to the front office, it took at least 20 plus minutes.
Stayed 2 nights in Jun 2025