*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The aparthotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 4-star property consist of a business center and meeting rooms. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly aparthotel also offers a fitness center, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Citadines Xinghai Suzhou has designated areas for smoking.
- Express check-in
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Meeting rooms
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- No single-use plastic stirrers
- Free wired internet
- Water-efficient toilets only
- Safe-deposit box at front desk
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Designated smoking areas
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 167
- Television in common areas
- Number of floors - 26
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Kitchen
- Laundry facilities
- Separate dining area
- Refrigerator
- Microwave
Room Amenities
Citadines Xinghai Suzhou offers 167 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
- Air conditioning
- Television
- Cable/satellite TV service
- Refrigerator
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- Separate sitting area
- Soundproofed rooms
- Free bottled water
- Microwave
- Cookware, dishware, and utensils
- Kitchen
- Slippers
- Shower/tub combination
- Separate dining area
- Stovetop
- Satellite TV service
- Free WiFi
- Free wired internet
- LCD TV
- TV size measurement: inch
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Wardrobe or closet
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Citadines Xinghai Suzhou has a restaurant on site.
Nearby Activities
Recreational amenities at the aparthotel include a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 53 per person
- Airport shuttle fee: CNY 636 per vehicle (one-way)
- Self parking fee: CNY 40 per day
- Rollaway bed fee: CNY 106.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. The property is professionally cleaned.
One child stays free
UnionPay
Comprehensive food waste policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 5 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for CNY 106.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.
Contactless check-out is available.
Hotel Names
- Citadines Suzhou
- Citadines Suzhou Xinghai
- Citadines Xinghai
- Citadines Xinghai Hotel
- Citadines Xinghai Hotel Suzhou
- Citadines Xinghai Suzhou
- Citadines Hotel Suzhou
- Citadines Xinghai Suzhou Aparthotel
- Citadines Xinghai Aparthotel
- Citadines Xinghai Suzhou Suzhou
- Citadines Xinghai Suzhou Aparthotel
- Citadines Xinghai Suzhou Aparthotel Suzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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