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Hotel Amenities

Property Features

In addition to an indoor pool and an outdoor pool, Crowne Plaza Changshu, an IHG Hotel provides a health club and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4.5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers multilingual staff, gift shops/newsstands, and a garden. Complimentary self parking is available on site.

Crowne Plaza Changshu, an IHG Hotel is a smoke-free property.

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Babysitting or childcare
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Internet access in public areas - surcharge
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Meeting rooms
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Health club
  • Limo or town car service available
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 1
  • Concierge services
  • Gift shops or newsstand
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Airport transportation
  • Total number of rooms - 269
  • Internet access - wireless
  • Number of floors - 19
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Rollaway/extra beds available
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare

Room Amenities

Crowne Plaza Changshu, an IHG Hotel offers 269 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Cable/satellite TV service
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Dial-up internet access
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • High-speed internet access
  • Room service
  • Soundproofed rooms
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • Pillow menu
  • LCD TV
  • Towels provided
  • Number of bathrooms - 1

Parking

Free self parking , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - surcharge

Food & Drink

JJ Cafe - This buffet restaurant serves breakfast, lunch, dinner, and light fare.

Yu Cantonese Cuisine - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Deli - This coffee shop serves breakfast, lunch, and dinner.

Chatterbos Bar Lounge - Onsite bar.

Room service is available.

Spa Services

  • Massages

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Hotel Policies

Payment types

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets not allowed

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Changshu Crowne Plaza
  • Crowne Plaza Changshu
  • Crowne Plaza Hotel Changshu
  • Crowne Plaza Changshu Hotel
  • Crowne Plaza Changshu
  • Crowne Plaza Changshu, An Ihg
  • Crowne Plaza Changshu an IHG Hotel
  • Crowne Plaza Changshu, an IHG Hotel Hotel
  • Crowne Plaza Changshu, an IHG Hotel Suzhou
  • Crowne Plaza Changshu, an IHG Hotel Hotel Suzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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