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Fairmont Yangcheng Lake

5.0 star property

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February 2025

Photo gallery for Fairmont Yangcheng Lake

Couples treatment rooms, sauna, spa tub, body treatments, hydrotherapy
Indoor pool, outdoor pool
3 restaurants, breakfast, lunch, dinner served; international cuisine
Garden
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Parking included
  • Spa
  • Housekeeping

Explore the area

Map
No. 3668 West Ma'anshan Road, Kunshan, Suzhou, Jiangsu, 215300
  • Yangcheng Lake
    1 min walk
  • Kunshan Forest Park
    3 min drive
  • Huayi Brothers Movie World
    6 min drive
  • Wuxi (WUX-Shuofang)
    50 min drive

Room options

View all photos for Signature Twin Room, 1 Double Bed, Lake View

Premium bedding, Select Comfort beds, minibar, in-room safe

Signature Twin Room, 1 Double Bed, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont Gold, Deluxe Room, 2 Queen Beds, Park View

Premium bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Deluxe Room, 2 Queen Beds, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Lake View

Premium bedding, Select Comfort beds, minibar, in-room safe

Premium Room, 1 King Bed, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Double Bed, Park View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Twin Room, 1 Double Bed, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont Gold, Deluxe Room, 1 King Bed, Park View

Fairmont Gold, Deluxe Room, 1 King Bed, Park View | Premium bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Deluxe Room, 1 King Bed, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite, 1 Bedroom

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Grand Room, 1 Double Bed, Lake View

Fairmont Gold, Grand Room, 1 Double Bed, Lake View | Premium bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Grand Room, 1 Double Bed, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, Multiple Beds

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Suite, Multiple Beds

  • Sleeps 3
  • 2 King Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, Select Comfort beds, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 3337 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Lake View

Signature Suite, 1 King Bed with Sofa bed, Lake View | Premium bedding, Select Comfort beds, minibar, in-room safe

Signature Suite, 1 King Bed with Sofa bed, Lake View

  • 829 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Park View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Suite, 1 Bedroom

  • 829 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Deluxe Twin Room, 2 Double Beds, Lake View

Premium bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Deluxe Twin Room, 2 Double Beds, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

  • 484 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Deluxe Room, 1 King Bed, Lake View

Premium bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Deluxe Room, 1 King Bed, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Lake View

Grand Room, 1 King Bed, Lake View | Premium bedding, Select Comfort beds, minibar, in-room safe

Grand Room, 1 King Bed, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

W Suzhou

Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (91)
The price is $141
per night
$164 total
includes taxes & fees
Jan 7 - Jan 8
W Suzhou

About this property

Fairmont Yangcheng Lake

5-star Suzhou hotel steps from Yangcheng Lake
This hotel features 3 restaurants, a full-service spa, and free water park access. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, an outdoor pool, and a 24-hour fitness center are onsite. Housekeeping is available on request.
Fairmont Yangcheng Lake offers 199 accommodations with iPod docking stations and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 42-inch LCD televisions come with cable channels. Refrigerators and minibars are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a complimentary water park are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Willow Stream has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

In addition to a full-service spa, Fairmont Yangcheng Lake features a complimentary water park and an outdoor tennis court. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and a meeting room. Event facilities measuring 23670 square feet (2199 square meters) include conference space. This luxury hotel also offers an outdoor pool, an indoor pool, and a children's pool. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Fairmont Yangcheng Lake has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Yi Feng Court - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.
Essence - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
Luwei - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.
Curve Bar - Onsite bar. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: CNY 161 for adults and CNY 81 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Curve Bar
  • Essence
  • Luwei
  • Yi Feng Court

Things to do

  • 24-hour gym
  • Archery
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fishing
  • Free water park
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Sauna
  • Spa tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free crib
  • Free water park access
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 23,670 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Hydrotherapy
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 81 for children
  • Airport shuttle fee: CNY 900 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 900 (one-way), (up to 12 years old)
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Fairmont Yangcheng
Fairmont Yangcheng Hotel
Fairmont Yangcheng Hotel Kunshan Lake
Fairmont Yangcheng Lake Kunshan
Yangcheng
Fairmont Yangcheng Lake Hotel Suzhou
Fairmont Yangcheng Lake Hotel
Fairmont Yangcheng Lake Suzhou
Fairmont Yangcheng Lake
Fairmont Yangcheng Lake Hotel
Fairmont Yangcheng Lake Suzhou
Fairmont Yangcheng Lake Hotel Suzhou

Fairmont Yangcheng Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Stayed 1 night in Jun 2021

8/10 Good

Hung Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff needs better training
Overall services is not too bad, but not up to Fairmont standard. The hotel is on the lake side with good scenery, but not convenient if you don't drive.
Stayed 2 nights in Dec 2018

10/10 Excellent

vedant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kunshan trip
Great hotel. Nice service. Wish was there on a vacation. And wish staff spoke better English
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Wonderful experience, my only complaint was it seemed like we were there off-season or something. The outdoor pool and water recreation facilities were closed, not sure why. Everything else was great and I especially enjoyed some wonderful massages. I would definitely recommend.
Stayed 1 night in Apr 2018

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel/Beautiful Location
It is an excellent hotel. The staff were extremely pleasant and helpful. The lakeside location is beautiful. It is just a wonderful place to stay.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
We went to Suzhou to see old friends and stayed at the lovely Fairmont. We were only there for one night but would love to come back and stay longer.

10/10 Excellent

Barbara, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lakeside hotel
This hotel and the staff deserves 5 stars. From the start I was made to feel welcome. The accommodation was spacious and comfortable. Tea and coffee making facilities in the room. I enjoying the honey harvest, and rode one of the hotel bicycles around their park, along the lake shore and through the organic farm. Dinner was excellent. I also had a couple of spa treatments which were very relaxing. Watch out for the 15% service charge. I feel this is the only thing the management should realise is not a good thing. I've stayed in a few good hotels that don't sneak a service charge on top of an already expensive room and other charges. It's unnecessary.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yangcheng FISH farm lake and expensive food
The hotel is beautiful in a scenic location on lakefront. The view of the lake is nice, but the lake itself is nothing but a large fish farm as far as the eyes can see almost the entire lake. Every morning the lake is filled with fishing wooden boats. Room rate during my stay was nice, but food is expensive in the 2 restaurants. Unfortunately there is no nearby walking-distance restaurant to go for dinner. A small cup of Tom Yum soup with 1 shrimp, mussel, and few pieces of squid cost 78RMB while green tea after the meal costs 40RMB. I was stuck at the hotel using the 2 high-priced restaurants for the few nights. I will stay at other hotels next time back in the area.

4/10 Poor

Raymond, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5 star Hotel with 1 star service
The Hardware is excellent but typically Chinese management. The service do not match up. The cleaning lady would just open the door without knocking. I have been there several time for business and believe their service were better at high season.

10/10 Excellent

Nic, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to family
The hotel is near by the Yang Chen lake and the view is beautiful.

6/10 Okay

Kahou, Hong Kong

Liked: Cleanliness, staff & service, room comfort
lakeside getaway
Hotel location is by the lake, very scenic and good for weekend getaway, especially during the hairy crab season. However, there are quite a few cons. First the hotel is built cheaply. Walls are thin and everytime someone walks by, we could hear them. The A/C seems to come out of the bathroom so no matter how low I set the thermostat, the room is a bit stuffy but the bathroom is freezing. There is not enough F&B space for the size of the hotel. At breakfast, it is complete chaos. people have to sit out in the hallways. Breakfast food is quite bad so I can't imagine why the previous reviews said breakfast selection is good. The worst part is, while not the hotel's fault, there are just way too many people (and they are loud and inconsiderate). At times, I feel like I'm at a Chinese wet market rather than a resort. I wanted to bring my wife to a resort location near Shanghai for her birthday but it just wasn't that pleasant of experience. The only good thing I can say about this hotel is the staff are generally quite nice and friendly, (even if occassionally I run into a staff who has no idea what's going on).

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carolina, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a quick scape from the city
The hotel is nice, the rooms very confortable and the surrounding with green everywhere

10/10 Excellent

Carlos, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent family weekend close to Shanghai
very good in a nice natural environment with plenty of fun for kids and adults

10/10 Excellent

Tom, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Urban/Country Getaway
I stayed here with my fiance. Obviously, this is not a cheap hotel; however, the service matched the price.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
预定是显示含有早餐，入住时告知没有早餐，建议网页和实际要一致，这明显与实际情况不相同。
Stayed 1 night in Aug 2019

10/10 Excellent

minjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
如果我不是住在行政楼层，我会觉得服务还是有瑕疵。
Stayed 1 night in Oct 2017

8/10 Good

SHANGDA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Junyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Kunshan!! Location is a bit far from downtown so not so convenient for business trip but perfect for family trip, nice view of lake, service is excellent, food is perfect! nice fitness center & swimming pool, perfect sauna & jacuzzi! Wish they can add nice bar!

8/10 Good

YI CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店比较好的
总的感觉是酒店是比较好的酒店。周围的附近的饭店比较多的但是水平不高的。酒店附近风景比较好的

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yee Kwan Tammy

Liked: Staff & service, room comfort