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Four Points by Sheraton Taicang

4.0 star property

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Photo gallery for Four Points by Sheraton Taicang

View from property
Lounge
Banquet hall
Lounge
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Breakfast available
  • Parking included
$69
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
No 288 Shanghai East Road, Taicang, Suzhou, Jiangsu, 215400
  • Haitian Temple
    ‪2 min drive‬
  • Shanghai International Circuit
    ‪16 min drive‬
  • The Bund
    ‪47 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪36 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Traditional Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Suite, 1 Bedroom

42-inch LCD TV with satellite channels, TV

Comfort Suite, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Executive Level

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Bedroom, Executive Level

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Traditional Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Taicang

4-star Suzhou hotel with 2 restaurants, connected to a shopping center
This hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Four Points by Sheraton Taicang offers 437 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Four Points by Sheraton Taicang provides a sauna, a fitness center, and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers an arcade/game room, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Four Points by Sheraton Taicang has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
Eatery - This restaurant serves breakfast, brunch, lunch, and dinner.
Spice - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 120 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Eatery
  • Spice

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 120 per person
  • Airport shuttle fee: CNY 850 per vehicle (one way)
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Sheraton Hotel Taicang
Four Points Sheraton Taicang
Four Points Taicang
Sheraton Taicang
Four Points Sheraton Taicang Hotel
Four Points by Sheraton Taicang Hotel
Four Points by Sheraton Taicang Suzhou
Four Points by Sheraton Taicang Hotel Suzhou

Four Points by Sheraton Taicang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 80 reviews
Rating 8 - Good. 33 out of 80 reviews
Rating 6 - Okay. 8 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very good clean, service and quiet.good location Easy going to anther please.l like the hotel.next time we Should be coming back this hotel.thanks .
Stayed 1 night in Oct 2019

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, relatively free of city traffic.....
Stayed 1 night in Jan 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
The lack of air conditioning due to winter operating schedule left the room too warm to sleep comfortably.

8/10 Good

David, Dongguan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good

6/10 Okay

Naeun

10/10 Excellent

RICK, avon lake, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 points

It was great & relaxing

10/10 Excellent

RAV, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for Taicang stay.

The hotel is centrally located with Wanda plaza next door and downtown Taicang 5 minutes away by taxi. Great location, excellent hotel.

10/10 Excellent

Nick, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and clean with a friendly saff.

Check in and check out was very quick and the staff spoke English. The room was spacious and very well equipped. Breakfast was very good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Four Points? I thought Four Seasons!

Very good hotel. 5 stars. Nothing to complain. New shiny hotel. Excellent service.

8/10 Good

Oddvar

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Koichi

Stayed 1 night in Nov 2024

8/10 Good

Taehwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Taehwan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Taehwan

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

GUENHONG

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

담배 냄새랑 노인네 냄새가 나요

담배 찐 냄새가 나요..
Stayed 1 night in Sep 2024

8/10 Good

INSUNG

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

yukihiro

Stayed 2 nights in Aug 2024

8/10 Good

Taehwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋은호텔입니다
Stayed 2 nights in Aug 2024

10/10 Excellent

xiaolong

Stayed 1 night in Jul 2024