Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel

3.5 star property

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January 2025

Photo gallery for Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel

Exterior
Standard Room, 1 Queen Bed, Lake View | Minibar, in-room safe, desk, blackout drapes
Exterior
Property amenity
Shower, hair dryer, slippers, towels

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Spa
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Building B, 2017 Sunwu Road, Taihu National Tourism Vacation Zone, Suzhou, Jiangsu, 215164
  • Lake Tai
    11 min walk
  • Qionglongshan Dongwu National Forest Park
    8 min drive
  • Suzhou Taihu Yuyangshan Scenic Area
    9 min drive
  • Suzhou (SZV)
    15 min drive

Room options

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds, Lake View

  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel

3.5-star hotel in Wuzhong
Along with a restaurant, this hotel has spa services and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel offers 198 accommodations with minibars and safes. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include showers, slippers, and hair dryers.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers spa services, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel has designated areas for smoking.

A complimentary breakfast is offered.
Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Express Suzhou Taihu Lake Hotel
Holiday Inn Express Taihu Lake Hotel
Holiday Inn Express Taihu Lake
Holiday Inn Express Taihu
Holiday Inn Express Suzhou Taihu Lake
Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel Hotel
Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel Suzhou
Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel Hotel Suzhou

Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

9.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

YAJING

Liked: Room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad, not great
Hotel Clean, service very friendly. Very basic in terms of catering. No room service. And if you want dinner you have to go 2 minutes round the corner to the bigger Holiday Inn, which in all fairness does a good burger with friendly service. Breakfast is mainly Chinese with western option being toast, cereal and self serve coffee. Location is about a 10 minute walk from Lake Tai Hu, although that certain part is a so called Park and there is an entrance fee (I think around 20 kuai) Lots of buses to get to other local places and it's a 30 minute taxi ride to suzhou train station (about 90 rmb)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new, but not much amenties around the hotel at this moment.
Stayed 1 night in Dec 2017

10/10 Excellent

CHIEN-LIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通不便外,其餘都非常好
Stayed 1 night in Nov 2018

6/10 Okay

CHUNLEI

Liked: Cleanliness, room comfort
Disliked: Staff & service
作为多年资深会员的旅游从业者,最不满一次的酒店之旅
1、酒店地理位置比较偏,虽然离太湖很近,但周边的旅游景点都不是很理想,而且酒店周围都是工地,非常吵 2、酒店分两块区域,一块是假日酒店3-4星挂牌,还有一块是智选假日。2-3星挂牌酒店级别。 3、我预定智选假日,晚上不是24小时提供客房服务,晚上11点需要浴巾给前台,前台回复么有,在我再三要求下,我下楼和对面假日酒店的工作人员一起去酒店员工备用室拿毛巾 4、重点的地方说三遍!重点的地方说三遍!重点的地方说三遍! 第二天晚上,晚餐选择在对面的假日酒店用自助餐,2大1小,在第一次取餐中发现烤羊排没有了,于是和酒店服务生提醒,然后过了一会再去看,还是发现没有补充,我就问服务生晚上用餐到几点,对方没有回复,我问为啥羊排不补?对方说去后厨问问,过了一段时间,全场赠送的每人一只大闸蟹用完之后,我还是没看到羊排补上,我就直接和值班经理反映情况,对方也没有明确表示只是说去后厨催,然后我直接走去服务台,问对方酒店投诉电话,两位服务生支支吾吾,让我自己打400,电话接通之后,对方就询问我了情况和房间号,然后就挂机了。我用餐结束离开是,值班经理拿着一盆羊排送过来,我们没有食用,只是想说,你们的服务就这么让客人不满意,后续没有接到任何电话表示,我希望好订网把事情反映给对方酒店集团,自己作为资深出境旅游从业者,资深旅游媒体人,很希望得到一个满意的回复。
Stayed 1 night in Oct 2018