10/10 Excellent
Julia
Business traveler
Mar 29, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Julia
Stayed 1 night in Mar 2025
Novotel Suzhou Huanxiu Lake
3.5 star property
Choose dates to view prices
Photo gallery for Novotel Suzhou Huanxiu Lake
Reviews
1010 out of 10
Exceptional
Popular amenities
- 24/7 front desk
- Air conditioning
- Housekeeping
- Laundry
- Breakfast available
- Free WiFi
Explore the area
No 45 Jinyu Road Xiangcheng District, Suzhou, Jiangsu, 215137
- Humble Administrator's Garden10 min drive
- Jinji Lake12 min drive
- Suzhou International Expo Center13 min drive
- Wuxi (WUX-Shuofang)33 min drive
Room options
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
- 409 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
- 356 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
- 409 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
- 409 sq ft
- Sleeps 2
- 2 Twin Beds
View all photos for Superior Room, 2 Twin Beds
Superior Room, 2 Twin Beds
- 355 sq ft
- Sleeps 2
- 2 Twin Beds
View all photos for Deluxe Suite, 1 King Bed
Deluxe Suite, 1 King Bed
- 700 sq ft
- Sleeps 2
- 1 King Bed
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About this property
Novotel Suzhou Huanxiu Lake
3.5-star hotel in Xiang Cheng District
8 restaurants, a coffee shop/cafe, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Change of towels is available on request.
Novotel Suzhou Huanxiu Lake offers 116 air-conditioned accommodations with free minibar items and safes. Beds feature down comforters. 39-cm Smart televisions come with premium cable channels.
Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. This Suzhou hotel also offers laundry facilities, a front-desk safe, and local meal delivery service. Limited complimentary onsite parking is available on a first-come, first-served basis.
Novotel Suzhou Huanxiu Lake is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 10 and younger eat free breakfast.
Novotel Suzhou Huanxiu Lake has 8 restaurants on site.
Languages
Chinese (Mandarin)
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- Free secured self parking on site
- Limited onsite parking
- Onsite parking options include a garage
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 88 per person
- 8 restaurants
- A coffee shop/cafe
Family friendly
- In-room crib
- Laundry facilities
Conveniences
- 24-hour front desk
- Guidebooks
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Area rugs in room
- Doorbell and phone notification
- Hardwood flooring in room
- No elevator
- Tile flooring in public areas
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
- Wheelchair-accessible public washroom
- Wheelchairs on site
More
- 1 building
- 6 floors
- Built in 2024
- Smoke-free property
- Traditional architecture
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Down comforter
- Free crib
Bathroom
- Bathrobes
- Children's slippers
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 39-cm smart TV with premium cable channels
Food and drink
- Free bottled water
- Free stocked minibar
- Meal delivery service
- Restaurant dining guides
More
- Air conditioning
- Desk chair
- Iron/ironing board on request
- Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 2:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children aged 10 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately CNY 88 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
Parking height restrictions apply
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Novotel Suzhou Huanxiu Suzhou
Novotel Suzhou Huanxiu Lake Hotel
Novotel Suzhou Huanxiu Lake Suzhou
Novotel Suzhou Huanxiu Lake Hotel Suzhou
Novotel Suzhou Huanxiu Lake Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
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Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
10/10
Eco-friendliness