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Novotel Suzhou SIP

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Suzhou SIP

View from room
Exterior
Indoor pool
Exterior
BBQ/picnic area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
688 Suzhou Avenue East, Suzhou, 215027
  • Jinji Lake
    5 min walk
  • Suzhou Culture and Arts Center
    8 min walk
  • Suzhou International Expo Center
    10 min walk
  • Wuxi (WUX-Shuofang)
    48 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds

View from room

Deluxe Room, 2 Twin Beds

  • 495 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 495 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed

  • 495 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | View from room

Deluxe Suite, 1 King Bed

  • 700 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 2 Twin Beds

  • 484 sq ft
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

InterContinental Suzhou, an IHG Hotel

Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (148)
The price is $118
per night
$137 total
includes taxes & fees
Dec 11 - Dec 12
InterContinental Suzhou, an IHG Hotel

About this property

Novotel Suzhou SIP

4-star hotel in Suzhou Industrial Park
This smoke-free hotel features 3 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Suzhou SIP offers 306 accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Novotel Suzhou SIP provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 4521 square feet (420 square meters) include conference space. This business-friendly hotel also offers barbecue grills, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Novotel Suzhou SIP is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bo Ya Xuan - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Times Garden Barbecue - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 105 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Bo Ya Xuan
  • The Square
  • Times Garden Barbecue

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,521 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • Elevator

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, toothpaste, shaver, etc.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 105 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Disposable personal items are available on request.

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Suzhou SIP Hotel
Novotel SIP Hotel
Novotel SIP
Novotel Suzhou Sip (opening February 2016)
Novotel Suzhou Sip (opening March 2016)
Novotel Suzhou SIP Hotel
Novotel Suzhou SIP Suzhou
Novotel Suzhou SIP Hotel Suzhou

Novotel Suzhou SIP Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 134 out of 233 reviews" "
Rating 8 - Good. 83 out of 233 reviews" "
Rating 6 - Okay. 15 out of 233 reviews" "
Rating 4 - Poor. 1 out of 233 reviews" "
Rating 2 - Terrible. 0 out of 233 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

The view. The service.
Stayed 6 nights in Aug 2023

10/10 Excellent

Lim

Stayed 3 nights in Aug 2023

10/10 Excellent

Boon Leng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly & helpful!
Stayed 3 nights in May 2023

10/10 Excellent

Mei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

MACKENZIE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good Location and Service! The Rest Left Wanting
The location was decent, right across from a boardwalk with a cat cafe and other cafes were nearby. They staff was prompt and services requested were prompt. However, the bedding (sheets and pillows) and supplied toiletries were of poor quality. The bedding was scratchy with uncomfortable pillows. The toiletries were cheap and left the skin dry and itchy. The price did not match expectations.
Stayed 3 nights in Jan 2022

10/10 Excellent

Tony Liptung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Wan Gee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

PUI LING BETTY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

XIAOLAN

Stayed 1 night in Nov 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to moon bay
Pleasant enough , good location and good sized clean room . The lobby doesn’t really have much . Swimming pool is very nice , good size and nice lightning . Sauna was freezing cold . I would stay here again if wanted to be in that location
Stayed 1 night in Nov 2019

10/10 Excellent

TEAK RUDY

Stayed 2 nights in Nov 2019

6/10 Okay

Danny S

Business traveler
Stayed 3 nights in Nov 2019

10/10 Excellent

Yongzheng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Hock Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy with this hotel, very modern & clean!
Stayed 1 night in Sep 2019

6/10 Okay

Andrew

Disliked: Cleanliness, room comfort
I’ll not stay at this Noveltel again
We stayed here for 3 nights, the checking receptionist was very cold and she had no smile to us, upon check out she only said “you are checked out”. The staffs are not trained to welcome you as a guest. The design and decoration are great, the bathroom smells bad, even with a glass door. all the bedding has a strong mildews smell. I don’t know if their housekeeper sanitize the toilet because it spreads the strong odor.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Hunnee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No issue with the hotel, everything was great. Room is spacious, the metro station entrance is just right next to the hotel. 5 to 8 mins walk to the Jin Ji Lake where you can enjoy great scenery, food and drinks.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness
WiFi is poor, Aircon is not cold and no breakfast is included in the package
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Clean and good location, train station just next door. Good service, the front desk even prepare a surprise birthday cake during my stays!
Stayed 2 nights in May 2019