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Novotel Suzhou Tai Lake Santeh Hotel

3.0 star property

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Photo gallery for Novotel Suzhou Tai Lake Santeh Hotel

Breakfast, lunch, dinner served; international cuisine
Spa
Exterior
Children's play area - outdoor
Egyptian cotton sheets, premium bedding, memory foam beds

Reviews

10 out of 10
Exceptional

Popular amenities

  • Room service
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Parking included

Explore the area

Map
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000
  • Shantang Street
    ‪21 min drive‬
  • Pingjiang Road
    ‪22 min drive‬
  • Humble Administrator's Garden
    ‪23 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪42 min drive‬

Room options

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe Twin Room

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe Room, 1 King Bed

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe King Room

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, memory foam beds

Superior Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Combined shower/tub, spring water tub, rainfall showerhead

Executive Room, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, memory foam beds

Superior Suite, 1 Queen Bed with Sofa bed

  • 700 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel Suzhou Tai Lake Santeh Hotel

3-star Suzhou hotel, connected to the convention center in Wuzhong
This hotel features a restaurant, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Novotel Suzhou Tai Lake Santeh Hotel offers 169 air-conditioned accommodations with minibars (stocked with some free items) and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 15 hot springs open between 2:30 PM and 10:00 PM.
Novotel Suzhou Tai Lake Santeh Hotel features hot springs and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 5920 square feet (550 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site, along with a car charging station.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Novotel Suzhou Tai Lake Santeh Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Square

Things to do

  • 15 hot springs
  • 24-hour gym
  • Playground

Family friendly

  • In-room crib
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,920 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Spa

  • 15 hot springs
  • Hot springs open from 2:30 PM - 10:00 PM
  • Hot springs water temperature - 104 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Hot springs access available from 2:30 PM to 10:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
Novotel Tai Lake Santeh Opening January 2019 Hotel
Novotel Suzhou Tai Lake Santeh Opening January 2019
Novotel Tai Lake Santeh Opening January 2019
Novotel Tai teh Opening Janua
Novotel Suzhou Tai Lake Santeh
Novotel Suzhou Tai Lake Santeh Hotel Hotel
Novotel Suzhou Tai Lake Santeh Hotel Suzhou
Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

Novotel Suzhou Tai Lake Santeh Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Seung Wook

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021