*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Park Hyatt Suzhou features an indoor pool and a steam room. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Business-related amenities at this 4.5-star property consist of a business center and 4 meeting rooms. This luxury hotel also offers a fitness center, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
Park Hyatt Suzhou is a smoke-free property.
- Number of indoor pools - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Business center
- Express check-out
- Tours/ticket assistance
- Year Built - 2019
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Number of coffee shops/cafes - 1
- Swimming pool
- Safe-deposit box at front desk
- Spa services on site
- Number of meeting rooms - 4
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Banquet hall
- Parking (limited spaces)
- Total number of rooms - 178
- Number of floors - 10
- Airport transportation (surcharge)
- Garden
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Free cribs/infant beds
Room Amenities
Park Hyatt Suzhou offers 178 accommodations with MP3 docking stations and minibars. Each accommodation is individually decorated. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Bathrobes
- Hair dryer
- Iron/ironing board
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Soundproofed rooms
- Turndown service
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Individually decorated
- TV size: 65
- MP3 docking station
- Free cribs/infant beds
- LED TV
- Towels provided
- Bedsheets provided
- Laptop-friendly workspace
- Mini-fridge
- Wardrobe or closet
Parking
Parking (limited spaces)
Internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Living Room - This coffee shop specializes in international cuisine and serves lunch and dinner. Reservations are required.
Xizhou Hall - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Apartment 208 - This bar serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.
Spa Services
The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments.
- Body treatments
- Facial treatments
- Body scrubs
- Couples treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
- Visual alarms in hallways
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
- Airport shuttle fee: CNY 1300 per vehicle (one-way)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Carbon monoxide detector
Property is not currently implementing any enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed
We should mention
Pool access available from 6:30 AM to 10:00 PM.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- Park Hyatt Suzhou Hotel
- Park Hyatt Suzhou Suzhou
- Park Hyatt Suzhou Hotel Suzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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