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2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Park Executive Lakeview Terrace Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park Terrace Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Twin Deluxe

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Garden View Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Park Hyatt Suzhou features an indoor pool and a steam room. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 4 meeting rooms. This luxury hotel also offers a fitness center, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Park Hyatt Suzhou is a smoke-free property.

  • Number of indoor pools - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2019
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 4
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Banquet hall
  • Parking (limited spaces)
  • Total number of rooms - 178
  • Number of floors - 10
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Room Amenities

Park Hyatt Suzhou offers 178 accommodations with MP3 docking stations and minibars. Each accommodation is individually decorated. 65-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Turndown service
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Individually decorated
  • TV size: 65
  • TV size measurement: inch
  • MP3 docking station
  • Free cribs/infant beds
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Laptop-friendly workspace
  • Mini-fridge
  • Wardrobe or closet

Parking

Parking (limited spaces)

Internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Living Room - This coffee shop specializes in international cuisine and serves lunch and dinner. Reservations are required.

Xizhou Hall - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Apartment 208 - This bar serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments.

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Couples treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Visual alarms in hallways

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Carbon monoxide detector

Property is not currently implementing any enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

Pool access available from 6:30 AM to 10:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Hotel Names

  • Park Hyatt Suzhou Hotel
  • Park Hyatt Suzhou Suzhou
  • Park Hyatt Suzhou Hotel Suzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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