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Park Hyatt Suzhou

4.5 star property

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Lunch and dinner served, international cuisine
2 Twin Skywheel View | Minibar, in-room safe, individually decorated, desk
Lunch and dinner served, international cuisine
Minibar, in-room safe, individually decorated, desk
Serves dinner and brunch

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Gym

Explore the area

Map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
  • Jinji Lake
    ‪7 min walk‬
  • Suzhou International Expo Center
    ‪2 min drive‬
  • Gate to the East
    ‪6 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪38 min drive‬

Room options

Park Lakeview Suite

  • 1001 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

2 Twin Skywheel View

  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds

Park Lakeview Terrace Suite

  • 1001 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

1 King Lake View

  • 538 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

1 King Skywheel View

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

2 Twin City View

  • 624 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Park Terrace Suite

  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed

2 Twin Garden View

  • 538 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Park Executive Lakeview Terrace Suite

  • 1356 sq ft
  • Sleeps 4
  • 1 King Bed

2 Twin Deluxe

  • 721 sq ft
  • Sleeps 4
  • 2 Twin Beds

1 King City View

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

1 King Garden View

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

1 King Deluxe

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

About this property

Park Hyatt Suzhou

4.5-star Suzhou hotel, connected to a shopping center in Suzhou Industrial Park
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a steam room are onsite.
Park Hyatt Suzhou offers 178 accommodations with MP3 docking stations and minibars. Each accommodation is individually decorated. 65-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments.
In addition to a full-service spa, Park Hyatt Suzhou features an indoor pool and a steam room. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 4 meeting rooms. This luxury hotel also offers a fitness center, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Park Hyatt Suzhou is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Living Room - This coffee shop specializes in international cuisine and serves lunch and dinner. Reservations are required.
Xizhou Hall - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Apartment 208 - This bar serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 188 to 188 for adults and CNY 94 to 188 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Apartment 208
  • Living Room
  • Xizhou Hall

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Park Hyatt Suzhou Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Wei

Traveled with family
Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024

10/10 Excellent

Meihua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

COREY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JWan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like the gardening a lot... remind me of the Park Hyatt Kyoto
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Service level needs Training

Stayed 1 night in Nov 2023