*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed seasonally each year. They will be closed from October 1 to July 31:
- One of the swimming pools
Property Features
In addition to a seasonal outdoor pool and a children's pool, Renaissance Suzhou Taihu Lake Hotel provides an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary.
This 5-star property offers access to a business center, 15 meeting rooms, and limo/town car service. Event facilities measuring 11539 square feet (1072 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a terrace. Complimentary self parking is available on site, along with a car charging station.
Renaissance Suzhou Taihu Lake Hotel is a smoke-free property.
- Picnic area
- Number of indoor pools - 1
- Children's toys
- Rooftop garden
- Elevator
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic stirrers
- Limo or town car service available
- Biodegradable/compostable stirrers
- Water-efficient showers only
- Conference space size (meters) - 1072
- Number of meeting rooms - 15
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Pool umbrellas
- Total number of rooms - 235
- No accessible shuttle
- Number of floors - 11
- Lifeguard on site
- Couples/private dining
- Coffee/tea in common areas
- Front entrance ramp
- Registration desk height (inches) - 47
- Registration desk height (centimeters) - 120
- Elevator door width (inches) - 43
- Number of bars/lounges - 2
- Elevator door width (centimeters) - 110
- Number of poolside bars - 1
- Conference space
- Spa treatment room(s)
- Billiards or pool table
- Tours/ticket assistance
- Year Built - 2017
- Electric car charging station
- Free pool cabanas
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Free wired internet
- Babysitting or childcare (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Outdoor seasonal pool
- Children's club (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 2
- Conference space size (feet) - 11539
- Banquet hall
- Reception hall
- Laundry facilities
- Vending machine
- Vegetarian breakfast available
- Television in common areas
- Arcade/game room
- Wedding services
- Garden
- Free newspapers in lobby
Room Amenities
Renaissance Suzhou Taihu Lake Hotel offers 235 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Designer toiletries
- In-room climate control (air conditioning)
- Premium bedding
- Separate sitting area
- Soundproofed rooms
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Cable TV service
- WiFi (surcharge)
- Free wired internet
- Down comforter
- Pillowtop mattress
- Pillow menu
- LCD TV
- TV size: 49
- iPod docking station
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of bathrooms - 1
- Number of beds 2
- Housekeeping on request
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Recycling
- Paper towels
- Restaurant dining guide
- Mini-fridge
- Hand-held showerhead
- Height-adjustable showerhead
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Change of towels (on request)
- Change of bed sheets (on request)
- WiFi speed 25+ Mbps
- Energy-saving switches
- Magnifying mirror
Parking
Free self parking
Internet
Available in all rooms: WiFi (surcharge) , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Wanli - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Food Studio - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
R Bar - This lobby lounge specializes in local and international cuisine. Open daily.
Wu Xing - This rooftop bar specializes in Japanese cuisine and serves dinner only. Reservations are required.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms. Services include sports massages, body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
- Number of treatment rooms 8
- Reflexology
- Sports massage
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
A health club and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle on site
- Free bicycles on site
- Rock climbing nearby
- Motor boating nearby
- Mountain biking nearby
- Fishing nearby
- Horse riding nearby
- Playground on site
- Ecotours nearby
- Segway rental/tour on site
- Boat tours nearby
- Marina nearby
- Mountain climbing nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Bowling alley on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 1000 per day
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 0 to 50 for children
- Fee for in-room wireless internet: CNY 0 per day (rates may vary)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WePay
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and Apple Pay. Parties and events are allowed on site.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Staffed front desk
Events/parties allowed
Carbon monoxide detector
LGBTQ friendly
Smoke detector
Mobile payments
Alipay
Apple Pay
WePay
UnionPay
Property does not offer onsite COVID-19 testing
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 3
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property registry number - 1
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
The seasonal pool will be open from July to September.
Pool access available from 10:00 AM to 8:30 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Renaissance Taihu Lake Hotel
- Renaissance Suzhou Taihu Lake
- Renaissance Taihu Lake
- Renaissance Suzhou Taihu Lake
- Renaissance Suzhou Taihu Lake Hotel Hotel
- Renaissance Suzhou Taihu Lake Hotel Suzhou
- Renaissance Suzhou Taihu Lake Hotel Hotel Suzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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