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Shantang Inn - Suzhou

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shantang Inn - Suzhou

Property grounds
Exterior
Pool
Lobby
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
  • Bar
  • Free WiFi
  • Business services

Explore the area

Map
No.178 Shantang Street, Gusu District, Suzhou, Jiangsu, 215000
  • Shantang Street
    6 min walk
  • Metro Shopping Mall
    4 min drive
  • Tiger Hill
    4 min drive
  • Wuxi (WUX-Shuofang)
    41 min drive

Room options

Similar properties

Exterior

Pan Pacific Suzhou

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (363)
The price is $106
per night
$124 total
includes taxes & fees
Dec 14 - Dec 15
Pan Pacific Suzhou

About this property

Shantang Inn - Suzhou

3-star hotel in Gusu District
This smoke-free hotel features a bar/lounge, a computer station, and free newspapers. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and multilingual staff are onsite.
Shantang Inn - Suzhou offers 30 accommodations. This Suzhou hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Shantang Inn - Suzhou features multilingual staff, tour/ticket assistance, and a garden. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.

Shantang Inn - Suzhou is a smoke-free property.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Family friendly

  • Living room

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

More

  • Living room

Policies

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shantang
Shantang Inn
Suzhou Shantang
Suzhou Shantang Inn
Shantang Inn Suzhou
Shantang Suzhou
Shantang Inn Suzhou
Shantang Inn - Suzhou Hotel
Shantang Inn - Suzhou Suzhou
Shantang Inn - Suzhou Hotel Suzhou

Shantang Inn - Suzhou Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 8 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Irene

6/10 Okay

LAI WAH

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
THE SCENERY IS NICE, BUT THE FLOOR OUTSIDE IS SLIPPERY AND DIFFICULT TO WALK, ALMOST FALL DOWN ON THE STAIRS, USE THE LEFT STAIRS ON THE ROAD AS IT IS BETTER , THE OTHER STAIRS CANNOT WALK,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice accommodation
I enjoyed my stay at Shantang Inn. The beds were comfortable. The area was very convenient to everything including train stations.

6/10 Okay

MEI HING, Hong Kong

Inn with good location
Good location and reasonable price. locate right on the tourist area. The cleanliness is OK but there is a very bad smell in the wash room.

6/10 Okay

Kevin, Dalian

Disliked: Room comfort
Shangtan Inn
Good location. Near metro line. Room ok.

10/10 Excellent

Lewis, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, Friendly Staff.
The location is great, situated on the old Shantang Road with lots of nice restaurants and bars nearby. When you get to Shantang Road from the north on Guangji Road (from the train station), turn left and it's just about 50m down on the left. I accidentally made the same booking 3 times, which I didn't realise until I got there, but one of the owners was extremely nice about it when I called him, and the receptionist was helpful too. All of the staff took good care of us and we had a great stay. Thanks!

6/10 Okay

YASUYO

Disliked: Cleanliness
山糖街にある
冷蔵庫がなかった。まだ夏前だから我慢できた。清潔感は今ひとつ。山糖街にあり駅から近くべんり。その為、売店は繁華街の為、少し高め。食べ物には困らない。
Stayed 5 nights in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
ホテルは地下鉄山塘街から5分圏内、Googleマップさんの道案内は遠回りで橋を渡るよう案内されますが実際は地下鉄駅出口を左手側に進み公道に出たところを左に曲がり真っ直ぐ進むと橋が見えます。橋は渡らず橋の手前を左斜めに下るとそこはもう山塘街のメイン通り。河を前に見てメイン通りを左折で2分かからず左手にホテル！ 素晴らしいロケーション！建物、内装ま さにthe中国。観光雑誌にのってほしい。理想の条件。 私はダブルのクイーンに3泊。 見た目は最高ですが、部屋はかなり古いです。お掃除は見えるとこのみしている感じで埃が目立ちました。日本のホテルに慣れてる方はちょっと無理かもしれない清潔感のなさ。シーツは交換なし。 シャワーはトイレとガラス戸扉で隔たれでますが、水漏れがひどく備え付けのゴムサンダルをはかないとトイレができないほど床面が水浸し。毎日シャワーのあとは床を拭いてタオルを絞ってました。 私は英語しか話せないためスタッフさんは中国語オンリーで意志疎通できず。(エクスペディアさんの情報では多言語可となってる→嘘(笑)) 全く意志疎通できず、諦めることに。部屋は 水場からの下水の匂いがあり、寒いですが窓を明けて換気。暖房もほとんど効かず冷え性の方にはお勧めしません。とにかく部屋でのんびりはできる気分じゃないので、友人と来る場所ではないかな？ 安いから仕方ないです。 ただ、スタッフさんは最高級に親切！いい人ばかり！ありがとう！ ロケーション、インスタ映えとかならいいけど、 泊まるならもう少しお金を払って 別な場所をお勧めします。
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
그냥 그저그래요.
158块라 했는데 아저씨가 2块를 거슬러 주지않았어요. 달라고하면 왠지 나쁜방으로 줄까봐 겁나서달라고 못했습니다. 하지만 체크아웃할 때 아주머니는 친절했어요. 방은 굉장히 춥고 히터를 틀어도 따뜻한 바람이 안나왔고 화장실에서 악취가 올라온게 좀 그랬네요. 시설은 나쁘지 않았습니다. 사진은 제가 자고 일어나서 찍은거니 오해하지마세요. 실제로 이불은 굉장히 반듯하게 놓여 있습니다. : )
Stayed 1 night in Feb 2019

8/10 Good

Feng-Chun

浴室稍小 ˇˇˇˇˊ毛巾不是乾淨
Stayed 2 nights in Aug 2018

10/10 Excellent

Hiu Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點滿分,房間很舒服
地點就在山塘街上, 松鶴樓再過不遠就到了, 旁邊是古戲臺,還有一個茶樓,每天早上出門就聽到評彈. 地點十分方便, 房間很舒服.

8/10 Good

Jiehui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便，紧靠山塘站地铁，就在山塘街里面，超级方便
服务员热情，总体感觉不错，就是入住后手机没有信号，不知为什么。

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

10/10 Excellent

HM, the Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Excellent location, great service, nice hotel. Easy to reach by public transport.

8/10 Good

KISEUNG

Liked: Cleanliness
Disliked: Property conditions & facilities
위치 좋고 직원이 친절한 숙박
산탕제 안에 위치한 숙박으로, 산탕제역에서 5분거리에 위치해 이동이 편리합니다. 시설은 좋지않지만 직원들이 모두 친절해서 기분 좋은 시간을 보냈습니다. 정문이나 로비가 운치있고 분위기 좋습니다. 또, 세탁기가 있어 여행중 옷가지의 세탁이 가능합니다만 건조기는 없어 자연건조 해야합니다.

10/10 Excellent

shuyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
위치, 가격 모두 마음에 듭니다. 소주에 방문하실 예정이라면 꼭 한번 가볼만한 곳.

10/10 Excellent

shih hao, 高雄

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很滿意的住宿
非常便利的地點，就在山塘街入口不遠。附近交通便利（地鐵、公交）去任何景點都很方便。 服務態度很好，房間也舒服。很滿意。

4/10 Poor

Hong yeol, 서울

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치정보도 잘못되고, 호텔비도 다시 현금 결제를 요구
위치정보가 잘못되어있다. 주소는 맞지만, 호텔스닷컴에서 제공하는 지도 및 구글맵에 기록된 정보가 틀렸다. 바이두지도에서 찾으면 올바르게 나오나 여행자 입장에서 호텔스닷컴에 있는 지도를 믿고 찾아갈 수 밖에 없었다. 도로상태도 엉망인 쑤저우 골목을 캐리어 끌고 이동하니 힘들었다. 호텔 위치는 산탕제 거리에 있어 아주 좋았다. 위치 하나가 메리트인 곳이다. 호텔스닷컴에서 이미 숙박비를 결제하였으나, 호텔에서는 현금으로 다시 결제할 것을 요구한다. 호텔측에서는 호텔스닷컴을 통해 결제한 것은 다시 환불될 것이라고 말하지만, 아주 의심쩍다. 또한 현지에서 쓸 위안화를 여유있게 준비하지 않아 당황스러웠다. 보증금 100위안도 추가적으로 현금으로 결제하여야 하고, 이는 체크아웃시 돌려받는다.

10/10 Excellent

Chatchai, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
อยู่ใจกลางแหล่งท่องเที่ยว เดินทางสะดวก ทั้ง ใต้ดิน เรือวิ่งตามคลอง รถเมย์

8/10 Good

dong joo, 대한민국

Liked: Staff & service
호텔위치
지하철 Shantang Street역에서 걸어서 5분 거리인 산탕지에 위치해 있어서 관광하기엔 더 없이 휼륭한위치입니다. 다리를 기준으로 한쪽은 관광지 산탕지에 다른쪽은 현지인들의 재래시장으로 볼거리도 많았으며 핑장루,쑤저우실크박물관,사자림등 관광지가 주변에 몰려있어서 더없이 좋은 장소 스텝분들은 친절했으며 티 세트를 준비해놓은것이 휼륭했습니다. 소음이 조금있어서나 큰 문제는 아니었고 가겨대비 매우 휼륭했습니다.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
위치는좋아요
위치는좋으나 호탤안의 청결함이 별로 에요

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요.
아주 고풍스럽고 좋습니다. 친절하고 분위기도 좋구요.

10/10 Excellent

JIYEON, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
중국 수향마을과 전통을 느끼고 싶다면!
산당가 한복판에 있고 지하철역과도 가까우며 객실이 중국 전통의 분위기로 꾸며져 있는 것이 예쁘고 좋았어요. 가격도 착하고 분위기도 좋고 다 괜찮았네요. 다른데는 티백으로 주는 차를 찻잎으로 주고 다기세트와 같이 사용할 수 있다는 것도 재미와 맛 둘다 좋은 경험이었어요