*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and a meeting room.
Wired and wireless Internet access is complimentary. This luxury aparthotel also offers a fitness center, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.
Somerset Emerald City Suzhou is a smoke-free property.
- Express check-in
- Coffee/tea in common areas
- Water dispenser
- Newspapers in lobby (surcharge)
- Elevator
- Elevator door width (inches) - 54
- Fitness facilities
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 137
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- No single-use plastic stirrers
- Free wired internet
- Smoke-free property
- Water-efficient toilets only
- Safe-deposit box at front desk
- Number of meeting rooms - 1
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Gift shops or newsstand
- Banquet hall
- Laundry facilities
- Total number of rooms - 215
- No accessible shuttle
- Number of floors - 15
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Multilingual staff
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Kitchen
- Laundry facilities
- Separate dining area
- Washer/dryer
- Refrigerator
- Microwave
- DVD player
Room Amenities
Somerset Emerald City Suzhou offers 215 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. LCD televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. Housekeeping is provided daily.
- Air conditioning
- Television
- Free newspaper
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Washer/dryer
- Desk
- Soundproofed rooms
- Free bottled water
- Microwave
- Cookware, dishware, and utensils
- DVD player
- Access via exterior corridors
- Bidet
- Blackout drapes/curtains
- Kitchen
- Slippers
- Shower/tub combination
- Separate dining area
- Stovetop
- Satellite TV service
- Free WiFi
- Free wired internet
- LCD TV
- TV size measurement: inch
- Rainfall showerhead
- Electric kettle
- Towels provided
- Bedsheets provided
- Toaster
- Number of beds 1
- Laundry detergent
- Wardrobe or closet
- Toothbrush and toothpaste available
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Somerset Emerald City Suzhou has a restaurant on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible public washroom
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the aparthotel include a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 68 per person
- Airport shuttle fee: CNY 650 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. The property is professionally cleaned.
One child stays free
UnionPay
Comprehensive food waste policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 5 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.
Contactless check-out is available.
Hotel Names
- Somerset Emerald
- Somerset Emerald City Suzhou
- Somerset Emerald Hotel
- Somerset Emerald Hotel Suzhou City
- Somerset Emerald City Suzhou Aparthotel
- Somerset Emerald Aparthotel
- Somerset Emerald City Suzhou Suzhou
- Somerset Emerald City Suzhou Aparthotel
- Somerset Emerald City Suzhou Aparthotel Suzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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