The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a spa tub, a terrace, and tour/ticket assistance.
The Emperor Suzhou is a smoke-free property.
The Emperor Suzhou offers 8 air-conditioned accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. This Suzhou hotel provides complimentary wired and wireless Internet access. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a spa tub.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay.
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
For the benefit of our customers, we have provided a rating based on our rating system.