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The Dragon Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Dragon Hotel

Front of property - evening/night
Comfort Apartment, 1 Queen Bed | Private kitchen | Coffee/tea maker, electric kettle
Bar (on property)
Interior
Standard Double Room, 1 Double Bed, Accessible | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
The Kingsway, Swansea, Wales, SA1 5LS
  • Swansea Castle
    ‪3 min walk‬
  • Pennard Golf Course
    ‪5 min walk‬
  • LC Swansea
    ‪7 min walk‬
  • Swansea (SWS)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Bathroom | Hair dryer, towels, soap, shampoo

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 1 Double Bed

7.8 out of 10
Good
(17 reviews)
  • 14 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed

7.0 out of 10
Good
(12 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, 3 Twin Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

The Grand Hotel Swansea

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.1 out of 5, Very Good, (735)
The price is $70
per night
$84 total
includes taxes & fees
Feb 2 - Feb 3
The Grand Hotel Swansea

About this property

The Dragon Hotel

4-star hotel in Castle
This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 5 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Dragon Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
THE DRAGON BRASSERIE - This brasserie specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piano Bar & Restauarnt - This restaurant specializes in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Street parking available
  • Self parking on site (GBP 9 per night)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12.50 for adults and GBP 6.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restauarnt
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 12.50 for adults and GBP 6.50 for children
  • Self parking fee: GBP 9.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 277 out of 1005 reviews" "
Rating 8 - Good. 282 out of 1005 reviews" "
Rating 6 - Okay. 183 out of 1005 reviews" "
Rating 4 - Poor. 133 out of 1005 reviews" "
Rating 2 - Terrible. 130 out of 1005 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Paris

Liked: Staff & service
We had a really good stay And the staff where amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

PETER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Gary

Traveled with group
Liked: Cleanliness, room comfort
Very basic Hotel. No lock on bathroom door considering sold as a twin room. Shower on 7th floor cold and not much pressure. Breakfast not the best for the £ I paid
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The property was in a great central location. The room was a good size, bed fairly comfortable (clean). The staff were very friendly but my only complaint was that the furniture was very worn and shabby, the carpets, curtains and walls had spots/stains on them. Too bad as the lobby and hotel surround looked fine.
Stayed 5 nights in Sep 2024

2/10 Terrible

Ian

Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Sonali Yashwant

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Please don’t pick this property. We stayed there only for few hours as we arrived very late and left very early in the morning. Except the Lobby rest of the hotel is in a desperate need of refurbishment. Room was too tiny, bed was a small double bed, carpet, curtains, walls badly stained. Door frame of most of the rooms are damaged. We do not think the bed sheet was changed from the previous guest as when we pulled the duvet the bed sheet had lots of hair and looked completely used. We had put the duvet back and slept on the duvet, thank god we carried our blankets. Pillows were dirty. Lots of dust all over. Shower had no pressure and was full of limescale, shower curtain was full of moulds. They provide 1 shower gel and 1 shampoo, tea and coffee, no other amenities. Overnight Parking is £9. AC switched off on its own at middle of night that disturbed our sleep. Our room was on 6th floor but lots of noise from outside. Please don’t stay in this hotel even if you get it for free. Terrible hotel.
Stayed 1 night in Oct 2024

8/10 Good

Brian

Traveled with partner
Liked: Amenities
Rooms a bit tired -probably time for a bit of spruce up .. worn upholstery, blown light bulbs, chipped paintwork. This said it was a pleasant stay and providing price reasonable we will be back
Stayed 1 night in Oct 2024

4/10 Poor

MATTHEW

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Remote control was stuck to the sideboard and sticky rings were present where drinks had been from previous guests. Curtain was a wooden sliding blind - one of which not in the rails. One of pillows didn’t have a pillow case on it. One of the lifts didn’t work. In general the hote was a lot uncared for and well in need of a facelift. Didn’t help that I got a £100 parking ticket for parking in their car park even though I had paid for parking and used their little machine to register at the reception. The hotel cancelled it after a few emails but never got an apology!
Stayed 1 night in Aug 2024

10/10 Excellent

Mr Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great room but the to didn’t work and remote needs new batteries but saying that the room was a good size and the bed was very comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

stewart

Stayed 1 night in Sep 2024

8/10 Good

Martin

Stayed 1 night in Sep 2024

8/10 Good

Alison T

Stayed 2 nights in Sep 2024

6/10 Okay

Leah

Traveled with group
Disliked: Room comfort
Narrow beds
All fine except the single beds. They are so narrow.
Stayed 1 night in Sep 2024

2/10 Terrible

Gareth

Disliked: Cleanliness, amenities, property conditions & facilities
I had to change rooms the first day, lights not working in corridor. Smell of disinfectant entering the room, half the lights not working in the room, stains on the carpet, marks on all the furniture, a single bed strategically place in the room to cover deep gashes on the walls. I changed rooms for a slightly better room but the carpet was dirty and the room smelt. Fittings were loose on door handles, the bathroom floor had stains and the toilet seat was broken. The chair in the room had a cloth cover which meant it was broken underneath. The wifi was intermittent and I noticed they reduced the number of towels in the room for my last evening. There was no pool even though this was advertised on my credit card review of the hotel. Only one lift was working out of two (permanently not working) meaning it was quicker to take stairs up and down (I was on the fifth floor) - carpets were all worn or stained on stairwell and corridors. I would not recommend this hotel.
Stayed 9 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
We were not happy with the room we were allocated on the 6th floor… it was dated and shabby. I asked reception if we could have an alternative and they moved us to the 2nd floor to a much nicer room with a lovely bed, decent carpet and furniture
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Business traveler
Disliked: Amenities
Hotel is very dated. Carpets are very very worn out. It’s like I walked back into the 1970’s . Bed was comfy, slept like a baby. Staff very nice and welcoming.
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Sep 2024

6/10 Okay

Nicholas

Business traveler
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Staff & service
We all had a great time. Very friendly staff. Thank you.
Stayed 2 nights in Sep 2024

8/10 Good

Gillian

Traveled with partner
Liked: Staff & service, amenities
On a whole the hotel was good - breakfast especially. The room was spacious and clean but the bathroom could do with refurbishment, as could the bar, restaurant and lobby. And the lift is very small
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, lovely friendly staff, I had a comfy bed and a delicious breakfast to start the day with!
Stayed 1 night in Sep 2024

6/10 Okay

Gerry

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024