The Dragon Hotel

4.0 star property

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Photo gallery for The Dragon Hotel

Front of property - evening/night
Bar (on property)
Comfort Apartment, 1 Queen Bed | Private kitchen | Coffee/tea maker, electric kettle
Interior
Standard Double Room, 1 Double Bed, Accessible | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
The Kingsway, Swansea, Wales, SA1 5LS
  • Swansea Castle
    ‪3 min walk‬
  • Swansea Market
    ‪3 min walk‬
  • Plantasia
    ‪7 min walk‬
  • Swansea (SWS)
    ‪29 min drive‬

Room options

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed

  • 14 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Triple Room, 3 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

The Dragon Hotel

4-star hotel in Castle
This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 5 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Dragon Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
THE DRAGON BRASSERIE - This brasserie specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piano Bar & Restauarnt - This restaurant specializes in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Street parking available
  • Self parking on site (GBP 9 per night)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12.50 for adults and GBP 6.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restauarnt
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 12.50 for adults and GBP 6.50 for children
  • Self parking fee: GBP 9.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 275 out of 1004 reviews
Rating 8 - Good. 283 out of 1004 reviews
Rating 6 - Okay. 189 out of 1004 reviews
Rating 4 - Poor. 131 out of 1004 reviews
Rating 2 - Terrible. 126 out of 1004 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lucia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel
Stayed 2 nights in Nov 2024

2/10 Terrible

Adam

Stayed 1 night in Jul 2024

6/10 Okay

Ffion

Stayed 1 night in Oct 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Glyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great location. Would definitely return.
Stayed 1 night in Nov 2024

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, room comfort
Nice hotel and I'd stay again.
Hotel appearance is good, reception staff very nice and friendly. Our room and bathroom was clean and the bed very comfortable. I had an excellent sleep. The colours it's decorated in were nice and love the Welsh red theme. Only thing I'd like to point out is the double bed was two singles pushed together and his mattress was higher than mine.
Stayed 1 night in Nov 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Xavior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel recommended
amazing its the first time using hotel as solo
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Stayed 1 night in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Past its sell by date
Poor Check in Experience as we weren't allowed an early check in unless we paid £20. Numerous unfavorable characters in reception at times. Also no bar open despite flyers around suggesting coffee and cake available from 11am. Only positive was a pleasant afternoon tea that the restaurant offered.
Stayed 2 nights in Oct 2024

4/10 Poor

sian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Elijah

Business traveler
Check-in staff and check-out staff were absolutely wonderful. Room was reasonable, carpet made it look slightly dated but still clean. The bed and covers were comfortable and clean. This is the second time I’ve stayed and will stay again.
Stayed 1 night in Oct 2024

2/10 Terrible

Natalia

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I checked out as soon as I checked in and stayed elsewhere. The hotel was dirty and cold.
Stayed 1 night in Oct 2024

8/10 Good

Paris

Liked: Staff & service
We had a really good stay And the staff where amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

PETER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Gary

Traveled with group
Liked: Cleanliness, room comfort
Very basic Hotel. No lock on bathroom door considering sold as a twin room. Shower on 7th floor cold and not much pressure. Breakfast not the best for the £ I paid
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The property was in a great central location. The room was a good size, bed fairly comfortable (clean). The staff were very friendly but my only complaint was that the furniture was very worn and shabby, the carpets, curtains and walls had spots/stains on them. Too bad as the lobby and hotel surround looked fine.
Stayed 5 nights in Sep 2024