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The Grand Hotel Swansea

3.0 star property

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Photo gallery for The Grand Hotel Swansea

Children's activities
Exterior
Children's activities
Deluxe Double Room, Bathtub | Iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
Ivey Place High Street, Swansea, Wales, SA1 1NX
  • Swansea Marina
    ‪15 min walk‬
  • Swansea.com Stadium
    ‪3 min drive‬
  • Swansea Beach
    ‪9 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪72 min drive‬

Room options

View all photos for Classic Triple Room

Iron/ironing board, free WiFi, bed sheets

Classic Triple Room

  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Bathtub

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Bathtub

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Bathroom | Hair dryer, towels

Deluxe Double Room, Balcony

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Family Room

Iron/ironing board, free WiFi, bed sheets

Classic Family Room

  • 279 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Iron/ironing board, free WiFi, bed sheets

Classic Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Delta Hotels by Marriott Swansea

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (377)
$141 nightly
The price is $141 total
includes taxes & fees
Delta Hotels by Marriott Swansea

About this property

The Grand Hotel Swansea

3-star hotel in Castle
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, conference space, and dry cleaning. Housekeeping is not available.
The Grand Hotel Swansea offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Swansea hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

The Grand Hotel Swansea has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Grand Hotel Swansea has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (GBP 8.50 per night)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 60.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 6.95 for children
  • Nearby parking fee: GBP 8.50 per night (899 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place GBP 60 pre-authorization on a valid credit/debit card for the King and Queen Suite room types for any bookings where payment for the stay will be made on site instead of at the time of booking. This will then be released on departure.

Property is also known as

Grand Hotel Swansea
Grand Swansea
Swansea Grand Hotel
The Grand Hotel Swansea Wales
Swansea Grand Hotel
The Grand Hotel Swansea Wales
The Grand Hotel Swansea Hotel
The Grand Hotel Swansea Swansea
The Grand Hotel Swansea Hotel Swansea

The Grand Hotel Swansea Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 314 out of 786 reviews
Rating 8 - Good. 270 out of 786 reviews
Rating 6 - Okay. 126 out of 786 reviews
Rating 4 - Poor. 49 out of 786 reviews
Rating 2 - Terrible. 27 out of 786 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying in traditional old city centre hotels, this one is superb. Opposite the station, beautiful inside with nice, spotlessly clean bedrooms and bathrooms. Friendly staff make you feel welcome. Great breakfast as well .I definitely would like to return sometime, I arrived by train but there is a car park adjacent too.
Stayed 2 nights in Feb 2025

4/10 Poor

Peter

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room was filthy with blood all in the carpet and in the bathroom. The room was definitely not cleaned prior to our arrival There was dried blood on the underside of the toilet pan. It was disgusting. We complained and were moved
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Bev

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Stayed 1 night in Jan 2025

4/10 Poor

Matt

Business traveler
Disliked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Tracey

Stayed 2 nights in Jan 2025

6/10 Okay

Gavin

Liked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Anitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, warm welcome, lives upto the reputation!
Stayed 1 night in Jan 2025

10/10 Excellent

Mackenzie

Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Lovely, central faded glory

This is such a lovely place to stay. Right by the station, not too expensive, really nice staff and clean. Sure it is a bit dated and parts of it could do with a refresh but my room had been recently renovated and i loved being so central.
Stayed 2 nights in Jan 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not quite so grand…

Not quite so “Grand”. The staff are all great and doing their best with what they have. The hotel is in dire need of a refurbishment and maintenance; things such as decoration, faulty lights, and bathroom extractors sounding like a jet engine! The windows are metal framed double glazing which generate masses of condensation and make the net curtains mouldy in areas. Our room reported an extractor fan which didn’t turn off without removing the key card to remove all electricity from the room which was the only staff disappointment. Such a shame as it’s a great location and the staff are wonderful. Owners please take note!
Stayed 3 nights in Jan 2025

10/10 Excellent

Bev

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the best in Swansea . I am not easily pleased ! Room was warm and clean . The stafff were friendly and professional . I will be back soon !
Stayed 1 night in Jan 2025

6/10 Okay

Anthony

Stayed 1 night in Dec 2024

4/10 Poor

Jeeva

Stayed 1 night in Dec 2024

2/10 Terrible

Leila, Brøndby

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience ever. I would not recommend anyone to book a stay there. The male staff members behavior was unacceptable!!! The room smells like damp and mold. We were refused another room in another area of the hotel. The sprayed perfume and had incense burning to try and hide the disgusting smell of the place.
Stayed 2 nights in Dec 2024

10/10 Excellent

BANEEN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful place, I had a comfortable and enjoyable stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was lovely and staff very friendly.

Stayed 1 night in Dec 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

Really nice place and very handy for the train station and buses. The lady on reception made check in so easy and you were made to feel really welcome
Stayed 1 night in Dec 2024