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Cricklade House Hotel, Sure Hotel Collection by Best Western

4.0 star property

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Photo gallery for Cricklade House Hotel, Sure Hotel Collection by Best Western

Exterior
Restaurant
Garden
Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, desk, blackout drapes
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Common Hill, Cricklade, Swindon, England, SN6 6HA
  • Swindon and Cricklade Railway
    ‪6 min drive‬
  • Cotswold Country Park and Beach
    ‪9 min drive‬
  • Swindon Designer Outlet
    ‪13 min drive‬
  • Oxford (OXF)
    ‪60 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Kitchenette, Courtyard Area

Standard Room, 1 Double Bed, Kitchenette, Courtyard Area | 1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 1 Double Bed, Kitchenette, Courtyard Area

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | 1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed) | 1 bedroom, premium bedding, desk, blackout drapes

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Courtyard Area

Family Room, Multiple Beds, Non Smoking, Courtyard Area | 1 bedroom, premium bedding, desk, blackout drapes

Family Room, Multiple Beds, Non Smoking, Courtyard Area

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Balcony (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking, Balcony (with Sofabed) | 1 bedroom, premium bedding, desk, blackout drapes

Deluxe Room, 1 Double Bed, Non Smoking, Balcony (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, View (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | 1 bedroom, premium bedding, desk, blackout drapes

Superior Room, 1 Double Bed, Non Smoking, View (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Non Smoking

Superior Suite, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, desk, blackout drapes

Superior Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Courtyard Area

Superior Room, 1 Double Bed, Non Smoking, Courtyard Area | 1 bedroom, premium bedding, desk, blackout drapes

Superior Room, 1 Double Bed, Non Smoking, Courtyard Area

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Courtyard Area

Standard Room, 1 Double Bed, Non Smoking, Courtyard Area | 1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 1 Double Bed, Non Smoking, Courtyard Area

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, View

Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, desk, blackout drapes

Superior Room, 1 Double Bed, Non Smoking, View

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Courtyard Area

1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 2 Twin Beds, Non Smoking, Courtyard Area

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Cricklade House Hotel, Sure Hotel Collection by Best Western

4-star Swindon hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Cricklade House Hotel, Sure Hotel Collection by Best Western offers 45 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include bathtubs or showers.

This Swindon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Fritillary Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Cricklade House Hotel, Sure Hotel Collection by Best Western features an outdoor tennis court and an indoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Complimentary uncovered self parking is available on site.

Cricklade House Hotel, Sure Hotel Collection by Best Western is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Cricklade House - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cricklade House

Things to do

  • Books
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden
  • In a provincial park
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests should be aware that cats reside at this property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cricklade Country Club Swindon
Cricklade Hotel & Country Club
Cricklade Hotel & Country Club Swindon
Cricklade House Hotel Swindon
Cricklade House Swindon
Cricklade House
Cricklade Hotel Country Club
Cricklade House Hotel Sure Hotel Collection Best Western Swindon
Cricklade House Hotel Sure Hotel Collection by Best Western

Cricklade House Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 175 out of 381 reviews
Rating 8 - Good. 129 out of 381 reviews
Rating 6 - Okay. 46 out of 381 reviews
Rating 4 - Poor. 19 out of 381 reviews
Rating 2 - Terrible. 12 out of 381 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

“Garden view”

Disappointing. We paid a little more than we usually pay for hotels because we wanted a two-night stay in a scenic area. The room choice specified GARDEN VIEW, but in fact was PARKING LOT VIEW. We asked reception about a garden view and were told “this is the room you booked.” Other than the fact we usually had our curtains closed so that we had some privacy, the room was fine.
“Garden View”
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. The restaurant was a lovely setting and good food. The pool and spa facilities were nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Rosemary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lights in room 2 needs a dimmer switch, much too bright and or a little light in kitchen area. Garden /parking area needed sweeping whilst awaiting planting
Stayed 2 nights in Apr 2025

6/10 Okay

Jo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom was dated, most uncomfortable bed I have ever tried to sleep on. Bathroom was more updated and shower was good. Unfortunate there were Ants over the bedside table, reported to Reception so hopefully dealt with.
Stayed 1 night in Apr 2025

8/10 Good

Huong

Traveled with family
Liked: Staff & service, property conditions & facilities
Friendly staff, food is expensive
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities

Pretty setting but ....!

I stayed in the annexe. The room was okay but I didnt expect to see patchy, peeling paint on the one wall and didnt have a comfortable chair - just the one dining chair - which is odd since the room was for 2 people, nor did it have a side or coffee table. Room also was cold and had a slight feeling of damp. To be fair it had warmed up after dinner. Food was ok, except my bacon was burnt and the sausage was over cooked and dry. Not what Ive come to expect from a 4 star hotel.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, room comfort

Terrible Breakfast

Nice setting, Terrible breakfast - a burnt sausage, not even any beans!
Stayed 1 night in Mar 2025

10/10 Excellent

Dave

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and quiet spa

Older hotel style with character but one of the cleanest I have ever stayed in. Staff can’t do enough for you and spa facilities are nice and quiet
Stayed 1 night in Mar 2025

6/10 Okay

Ben

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff friendly. Lovely pool and spa facilities. Massage was lush. Room spacious in house. Quiet and lovely countryside views. Close to Cricklade. Breakfast was fabulous. GF and DF catered for. Will definitely stay again.
Stayed 1 night in Feb 2025

8/10 Good

Rob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness
Room and welcome was fine. Unfortunately had poor customer service at Breakfast and cooked breakfast seemed to be luke warm as felt had been sitting in their copper canopy serving dishes for a while.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed the night ahead of spa treatments we had booked. Rather surprised to be asked for a deposit against damage to the room! Otherwise staff friendly and replied promptly to a request to ensure a twin room which was spacious and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

stewart

Stayed 1 night in Feb 2025

4/10 Poor

Colin

Disliked: Cleanliness

Shame about the cat turds.

Booked one night here in late January with my wife. Lovely old building on the outside. Most of the staff were nice. There was one who was a bit rude but that wasn't really the issue. The room we were given was old, and in the uncleaned staff wing of the hotel. Quite ugly and not in the main hotel, despite the fact that the hotel was virtually empty when we stayed. Being in what appeared to be the staff wing, meant that the outside door in our corridor was left open most of the time, despite the January cold and rain. As well as being cold, this gave open access to anyone, which was a little concerning. The breakfast was ok. Not great. Not terrible. Just ok. We were denied a late checkout even though we requested this at check-in the previous afternoon. Check out was 11AM. We asked for one hour so we weren't rushing but they wouldn't let us. Their reason to refuse us could not have for hygiene reasons because when we checked out, we had to walk past cat turds that were left in our corridor from when we checked-in the previous day. The photos I attach show the same turd. from check-in to check out. They may want to clean the rooms early, but everything else, not so much so it would seem. Over all, a nice building. Perhaps if we had been given a more sanitary room and the midday check-out that we politely asked for, our rating would have been higher.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

leon

Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for families

3rd time staying in a family room. Perfect set up for families with little kids. Pool always clean and quiet. Staff are great with kids and very accommodating.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The spa and dinner in the restaurant was wonderful. The decor needs updating/modernising.
Stayed 1 night in Jan 2025

10/10 Excellent

leon

Stayed 1 night in Jan 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All in all a very nice stay

It's a lovely hotel we have stayed before in both the main house and the outbuildings. Plenty of parking and beautiful views. Food and breakfast were nice. The main menu for dinner has changed since our last stay which I believe was the previous July. Personally we preferred the old menu we didn't feel the options were as good this time but that may just be down to personal preference.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Soumya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. Great breakfast. Rooms were comfortable, albeit the radiators could be stronger.
Stayed 1 night in Dec 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
A hotel with character. The rooms while older have everything you need except air conditioning for summer. A lovely pool with sauna and steam room. A very comfortable bar area. Reasonable prices for dinner and an excellent breakfast with good service. Well worth a visit.
Stayed 1 night in Dec 2024