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The Vale Hotel

2.0 star property

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Front of property
Comfort Double Room, 1 Double Bed, Ensuite | 1 bedroom, in-room safe, individually decorated, individually furnished
Cocktail bar
Cocktail bar
Deluxe Single Room, 1 Twin Bed, Non Smoking, Ensuite | 1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Free WiFi
  • Restaurant
$150
includes taxes & fees
Aug 19 - Aug 20

Explore the area

View in a map
32 High St, Swindon, England, SN6 6AY
  • Swindon and Cricklade Railway
    ‪6 min drive‬
  • Cotswold Country Park and Beach
    ‪10 min drive‬
  • Swindon Designer Outlet
    ‪13 min drive‬
  • Oxford (OXF)
    ‪59 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed, Ensuite

Economy Double Room, 1 Double Bed, Ensuite | 1 bedroom, in-room safe, individually decorated, individually furnished

Economy Double Room, 1 Double Bed, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 King Bed, Ensuite, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Twin Bed, Non Smoking, Ensuite

Deluxe Single Room, 1 Twin Bed, Non Smoking, Ensuite | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Single Room, 1 Twin Bed, Non Smoking, Ensuite

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room, 1 Twin Bed, Non Smoking, Ensuite

Comfort Single Room, 1 Twin Bed, Non Smoking, Ensuite | 1 bedroom, in-room safe, individually decorated, individually furnished

Comfort Single Room, 1 Twin Bed, Non Smoking, Ensuite

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, 1 Double Bed, Ensuite

Comfort Double Room, 1 Double Bed, Ensuite | 1 bedroom, in-room safe, individually decorated, individually furnished

Comfort Double Room, 1 Double Bed, Ensuite

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Vale Hotel

Swindon hotel walkable to Thames River
2 restaurants, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include express check-in, express check-out, and wedding services. Change of towels is available on request.
The Vale Hotel offers 12 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. 24-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Swindon hotel also offers a rooftop terrace, a fireplace in the lobby, and express check-in.

The Vale Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Jicsaw Thai Restaurant - This fine-dining restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Vale Grill - This restaurant specializes in British cuisine and serves dinner only. A children's menu is available. Open select days.
Bar32 - Onsite cocktail bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Bar32
  • Jicsaw Thai Restaurant
  • Vale Grill

Things to do

  • Archery
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 5:00 PM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Vale Hotel Hotel
The Vale Hotel Swindon
The Vale Hotel Hotel Swindon

The Vale Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 127 reviews
Rating 8 - Good. 38 out of 127 reviews
Rating 6 - Okay. 10 out of 127 reviews
Rating 4 - Poor. 7 out of 127 reviews
Rating 2 - Terrible. 4 out of 127 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Wonderful Inn and Restaurant

Owner checked me in, really lovely guy. Very friendly and helpful. Room nice and comfy. Restaurant downstairs had a special on, so i had a sampling of the goat and the venison curry. Best I've ever had. Owner also pours a mean Guinness. I'll definitely be back!
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great single room

Lovely welcome and great room- perfect for solo travellers at a reasonable price.
Stayed 1 night in May 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! I booked at the very last minute - literally an hour or so before arrival - and feel I was very lucky to have chosen The Vale. The welcome was warm and friendly, the people are lovely, the room was a bijou but beautiful single (I was travelling as a lone lady with her dog) and spotlessly clean. The food is an interesting fusion of Indian and Kenyan (with standard fare on the menu too) and it was absolutely delicious. All cooked freshly from scratch on the premises. Cricklade is a lovely place - very friendly - and on the Thames Path. I walked downstream to Castle Eaton, had lunch in the pub there, and walked back - that's about 9 miles in total. There's another village upstream with a pub that's about the same distance, so two nice but not taxing day's walks are easy to do. The Vale is a real gem - a genuinely friendly, welcoming place where everyone talks to everyone else, and they love dogs too. I hope to be back.
Stayed 2 nights in Apr 2025

6/10 Okay

Malcolm

Stayed 1 night in Apr 2025

8/10 Good

Marion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and if visiting the area would definitely book to stay at the Vale, we had a great night with locals and other quests and were made very welcome, nothing was too much trouble, Thank you team Vale
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Just ideal for a whistle trip. Not to expect much as you get what you pay for.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was rather small - the only complaint but it is a very old building.
Stayed 1 night in Apr 2025

8/10 Good

Diya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

i was given a warm reception on arrival and this theme carried on throughout my three night stay. The room i was allocated was excellent, clean, warm and spacious with a ensuite shower and plenty of storage space. The bar / restaurant area was a pleasure to enjoy the food was outstanding and the company likewise. It is a long time since i have a enjoyed such a warm atmosphere and will be returning again when i am in the area, thank you Mark.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area/ property.
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diabolical customer service

Didn't even stay, due to Manager's rudeness!!! Do not stay here!!
Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Well worth the price

Mark was friendly and accommodating … excellent stay bed was so comfy slept like a baby ! Only making people aware that if mobility is an issue , I can be difficult . But fantastic stay and will definitely book again if in the area ! Lovely little village with a stunning breakfast around then corner at The cricklade club !
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jerry

Stayed 1 night in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness
It was easy to book and checking in was easy once I found the right phone number. I had many emails confirming booking and one of the phone numbers listed took me to an irate gentleman who had not been involved with the hotel for 2 years. Need to check that all numbers are valid. The room was very nicely furnished and presented but the blind was impossible to raise so no natural daylight available. I cant comment on the catering as none was available over Christmas and this was made clear at the time of booking, so all fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Anvin Andrews

Stayed 1 night in Dec 2024

10/10 Excellent

Lorna

Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic time this weekend! All the staff were warm and made us feel very welcome. Our room was very warm, with a lovely shower and comfy bed. The food was absolutely delicious! Over the course of the weekend we ate in both restaurants. Both restaurants were top notch! Thank you very much for having us, we will be back.
Stayed 3 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Mr. Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly and pleasant staff. Nice little hotel for a one night stop. Unfortunately breakfast is not provided and the Cafe in the village/town I was told I could use has closed down. breakfast was a cold sandwich from Tesco. Not the best start to the day.
Stayed 1 night in Oct 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Annaliza

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. Staff were very friendly and very welcoming to both my dog and I. Great experience, lovely area and hope to visit again soon.
Stayed 1 night in Sep 2024

8/10 Good

Romeo

Liked: Cleanliness
Very friendly and helpful staff
Stayed 3 nights in Sep 2024