Ace Hotel Sydney

5.0 star property

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Photo gallery for Ace Hotel Sydney

Lobby lounge
Room, Terrace | Terrace/patio
Lobby lounge
Gift shop
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
47 Wentworth Ave, Sydney, NSW, 2000
  • Capitol Theatre
    ‪4 min walk‬
  • World Square Shopping Centre
    ‪4 min walk‬
  • Hyde Park
    ‪5 min walk‬
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    ‪17 min drive‬

Room options

Room (Small)

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds (Double)

  • 237 sq ft
  • Sleeps 3
  • 2 Double Beds

Room, Accessible

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite (Ace)

  • 840 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room (Medium)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Loft)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Suite

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Large)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Medium Plus)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Terrace

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Medium Plus Room

  • Sleeps 2
  • 1 King Bed

Accessible Room

  • Sleeps 2
  • 1 Queen Bed

Double Double Room

  • Sleeps 2
  • 2 Double Beds

Small Room

  • Sleeps 2
  • 1 Queen Bed

Medium Room

  • Sleeps 2
  • 1 King Bed

Suite

  • Sleeps 2
  • 1 King Bed

Ace Suite

  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2
  • 1 King Bed

Large Room

  • Sleeps 2
  • 1 King Bed

Loft Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Ace Hotel Sydney

5-star hotel in Sydney Central Business District
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. Change of towels is available on request.
Ace Hotel Sydney offers 255 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 47-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Ace Hotel Sydney features a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 1615 square feet (150 square meters) include conference space. This luxury hotel also offers coffee/tea in a common area, concierge services, and dry cleaning/laundry services.

Ace Hotel Sydney is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Loam - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Kiln - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Lobby Bar - This lobby lounge serves light fare only. Open daily.
Good Chemistry - This café serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 50 per day); discounts available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: AUD 15 to 26 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Good Chemistry
  • Kiln
  • Loam
  • Lobby Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Free bicycle rentals

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,615 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 120 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 26 per person
  • Nearby parking fee: AUD 50 per day (656 ft away)
  • Pet fee: AUD 120 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ace Hotel Sydney Hotel
Ace Hotel Sydney Sydney
Ace Hotel Sydney Hotel Sydney

Ace Hotel Sydney Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 400 out of 533 reviews
Rating 8 - Good. 86 out of 533 reviews
Rating 6 - Okay. 30 out of 533 reviews
Rating 4 - Poor. 9 out of 533 reviews
Rating 2 - Terrible. 8 out of 533 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness
Not much at all.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service
I found the layout of the room quite strange with having to enter theoretically through the bathroom, with more space being given to that actual area than to the bedroom part of the room. If you have two people staying in a room for a length of time there is never enough storage space for luggage etc. I also find it strange that now a hotels want you to conserve energy by reusing towels, but again if there are two people using a room there is only enough space to hang one towel
Stayed 4 nights in Nov 2024

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! Clean, fantastic customer service , amazing places to eat and convenient to walk everywhere…
Stayed 3 nights in Nov 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good building ans the staff is very professional and nice. When we arrived early than the check in time. They still have us the room not waiting the check in time.
Stayed 1 night in Nov 2024

6/10 Okay

Allistair

Traveled with family and small children
Liked: Cleanliness, staff & service
Tries too hard to be "grungy"
Stayed 1 night in Nov 2024

10/10 Excellent

andre

Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome decor abd vibe.
Stayed 3 nights in Nov 2024

6/10 Okay

Maddy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Let down by service in the bar/restaurant
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Close to Central, Capitol Theatre and Art Gallery - great location for a weekend in Sydney. Room was lovely - bed was sooo comfortable and the room was quiet. Bathroom and supplies were excellent - great shower. The cafe/restaurant downstairs is outstanding- the tiramisu is to die for. Staff were very friendly and got early check in despite it being a super busy night with events on in the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall amazing experience, just think the main entrance should have a ramp. overall amazing your venue hotel is special unique and vibes!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream designer digs
Loved everything about Ace Hotel. My medium room was spacious and the bed was the most comfortable I’ve slept on in ages. The design features are gorgeous, and the breakfast at Loam was excellent. Easily walkable from Central Station and into the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Ace! From the moment we checked in, the staff were helpful and friendly. The hotel has a great vibe and the rooms are perfect with unique touches. The location in Surry Hills is ideal with numerous first class coffee shops, brunch places and dinner options near by and when it’s time to leave, the train to the airport is only a short walk away. We will be back on our return to Sydney.
Stayed 4 nights in Oct 2024

6/10 Okay

Kevin

Traveled with partner
Liked: Amenities, property conditions & facilities
Service is so so. The hotel has a restaurant on the main floor with loud music and people coming and going every night so it is so noisy. Elevator is super slow. Not enough lights in the bathroom and toilet - it is extremely dark in these spaces.
Stayed 5 nights in Oct 2024

10/10 Excellent

Malcolm

Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning 1 night stay!!!
Amazing, hotel is so cool and has so many facilities. A bit random that in the small room there is no seperate bathroom space, but it was still such a beautiful room. The staff went above and beyond and were very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where excellent, our room was amazing, great layout and great vibe at the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen, San Diego

Stayed 3 nights in Sep 2024

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ stay - my new fave Sydney hotel
Best check in I’ve experienced in Sydney in a long time. Seamless - so quick and easy. Rooms were cozy, central location and great service. We will def be back
Stayed 1 night in Oct 2024

10/10 Excellent

thi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect- the room, the restaurant, location and the staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024