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Capella Sydney

5.0 star property

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Photo gallery for Capella Sydney

Restaurant
Reception
Exterior
Suite (Capella) | Living area | 65-inch Smart TV with digital channels, TV
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar

Explore the area

Map
24 Loftus Street, Sydney, NSW, 2000
  • Circular Quay
    ‪5 min walk‬
  • Sydney Opera House
    ‪10 min walk‬
  • Sydney Harbour Bridge
    ‪15 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 King Bed

  • 904 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Mobility Accessible

Deluxe Suite, 1 King Bed, Mobility Accessible | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 King Bed, Mobility Accessible

  • 947 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Mobility Accessible

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed, Mobility Accessible

7.4 out of 10
Good
(3 reviews)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Macquarie)

Suite (Macquarie) | Living area | 65-inch Smart TV with digital channels, TV

Suite (Macquarie)

  • 1270 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Liberty)

Suite (Liberty) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Liberty)

  • 1249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Farrer)

Suite (Farrer) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Farrer)

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Tower

Room, Tower | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, Tower

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Mobility Accessible

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Capella)

Suite (Capella) | Bathroom | Rainfall showerhead, designer toiletries, hair dryer, bathrobes

Suite (Capella)

  • 2530 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Skyline)

Twin Room (Skyline) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Twin Room (Skyline)

  • 1023 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Skyline)

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Skyline)

Twin Room (Skyline) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Twin Room (Skyline)

10.0 out of 10
Exceptional
(1 review)
  • 797 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Skyline)

Room, 1 King Bed (Skyline) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Skyline)

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Capella Sydney

5-star hotel in Sydney Central Business District
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Capella Sydney offers 192 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Capella Sydney features an indoor pool and a hot tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and 7 meeting rooms. Event facilities measuring 3520 square feet (327 square meters) include conference space. This Edwardian hotel also offers a fitness center, a sauna, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in February 2023.

Capella Sydney is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
BRASSERIE 1930 - Onsite brasserie.
MCRAE BAR - Onsite bar. Open select days.
APERTURE - Onsite café. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Indonesian, Italian, Japanese, Swedish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (AUD 120 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 58 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • APERTURE
  • BRASSERIE 1930
  • MCRAE BAR

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,520 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Hospital bed
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1930
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Edwardian architecture
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 120.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 58 per person
  • Covered valet parking fee: AUD 120 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 120.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Capella Sydney Hotel
Capella Sydney Sydney
Capella Sydney Hotel Sydney

Capella Sydney Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 261 out of 284 reviews
Rating 8 - Good. 17 out of 284 reviews
Rating 6 - Okay. 2 out of 284 reviews
Rating 4 - Poor. 3 out of 284 reviews
Rating 2 - Terrible. 1 out of 284 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 2 nights in Dec 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 2 nights in Nov 2024

10/10 Excellent

Sin-Sian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over EXCELLENT performance
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful service, can’t wait to stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

We stayed in a suite for six nights and I can honestly say this is the best hotel we have ever stayed in . The staff helpful and polite , nothing was too much trouble . The food in the Brasserie was so good we ate there two nights . Total luxury , we will be back .
Stayed 5 nights in Feb 2025

10/10 Excellent

Dee

Stayed 5 nights in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel stay ever!

This hotel exceeded any expectations I could have had. It was beautiful and the service was exceptional.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent!

Stayed 3 nights in Mar 2025

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful hotel. Hard to go back to anything else after my stay here!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sherman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the amazing concierge staff at Capella. I had an amazing 3night stay for my birthday. Beautiful facility with an indoor pool and very spacious suites. Jonathan went above and beyond to make sure all of our Luxury accommodations were met.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jane

Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Stayed 1 night in Feb 2025

10/10 Excellent

Des

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what an absolutely incredible experience we enjoyed at the Capella this weekend. Our check in with Joesph was friendly & professional & we were very surprised how large & spacious our twin shared room was the photos on the website don't do it justice. We also enjoyed a fantastic afternoon at the Spa with Clare & Tanatcha as our therapists, I would rate this as one of the best Spa experiences i've ever had! The facilities were excellent & the therapists were both fantastic! Peter the guests services manager was so lovely & spent time telling us about the history of the hotel & the exciting new building across the road that will be an extension of the hotel opening late 2025. He also informed us of the other beautiful Capella hotels around the world which we will definitely explore. Overall I'm looking to enjoying future stays at Capella Sydney & highly recommend this hotel & their beautiful staff who enjoy giving that old fashioned customer service which many other hotels fall short with. Well done Capella Sydney
Stayed 2 nights in Jan 2025

10/10 Excellent

Haresh, Mawson Lakes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Best for comfort and service in Australia!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the absolute best stays anywhere!

Honestly, one of the best hotels and staff we’ve ever experienced around the world. We will always return to the Capella whenever we happen to be in Sydney. They’re exceptional!
Stayed 2 nights in Jan 2025

4/10 Poor

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast underwhelmed. Staff in the welcome bar area not on point. Waited didn’t receive drink so left and when came back the next day they were same unfriendly. Perhaps they judged me because was wearing a black tshirt.
Stayed 5 nights in Jan 2025

10/10 Excellent

Serbanescu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 2 nights in Jan 2025

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tracey

Stayed 1 night in Jan 2025

10/10 Excellent

Kaiyuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Dec 2024

4/10 Poor

Yaffa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overrated. Overpriced.

Stayed for 3 days. The room was cleaned only once after I complained. Water kept leaking from the fridge onto the floor. Poor service. Overpriced and overrated.
Stayed 2 nights in Dec 2024