Castlereagh Boutique Hotel, Ascend Hotel Collection

4.0 star property

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Photo gallery for Castlereagh Boutique Hotel, Ascend Hotel Collection

Interior entrance
Lobby
Lobby
Lobby
Standard Studio Queen | 1 bedroom, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
169 Castlereagh Street, Sydney, NSW, 2000
  • Hyde Park
    ‪3 min walk‬
  • Sydney Tower Eye
    ‪3 min walk‬
  • Queen Victoria Building
    ‪4 min walk‬
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    ‪15 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Studio Queen

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room - Special

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Double Room (Boutique)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (1 Queen, 1 Single)

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Castlereagh Boutique Hotel, Ascend Hotel Collection

4-star hotel in Sydney Central Business District
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Castlereagh Boutique Hotel, Ascend Hotel Collection offers 83 air-conditioned accommodations with minibars and safes. Digital television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

Castlereagh Boutique Hotel, Ascend Hotel Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Lounge - This restaurant serves brunch and lunch. Guests can enjoy drinks at the bar.
Th Reagh Bar - This bar serves dinner only. Open select days.
The Reagh Bar - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, Chinese (Mandarin), English, French, Indonesian, Italian, Portuguese, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (AUD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: AUD 15 to 25 for adults and AUD 10 to 22.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lounge
  • Th Reagh Bar
  • The Reagh Bar

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 11 floors
  • Banquet hall
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 15.00 to 25.00 for adults, and AUD 10.00 to 22.50 for children
  • Covered self parking fee: AUD 55.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castlereagh Boutique Ascend Collection Member
Castlereagh Boutique Ascend Collection Member Sydney
Castlereagh Boutique Hotel Ascend Hotel Collection Member
Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
Castlereagh Boutique Hotel Ascend Hotel Collection Member
Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
Castlereagh Boutique Hotel Ascend Hotel Collection Member
Hotel Castlereagh Boutique Hotel, Ascend Hotel Collection Member
Castlereagh Boutique Ascend Collection Member
Castlereagh Boutique Ascend Collection Member Sydney
Castlereagh Boutique Hotel, Ascend Hotel Collection Hotel
Hotel Castlereagh Boutique Hotel, Ascend Hotel Collection Member
Castlereagh Boutique Hotel Ascend Hotel Collection Member
Castlereagh Boutique Ascend Collection Member Sydney
Castlereagh Boutique Hotel, Ascend Hotel Collection Sydney
Castlereagh Boutique Hotel, Ascend Hotel Collection Hotel Sydney

Castlereagh Boutique Hotel, Ascend Hotel Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 356 out of 1003 reviews
Rating 8 - Good. 422 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to centre of city
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tatjana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and reasonably priced for a city stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Star

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Central and Easy to take in the Sights
Hotel was very quaint, gave off the olden days vibes and was central to everything we wanted to do Sydney.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Post cruise stay in Sydney
Great location! We could hop the train or walk to just about everything. Very friendly staff who acted very fast to resolve any issues we had. They allowed us to check our baggage for free until our room was ready so we could make the most of our first day in Sydney.
Stayed 5 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a favourite Hotel of mine. Older style, rooms are small, but you are in the middle of the CBD. The new METRO is quite close, and Town Hall station is very close as well. The Light Rail also runs along George St.
Stayed 2 nights in Oct 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service.
This is our 4th time we have been to your hotel and have no reason to find another in Sydney. We enjoyed the beauty of the old building, yet well kept, your staff is always amazing and we drink lots of coffee and housekeeping or front desk always accommodated. We have stayed with family and shared your hotel with our Hawaii friends.
Stayed 3 nights in Oct 2024

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old style hotel. Definitely use again
Stayed 1 night in Oct 2024

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Oct 2024

8/10 Good

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with old world charm in a great location. Can be a bit of noise. Staff are very friendly. I give them 10/10.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary-Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exudes old school charm while offering modern comforts in the renovated rooms. Our room was exceptionally clean and has been renovated to a high standard. Its great location makes it perfect for exploring the city, and the friendly, helpful staff ensured a welcoming stay.
Stayed 3 nights in Sep 2024

8/10 Good

Jasenka

I liked the location of the hotel. Very central. One minor issue that I had with the room was that there was no milk provided for coffee when I arrived in the evening. Luckily, I had brought some extra milk from home with me so was able to make a cup of coffee when I woke up in the morning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Niki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Limited bar and dining.
Stayed 1 night in Sep 2024

10/10 Excellent

Janet Bernice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hteol was fabulous as was the staff - 1940s decor, even hard wood nightstands. However, and this was NOT the hotel's fault. lots of construction going on outside, in front of and down the street. It made it hard for Uber pick-up and drop off.
Stayed 3 nights in Sep 2024

10/10 Excellent

Royden T

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Review: Mixed Experience with Room for Improvement
I recently stayed at this hotel and while I was happy with the service and the quick check-in, the hotel itself is quite old and things didn’t work as expected. The air conditioning had no heating option, and the bathroom had no working exhaust fan. The lifts were also very slow, and we weren’t informed by the front desk that we needed to use our key to access our floor, which was frustrating to figure out on our own. That said, the stay was generally comfortable and the location is great, but it’s not one of the best hotels I’ve stayed at, nor will it be my first choice when visiting downtown again.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
… nice to an establishment embrace the ‘old & stately’ for once … instead of destroying it ! Don’t change a thing …
Stayed 3 nights in Sep 2024

10/10 Excellent

Martine

Stayed 3 nights in Aug 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service
Is a good location ,rooms old but clean .
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean and friendly staff. Room was however quite small.
Stayed 2 nights in Sep 2024

8/10 Good

Fiona

Business traveler
Liked: Cleanliness, staff & service, amenities
Room very small, but clean and neat. It would have been lovely to have had a window that could be opened to increase airflow, the zircon is not quite the same. Quiet environment despite the busy street below.
Stayed 2 nights in Sep 2024

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Art Deco vibe, helpful staff, clean amenities. I also love the fact you can open the window, for fresh air instead of using the air-conditioning. Area adjacent to property is being renovated/re built so it is currently a bit noisy. I expect thst will settle as the works are completed. Its certainly not enough to put us off from staying at the Castlereagh again.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small but comfortable and quiet. The location is great.
Stayed 1 night in Sep 2024

4/10 Poor

Bendik

Liked: Staff & service
Stayed 2 nights in Aug 2024