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Citadines Connect Sydney Airport

4.0 star property

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Experience the urban lifestyle at Citadines CONNECT, where modern architecture meets convenience.
Meetings take place in this well-equipped conference room with a city view.
Relax in this outdoor seating area with a fire feature, surrounded by large windows offering a city view and lush greenery.
Relax in this stylish living room with a city view, featuring a sofa, armchair, and chairs, plus a coffee table and artwork.
Enjoy city views from the large window in this spacious room with a dining and seating area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
121 Baxter Road, Mascot, NSW, 2020
  • University of New South Wales
    ‪5 min drive‬
  • University of Sydney
    ‪6 min drive‬
  • Circular Quay
    ‪11 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪4 min drive‬

Room options

View all photos for Room (Business Class)

View from room

Room (Business Class)

9.2 out of 10
Wonderful
(19 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (First Class)

Minibar, in-room safe, individually decorated, individually furnished

Room (First Class)

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Economy)

Premium Room (Economy) | View from room

Premium Room (Economy)

9.0 out of 10
Wonderful
(186 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Economy)

Minibar, in-room safe, individually decorated, individually furnished

Room (Economy)

9.0 out of 10
Wonderful
(56 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Class Room

Minibar, in-room safe, individually decorated, individually furnished

First Class Room

  • Sleeps 2
  • 1 King Bed

View all photos for Business Class Room

Minibar, in-room safe, individually decorated, individually furnished

Business Class Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Economy Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Economy Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Economy Room

Minibar, in-room safe, individually decorated, individually furnished

Economy Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Citadines Connect Sydney Airport

4-star hotel in Mascot
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Citadines Connect Sydney Airport offers 150 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 753 square feet (70 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. For a surcharge, an airport shuttle at scheduled times is offered to guests. Parking is available onsite for a surcharge.

Citadines Connect Sydney Airport is a smoke-free property.

Penthouse Grab & Go - This café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Hindi, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times
  • Secured, covered self parking on site (AUD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Penthouse Grab & Go

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 753 square feet of conference space
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way)
  • Covered self parking fee: AUD 35 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Felix Hotel Mascot
Citadines Connect Sydney Airport Hotel Mascot
Citadines Connect Sydney Airport Hotel
Citadines Connect Sydney Airport Mascot
Felix Hotel
Citadines Connect Sydney
Citadines Connect Sydney
Citadines Connect Sydney Airport Hotel
Citadines Connect Sydney Airport Mascot
Citadines Connect Sydney Airport Hotel Mascot

Citadines Connect Sydney Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 928 out of 1549 reviews
Rating 8 - Good. 422 out of 1549 reviews
Rating 6 - Okay. 121 out of 1549 reviews
Rating 4 - Poor. 47 out of 1549 reviews
Rating 2 - Terrible. 31 out of 1549 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Corhonda

Not clean
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Disliked: Staff & service

Rules regulations terms conditions bureaucracy

Whilst handy and clean , the inability to manage simple requests effectively means you may encounter a bureaucratic nightmare not worth the savings. Very fixated on their own rules regulations policies procedures terms and conditions and generally couldnt give a rat's about customers and inflexible beyond belief even for a simple breakfast. Think twice before you subject yourself to anything here but a quick stay , in and out. Ask nothing say nothing , get in get out. Stay at the Stamford same distance less hassle.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat visitor

A great stay - this hotel has become my go to when I need a room In Sydney
Stayed 2 nights in Apr 2025

10/10 Excellent

suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean, convenient to the airport And very well priced.
Stayed 1 night in Apr 2025

6/10 Okay

Sue

Traveled with partner
Our room had a small amount of rubbish on the floor. Not a lot but unacceptable in accommodation. The amenities were minimal- no soap at the hand basin, no hand towel.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Stayed 1 night in Apr 2025

4/10 Poor

Vincent

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nightmare at Checkin

First stay here, so first impressions everything. Got off to a nightmare start by being harassed during checkin to produce a physical CC - despite having prepaid for the room. Had ApplePay, had a debit card - nope unacceptable. Forced me to pay $100 or wouldn’t let me check in! Disgraceful, and ridiculously old fashion. People travel on digital wallets now and 1990’s hotels like this need to grow up! They refunded the ‘security deposit’ upon checkout, without checking the room meaning it served NO purpose - so what was the point except to piss me off. I o/n at the airport often but won’t be here again, it’s back to the much more modern nearby Stanford.
Stayed 1 night in Apr 2025

8/10 Good

John, Langley

Traveled with family
Liked: Staff & service, property conditions & facilities
Didn’t like top floor, penthouse checkin. Makes for difficulty with off hour services for baggage handling, carts etc. Otherwise great staff, but just not enough of them late or very early hours given concierge/checkin is on the penthouse floor.
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

Native

Stayed 21 nights in Feb 2025

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Closer to the airport and always clean
Stayed 1 night in Apr 2025

2/10 Terrible

Darwin

Disliked: Cleanliness, staff & service

Dirty and disappointing

I feel very frustrated that this location does not allow payment by cash yet they choose to still charge a surcharge to use the only payment method you allow. Whilst it’s only a small cost, why not factor that in the room charge as it’s just a bad feeling when a customer is made to pay extra to pay you via your required payment method. The room itself was great and the furnishings and decorations were very tasteful. However the shower was filthy on the floor around the edges and mould in the grouting. I wiped some tissue on the floor where the gunge was evident on the floor and a brown residue was left. This shows that the shower has not been properly cleaned in sometime and quite frankly it’s disgusting and unacceptable. There are many transferable germs and viruses in the area and I don’t want to pick something up due to the laziness of your cleaning team. The bed sheets appeared to be clean and freshly laundered. The mirrors in the bathroom and bedroom were both covered in a layer of dust - again - something not thoroughly cleaned for at least a week or two.
Stayed 1 night in Mar 2025

10/10 Excellent

Vicki

Stayed 1 night in Apr 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and value for early morning flight
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

dee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While some food/drinks were available for purchase, the variety, quantity and quality were variable. Basically a convenience store with microwavable prepared meals. The bar happy hour prices were pitch perfect, at least. The eating tables and chairs were not cleaned after guests ate and left dishes and glassesbon them. Not cleared or wiped down, maybe because only single attendant on duty.
Stayed 1 night in Apr 2025

6/10 Okay

Jo

Traveled with group
Liked: Staff & service

Basic hotel

A very basic hotel that was overpriced for what you got. Metal furniture and a shower drain that didn’t keep up with the flow, flooding the bathroom. Bed was comfortable enough.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard and Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Stayed 1 night in Apr 2025

8/10 Good

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to airport

Close to the airport. Every evening at 7pm outdoor movie on Terrace. Happy hour on some drinks every night for 2 hours. Limited food to buy for evening meal.
Stayed 1 night in Apr 2025

10/10 Excellent

Sophie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel, clean comfortable and quiet!
Stayed 1 night in Apr 2025