Crossroads Hotel Liverpool

3.0 star property

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Photo gallery for Crossroads Hotel Liverpool

3 bars/lounges
3 bars/lounges
Interior entrance
Minibar, blackout drapes, soundproofing, iron/ironing board
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services
$104
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
2260 Camden Valley Way, Casula, NSW, 2170
  • Casula Mall
    ‪2 min drive‬
  • Westfield Liverpool
    ‪6 min drive‬
  • Liverpool Hospital
    ‪7 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪23 min drive‬

Room options

Family Suite, 2 Bedrooms

7.0 out of 10
Good
(2 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Standard Room (Single Room)

  • Sleeps 1
  • 1 Twin Bed

King Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room (Queen Room)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Crossroads Hotel Liverpool

3-star hotel in Casula
3 bars/lounges, a coffee shop/cafe, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, express check-out, and ATM/banking services.
Crossroads Hotel Liverpool offers 15 air-conditioned accommodations with minibars and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary. 2 meeting rooms are available. This Sydney hotel also offers coffee/tea in a common area, concierge services, and express check-out. Complimentary self parking is available on site.
Crossroads Hotel - This bistro serves brunch, lunch, and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Crossroads Hotel

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • ATM
  • Guidebooks
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 3:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property does not have elevators

Property is also known as

Crossroads Hotel Liverpool Casula
Crossroads Hotel Liverpool
Crossroads Liverpool Casula
Crossroads Liverpool
Crossroads Hotel Liverpool/Casula
Crossroads Liverpool Casula
Crossroads Hotel Liverpool Hotel
Crossroads Hotel Liverpool Casula
Crossroads Hotel Liverpool Hotel Casula

Reviews

Crossroads Hotel Liverpool Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 67 out of 214 reviews
Rating 8 - Good. 65 out of 214 reviews
Rating 6 - Okay. 43 out of 214 reviews
Rating 4 - Poor. 24 out of 214 reviews
Rating 2 - Terrible. 15 out of 214 reviews

Reviews

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall
Stayed 3 nights in Jun 2025

10/10 Excellent

Blake

Stayed 10 nights in May 2025

10/10 Excellent

Mohammad Emrul

Stayed 2 nights in May 2025

6/10 Okay

Karla

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were nice - they were probably the best thing about the hotel. The room itself was pretty underwhelming. The tv didn’t work, there’s no sink or vanity mirror in the bathroom, the bathroom door wouldn’t close and there wasn’t any milk or anything in the fridge. That being said, the room was decently clean apart from the stained carpets and chair. The noise and stairs other people are complaining about aren’t that bad at all, there’s very few stairs- and even then, there’s a lift.
Stayed 5 nights in May 2025

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TV couldn’t get a picture,wi-fi couldn’t connect, otherwise a comfortable stay.site was central for my purposes.
Stayed 2 nights in May 2025

10/10 Excellent

Blake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food as always and comfortable rooms and stay
Stayed 7 nights in May 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have been renovated rates were value dining options were good
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Manager Jarrod was very helpful
Stayed 5 nights in Nov 2024

2/10 Terrible

Nathan

I asked to have this cancelled but was still billed for it
Stayed 1 night in Nov 2024

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
One room smelt like cigarettes the first night. Just old and needs an upgrade. I won’t stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were quite comfortable and staff very friendly and helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Allison

Liked: Cleanliness, room comfort

Reasonable stay close to Liverpool

My spouse and i spent 3 nights here in early October. There is plenty of free parking. Room was a good size. We choose the hotel because it is close to where relatives are living. We did not hear noise from bars etc in hotel room. The access to the rooms is a bit awkward at present, as the main access is blocked off. Room had reasonable facilities but would of preferred a hand basin in bathroom space, rather than using a kitchen sink.
Stayed 1 night in Oct 2024

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was disgusting dirty shower, used bandiads and broken soap left behind. Thick layer of dirty and dust and hairs wete left in the bath Have got photos Tried to ope a window found a brick wall instead
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff

Johnoo was great as normal great staff and great food
Stayed 1 night in Sep 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Presently under renovation. The stairs are a killer on knees. This should be improved when a lift is added during renovations. Surprisingly quiet with double glazed windows facing the main road. Forgot my power cord to assist when equipment I need to plug in won't suit the available positions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2024

2/10 Terrible

Mason

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Weren’t allowed access to our room after booking online. Tried to call the number available countless times in an attempt to book a room and never got an answer. Was guaranteed a refund and had emails and phone calls ignored. Forced to sleep on the streets for a night in Liverpool.
Stayed 1 night in Jul 2024

2/10 Terrible

James

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place we have stayed at as a family ever… Avoid at all costs.
Stayed 1 night in Jul 2024

10/10 Excellent

Laisaini

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very queit and i like the service from the staff.The staff are very friendly.
Stayed 1 night in Jul 2024