2/10 Terrible
John
Oct 4, 2024
Disliked: Staff & service
Do NOT book to stay here. We do not recommend this property at all. Checkin was communicated as being between 2pm and 8pm. We arrived at 2:45 pm. The hotel was all locked up. No one was answering the phone. The mobile phone number posted on the front door did not work. We had paid $400 for one night. We stayed outside the property emailing and calling the property until 4 pm. Still no response. Appalling.
If it was not for the customer support of wotif, which was excellent, we would have had nowhere to stay and likely lost our money.
John
Stayed 1 night in Oct 2024