3-star Katoomba hotel close to Katoomba Scenic World
This smoke-free hotel features free self parking and free WiFi in public areas. Housekeeping is available on request.
Hearty Center offers 34 accommodations with slippers. This Katoomba hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.
Hearty Center is a smoke-free property.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Outdoors
In the mountains
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Slippers
Towels provided
Food and drink
Electric kettle
More
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (2:00 PM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of AUD 100 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system
We should mention
This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Property is also known as
Hearty Center Hotel
Hearty Center Katoomba
Hearty Center Hotel Katoomba
Reviews
Hearty Center Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Rating 10 - Excellent. 37 out of 109 reviews
10 - Excellent
37
Rating 8 - Good. 38 out of 109 reviews
8 - Good
38
Rating 6 - Okay. 18 out of 109 reviews
6 - Okay
18
Rating 4 - Poor. 8 out of 109 reviews
4 - Poor
8
Rating 2 - Terrible. 8 out of 109 reviews
2 - Terrible
8
Reviews
6/10 Okay
Mike
Sep 7, 2025
Disliked: Property conditions & facilities
Noisy.. just no insulation in the property and everything echoes at night. Bed side lamp?
Mike
Stayed 1 night in Sep 2025
6/10 Okay
Janet
Aug 16, 2025
Liked: Room comfort
Disliked: Cleanliness, staff & service
Up and down. Spacious room, good outlook. Super shared kitchen.
TV had only two channels and no volume. Heating, but a bit inadequate, chilly night.
Reception messy, too much paraphernalia.
Lovely old building.
It’s a great place for the price, location and quietness. But, it feels very empty with lots of rooms.
I’ve stayed several times and never seen anyone receiving cancer treatment or the medical desks in use.
I think they should revert to trading without the medical facility label as it has loads of facilities or meditation room, gym equipment, large dining area.
The hotel is strategically located within a 5-10
minute walk to Katoomba village and 15-20 minute walk to Katoomba train station.
The bedroom is well equipped with a beautiful comfy bed which provides a good quality nights sleep. There is a heater, hairdryer, massage chair provided in the room.
The bathroom has an amazing shower and some bathrooms have heated toilet seats.
The kitchen has 2 fridges, a microwave, toaster and complimentary tea and coffee.
The place is basic but clean and sufficient for a comfortable for the stay. We had a massage chair in our bedroom which worked as a miracle on our muscles after tiring hikes! We also had a personal electric heater in our bedroom. The staff were very helpful and let us leave luggage in their store room on the arrival and departure days. Our stay was pleasant and very cost-effective.
Room was tiny, freezing cold, with only a small column heater. TV didn’t receive free to air channels.
Reception was helpful, and it was in a convenient location.
Felt like a 2 star hotel in Cambodia.
For the price, the facilities were very poor. It was very expensive for a room with shared bathroom. There was no TV, fridge, mirror or a night lamp. No proper shower items. We could hear loud steps when someone would walk in the corridor, didn't get a good sleep throughout the night. The room felt empty with just a massage chair and heater.
Did not meet our expectations.
Safe and quiet for a solo traveller. Walkable but some slopes to go up and down to get to the location if you are travelling without a car. Apart from that, great comfortable and clean place.
Quirky but good value for a touristy location. Massage chair in room was an interesting addition. Good that there was a common room with fridges & microwave.
It was a lovely old building unfortunately it had no air conditioning and it was quite hot. The bedroom was small and taken up with bed and massage chair so no where really to sit.