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Hearty Center

3.0 star property

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Photo gallery for Hearty Center

Front of property
Reception
Reception
Interior
Dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Room service
  • Kitchen
The current price is $92
includes taxes & fees
May 18 - May 19

Explore the area

View in a map
19 Abbotsford Rd, Katoomba, NSW, 2780
  • Place, Katoomba Scenic World
    ‪16 min walk‬
  • Place, Three Sisters
    ‪19 min walk‬
  • Place, Echo Point Lookout
    ‪3 min drive‬

Room options

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom | Free WiFi, bed sheets

Standard Double Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Traditional Double Room, Private Bathroom

Traditional Double Room, Private Bathroom | Free WiFi, bed sheets

Traditional Double Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom | Free WiFi, bed sheets

Basic Double Room, Shared Bathroom

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom | Free WiFi, bed sheets

Basic Single Room, Shared Bathroom

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Single Room, Shared Bathroom

Deluxe Single Room, Shared Bathroom | Free WiFi, bed sheets

Deluxe Single Room, Shared Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Private Bathroom

Deluxe Twin Room, Private Bathroom | Free WiFi, bed sheets

Deluxe Twin Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Basic Twin Room, Shared Bathroom

Basic Twin Room, Shared Bathroom | Free WiFi, bed sheets

Basic Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Private Bathroom

Deluxe Double Room, Private Bathroom | Free WiFi, bed sheets

Deluxe Double Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About this property

Hearty Center

3-star Katoomba hotel close to Katoomba Scenic World
A garden, free self parking, and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
Hearty Center offers 34 accommodations with rice cookers and slippers. Guests can make use of the shared/communal kitchen.

Bathrooms include complimentary toiletries and hair dryers. This Katoomba hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Hearty Center features a garden and room service (during limited hours). Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Hearty Center is a smoke-free property.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • In-room microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden
  • In the mountains

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Limited room service
  • Microwave
  • Rice cooker
  • Shared kitchen access
  • Spices
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Heating
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (2:00 PM - 7:00 PM)

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 30 per night

Cribs (infant beds) are available for AUD 30 per night

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 30 per night
  • Rollaway bed fee: AUD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

Hearty Center Hotel

Hearty Center Katoomba

Hearty Center Hotel Katoomba

Hearty Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 118 reviews
Rating 8 - Good. 41 out of 118 reviews
Rating 6 - Okay. 20 out of 118 reviews
Rating 4 - Poor. 10 out of 118 reviews
Rating 2 - Terrible. 9 out of 118 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Quiet location. Central location. Large building with long corridors. Great shared eating area with filtered water, kettle, microwave. Rooms have kettle and sink and mirror etc. The exterior needs some TLC. It doesn’t appear that the place is functioning as a cancer treatment centre.
Stayed 1 night in Dec 2025

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Tired building in need of a good deep clean.
Stayed 1 night in Oct 2025

4/10 Poor

Donna

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Janice

Traveled with family
Staff were kind and were clearly trying to develop a good business but night time building noise on the next level was relentless.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Ian

Liked: Cleanliness
Disliked: Property conditions & facilities

Okay for one a night crash

This hotel is one step up from a back packers hostel or caravan park. That said, it was clean and quiet. The tiny room also featured a huge massage chair that probably should have been in the common room. The shared toilets and shower feature was a disappointing surprise, although the shower was a huge capsule that was beamed down from the star ship enterprise. No hand washing facilities after using the toilet, however there was a sink in the room. Wong be returning to this hotel again.
Stayed 1 night in Sep 2025

6/10 Okay

Muhammad Sarmad

Liked: Cleanliness, staff & service, property conditions & facilities
Booked in double bed with private bath. Room and bathroom were clean. Bed sheets were washed and cleaned. Loved the massage chair in room. Wash basin was installed in the room next to the bed instead of in the bathroom. It was inconvenient and didn’t like the setup.
Stayed 1 night in Sep 2025

6/10 Okay

Mike

Disliked: Property conditions & facilities
Noisy.. just no insulation in the property and everything echoes at night. Bed side lamp?
Stayed 1 night in Sep 2025

6/10 Okay

Janet

Liked: Room comfort
Disliked: Cleanliness, staff & service
Up and down. Spacious room, good outlook. Super shared kitchen. TV had only two channels and no volume. Heating, but a bit inadequate, chilly night. Reception messy, too much paraphernalia. Lovely old building.
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place for the price, location and quietness. But, it feels very empty with lots of rooms. I’ve stayed several times and never seen anyone receiving cancer treatment or the medical desks in use. I think they should revert to trading without the medical facility label as it has loads of facilities or meditation room, gym equipment, large dining area.
Stayed 2 nights in Aug 2025

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tv,no fridge, kept up all night with dripping water outside my window
Stayed 1 night in Aug 2025

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a short weekend stay whilst travelling out of state. Was clean, quiet, and conveniently located to town.
Stayed 2 nights in Aug 2025

10/10 Excellent

Johanna, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is strategically located within a 5-10 minute walk to Katoomba village and 15-20 minute walk to Katoomba train station. The bedroom is well equipped with a beautiful comfy bed which provides a good quality nights sleep. There is a heater, hairdryer, massage chair provided in the room. The bathroom has an amazing shower and some bathrooms have heated toilet seats. The kitchen has 2 fridges, a microwave, toaster and complimentary tea and coffee.
Stayed 2 nights in Aug 2025

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
The place is basic but clean and sufficient for a comfortable for the stay. We had a massage chair in our bedroom which worked as a miracle on our muscles after tiring hikes! We also had a personal electric heater in our bedroom. The staff were very helpful and let us leave luggage in their store room on the arrival and departure days. Our stay was pleasant and very cost-effective.
Stayed 1 night in Jul 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cold weekend in Katoomba. In room and general heating not good. Location is close to town and shops.
Stayed 1 night in Jun 2025

2/10 Terrible

Trevor

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room was tiny, freezing cold, with only a small column heater. TV didn’t receive free to air channels. Reception was helpful, and it was in a convenient location. Felt like a 2 star hotel in Cambodia.
Stayed 1 night in Jun 2025

10/10 Excellent

Gerard

Liked: Cleanliness
Disliked: Property conditions & facilities
Good value for money
Stayed 1 night in May 2025

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the room clean and walking distance to public transport and town centre
Stayed 1 night in May 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
For the price, the facilities were very poor. It was very expensive for a room with shared bathroom. There was no TV, fridge, mirror or a night lamp. No proper shower items. We could hear loud steps when someone would walk in the corridor, didn't get a good sleep throughout the night. The room felt empty with just a massage chair and heater. Did not meet our expectations.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Traveled with group
Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Fai

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Prabin Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs and clean rooms at relatively quiet place.Loved the stay with my family.
Stayed 3 nights in Apr 2025

8/10 Good

FEZA

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness
Our room was cold. Massage chair in room was unique.
Stayed 3 nights in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet for a solo traveller. Walkable but some slopes to go up and down to get to the location if you are travelling without a car. Apart from that, great comfortable and clean place.
Stayed 2 nights in Apr 2025