8/10 Good
Linda
Traveled with partner
Dec 29, 2024
Liked: Cleanliness, property conditions & facilities
This was our Second stay at the Hilton and this time was very disappointing we booked an Executive Room with access to the lounge, since our first visit in July 2024 they had relocated the lounge to level 1 the new lounge is terrible it is smaller and more like food court area in a shopping center than a comfortable place to relax, it is very noisy we would sit ouside the room on some overflow tables, at the busy time they were turning people away as there were not tables for them, if they are selling rooms with access to the lounge then it should be big enough to accommodate all the guests I also dont like that children are allowed in the lounge, the ones we encountered were not well behaved and not controlled by the parents just allowed the run around drop food on the floor and be noisy. There were people complaining to the staff including myself but they just nodded and said there was nothing they could do about it ,dont think we will be going back
Linda
Stayed 3 nights in Dec 2024