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Holiday Inn Express Sydney Airport by IHG

3.5 star property

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Standard Room, 1 King Bed (Extra Floor Space) | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-12 Sarah Street, Mascot, NSW, 2020
  • Meriton Retail Precinct Mascot Central
    ‪11 min walk‬
  • Westfield Eastgardens
    ‪5 min drive‬
  • Enmore Theatre
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Citadines Connect Sydney Airport

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
4.5 out of 5, Wonderful, (1482)
The price is $97
per night
$106 total
includes taxes & fees
Mar 17 - Mar 18
Citadines Connect Sydney Airport

About this property

Holiday Inn Express Sydney Airport by IHG

3.5-star hotel in Mascot
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Holiday Inn Express Sydney Airport by IHG offers 247 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available on request) is offered to guests.

Holiday Inn Express Sydney Airport by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express Sydney Airport by IHG has a restaurant on site.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 1 mile (AUD 55 per day); reservations required
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times and on request

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 12 per person (one-way)
  • Nearby parking fee: AUD 55 per day(3937 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Express Sydney By Ihg Mascot
Holiday Inn Express Sydney Airport
Holiday Inn Express Sydney Airport by IHG Hotel
Holiday Inn Express Sydney Airport an IHG Hotel
Holiday Inn Express Sydney Airport by IHG Mascot
Holiday Inn Express Sydney Airport by IHG Hotel Mascot

Holiday Inn Express Sydney Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 677 out of 1269 reviews
Rating 8 - Good. 398 out of 1269 reviews
Rating 6 - Okay. 111 out of 1269 reviews
Rating 4 - Poor. 48 out of 1269 reviews
Rating 2 - Terrible. 35 out of 1269 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cecille, RIDGEFIELD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator in room, instant coffee/tea and kettle in room, sound insulated, breakfast and dinner available.
Stayed 1 night in Dec 2024

10/10 Excellent

LaMeika, Killeen

Stayed 1 night in Nov 2024

2/10 Terrible

Ramshekar

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Horrible experience and do not recommend
The Holiday inn express Sydney airport gave me a room where there was already some people in the room that had checked in. The manager was rude and said that they are checking a room twenty mins early and doing favor
Stayed 2 nights in Nov 2024

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a few time here with trips to and from . Close convenient. People great. .
Stayed 3 nights in Nov 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern clean spacious room. Lovely staff from reception to kitchen to housekeeping, very friendly. Breakfasts were lovely. Did use the “24 hour” room service qr code in room to find out an hour and fifteen minutes later after ringing down that the kitchen closed at 10pm despite it stating you can get food throughout the night(possibly could order pizza/toastie after hours), but they were happy to refund me. Chrome cast on the tv so could stream your phone to the tv which was great. Good location bus stop outside the back of the hotel to get bus towards bondi junction passing maroubra beach and coogee beach. 10 minute walk to mascot train station and a few stops into the city.
Stayed 7 nights in Nov 2024

10/10 Excellent

an uncle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is close to the Airport and we used it to Jump off and back on Flights. It would have been nice to have a dedicated Shuttle but the independent shuttles still worked
Stayed 1 night in Nov 2024

6/10 Okay

Delwyn

Liked: Cleanliness
My room was great and had everything I needed in plenty of space. Breakfast was awesome. There were only 2 issues with this property. Reception is on level 1 so everyone has to take the lift twice - once to reception, then again to their room (or to ground if checking out). There were 3 lifts but always a queue and a wait. The other issue was with the food ordering, which was done easily from my room and collected from the reception/dining floor. I ordered 3 things, was called to say my order was ready, but when I got there I was told 2 of the 3 ordered items weren't available. Despite these issues I would stay at this property again.
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Traveled with partner
Liked: Amenities
The room wasn’t serviced on 2 occasions despite the sign being on our door. The carpet and bathroom floor had also clearly not been cleaned/vacuumed before we arrived as there were hairs everywhere.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick, Linz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything perfect for my journey
Stayed 3 nights in Sep 2024

8/10 Good

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all except for the breakfast area which was too small to accommodate the amount of traffic it addressed. The coffee makers were too small and often broken. The downstairs had no sitting areas for waiting on taxis or shuttles. I really did like it though and would book it again. The staff was really kind, courteous and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thought it was excellent for the purpose we used it
Stayed 1 night in Nov 2024

10/10 Excellent

Flor D Viteri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Knowing the favorites tourists places, enjoy ourselves and having enough resting time. But everything is Australia is expensive! The Hotel did not have Excursions packets!!! Must be provide ones to make easy our wishes.
Stayed 5 nights in Nov 2024

10/10 Excellent

María Cristina

Stayed 1 night in Oct 2024

8/10 Good

Ruth

Liked: Amenities, property conditions & facilities
The staff were friendly and courteous. The room was spacious and the beds comfortable. Would certainly recommend it to others,
Stayed 1 night in Nov 2024

4/10 Poor

Jeremy

Traveled with partner
Liked: Staff & service, property conditions & facilities
Hotel was nice and convenient, but bedding was a little too small for a comfortable night, and at 7:30am the breakfast experience was terrible. Ran out of bacon and never refilled it, breakfast beans seemed like a bad idea when everyone else does simple baked beans, refilled knives and forks but long wait for spoons for cereal. Disorganized chaos. Also not a good idea to mingle breakfast with the reception area and the bar.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 2 nights in Nov 2024

2/10 Terrible

kathleen

Disliked: Property conditions & facilities
The rooms are set up terrible the bathroom is hideous
Stayed 1 night in Nov 2024

10/10 Excellent

Aliu Waheed

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Lawrence

Stayed 1 night in Nov 2024

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our night before a flight. Great shuttle service to and from airport
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was friendly and accommodating. The location is convenient for those individuals looking to be close to the airport. The breakfast was average but filling. Overall, I had a nice staff at this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024