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Holiday Inn Express Sydney Airport, an IHG Hotel

3.5 star property

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December 2024
January 2025

Photo gallery for Holiday Inn Express Sydney Airport, an IHG Hotel

Standard Room, 1 King Bed (Extra Floor Space) | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Exterior
Property amenity
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
2-12 Sarah Street, Mascot, NSW, 2020
  • Meriton Retail Precinct Mascot Central
    11 min walk
  • University of New South Wales
    6 min drive
  • University of Sydney
    7 min drive
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    9 min drive

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Travelodge Hotel Sydney Airport

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1971)
The price is $103
per night
$113 total
includes taxes & fees
Dec 11 - Dec 12
Travelodge Hotel Sydney Airport

About this property

Holiday Inn Express Sydney Airport, an IHG Hotel

3.5-star hotel in Mascot
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Holiday Inn Express Sydney Airport, an IHG Hotel offers 247 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available on request) is offered to guests.

Holiday Inn Express Sydney Airport, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express Sydney Airport, an IHG Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 1 mile (AUD 55 per day); reservations required
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times and on request

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 12 per person (one-way)
  • Nearby parking fee: AUD 55 per day(3937 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Express Sydney Airport, An Ihg
Holiday Inn Express Sydney Airport
Holiday Inn Express Sydney Airport, an IHG Hotel Hotel
Holiday Inn Express Sydney Airport, an IHG Hotel Mascot
Holiday Inn Express Sydney Airport, an IHG Hotel Hotel Mascot

Holiday Inn Express Sydney Airport, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1161 reviews" "
Rating 8 - Good. 361 out of 1161 reviews" "
Rating 6 - Okay. 93 out of 1161 reviews" "
Rating 4 - Poor. 43 out of 1161 reviews" "
Rating 2 - Terrible. 28 out of 1161 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service
Liked that it was perfect for late night landing. Didn't like that the bathroom was just glass and not sound proof at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveler, Traveled with partner
great hotel, good shuttle service to the airport and good breakfast chucked in!
Stayed 1 night in Aug 2024

10/10 Excellent

Arna

Liked: Cleanliness, staff & service, property conditions & facilities
It was terrific. However breakfast closing 9.30am is too ear
Stayed 1 night in Jul 2024

8/10 Good

Richard, Auckland

Liked: Cleanliness, amenities
The check in was chaotic and the person who checked me in did not explain anything about getting to my room or hotel facilities. The shuttle bus to get to the airport in the morning which I paid for was really really smelly and unclean. I can’t emphasise this enough. The driver was a nice guy though.
Stayed 1 night in Aug 2024

10/10 Excellent

Roneel, Suva

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Could have been better response from team Reservations. You need to respond to booking with request. Made number of call no answer. Very poor response to phone call.
Stayed 2 nights in Aug 2024

4/10 Poor

Andrew

Traveled with family
Disliked: Staff & service
Tried to contact property to sort out shuttle bus - this was too much inconvenience (flight had been delayed into Sydney so it was post 11pm) then when arrived it took over 30 mins to book in (travelling with a child this seemed ridiculous and when it was actually time to present details for reservation the colleague told me to wait as he had to sort out some details on the computer which surely could have been completed post us booking in so we could get to the room??)
Stayed 1 night in Aug 2024

10/10 Excellent

Man'inder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have spent two nights there with family! Rooms were clean, quiet and staff was very helpful. Airport at walking distance It was a nice stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Tim, Houston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Late check in was straight forward Thank you
Stayed 1 night in Aug 2024

4/10 Poor

Joyce, ALHAMBRA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
It is ok for the price you pay.
Stayed 2 nights in Aug 2024

10/10 Excellent

LILY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there just one night before our flight the next morning. The shuttle was extremely convenient as taxi’s charge a minimum of AUD$50
Stayed 1 night in Aug 2024

8/10 Good

JOY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay by the Sydney airport.
Stayed 1 night in Aug 2024

10/10 Excellent

malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel Holiday Inn Express Sydney Airport
This Holiday Inn Express is an excellent hotel. Our room was spotless and very well designed. Everything about this property is first class. A great buffet breakfast was also included and the hotel is only a short walk from the Domestic Airport Terminal. This hotel is highly recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Keith and Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before and find it very convenient to the airport. Rooms are comfortable, shower and products are wonderful and very enjoyable breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 4 stayed here the night before our departure at the airport. We walked from the domestic terminal to the hotel (wasn’t paying $48 ($12x4) for a ride to the hotel when it was about a 10min walk), but opted for an Uber to the international terminal the following morning, which was about $45. Clean, comfortable & convenient room for a quick stay. The included breakfast was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Wirimayi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and had everything one needs. Don't go to the other Holiday Inn in the area like I did.
Stayed 1 night in Aug 2024

6/10 Okay

Amol

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The room was a bit cramped. Everything needed self-service. For example, if you want to order dinner from the on-site restaurant, you place an order online and pick up yourself from the reception. No room service. I chose to dine in the dining area which was co-located in the reception, but I still had to pick-up my food from the reception desk. No table service. If you need anything in the room, you have to go to the reception and pick-up yourself.
Stayed 1 night in Aug 2024

8/10 Good

Bashar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Close to Airport. Free breakfast buffet was good.The bed was good. Room was clean. Value for money
Stayed 6 nights in Aug 2024

10/10 Excellent

Renan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient near in everything.
Stayed 3 nights in Aug 2024

6/10 Okay

Carmen

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was clean and pleasant. However, we were very disappointed with the room service. We received 2 phone calls to inform us that food we had ordered wasn't available, so we chose something different that was $2 more than the original order, and was asked to go downstairs to pay the difference, which I felt was a little unprofessional. Then when we received the food, it was cold so my husband took it back downstairs to have it rewarmed. After the staff rewarmed it, it was still cold in the middle. The pizza tasted like the base had moisture in it, like a mouldy taste, and the sauce on the nachos was too strong. It was uneatable, that we just feed the kids snacks for dinner. A very disappointing $70 spent. The buffet breakfast was lovely.
Stayed 1 night in Jul 2024

8/10 Good

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy clean room
Stayed 1 night in Aug 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was great.
Stayed 1 night in Aug 2024