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Sydney Harbour Hotel

Property class: 4

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Photo gallery for Sydney Harbour Hotel

Outdoor pool, sun loungers
In-room safe, desk, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; local and international cuisine
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
$188
includes taxes & fees
Apr 28 - Apr 29

Explore the area

View in a map
55 George Street, The Rocks, NSW, 2000
  • Place, The Rocks Markets
    ‪1 min walk‬
  • Place, Circular Quay
    ‪9 min walk‬
  • Place, Sydney Opera House
    ‪14 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪15 min drive‬

Room options

View all photos for Queen

In-room safe, desk, iron/ironing board, free WiFi

Queen

8.2 out of 10
Very good
(123 reviews)
  • City view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Queen Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible Queen Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room with Harbour View

Queen Room with Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Queen Room with Harbour View

7.2 out of 10
Good
(15 reviews)
  • Harbor view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds

8.2 out of 10
Very good
(72 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King

Superior King | In-room safe, desk, iron/ironing board, free WiFi

Superior King

8.0 out of 10
Very good
(60 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds with Harbour Views

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds with Harbour Views

8.0 out of 10
Very good
(8 reviews)
  • Harbor view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Harbour View

8.2 out of 10
Very good
(29 reviews)
  • Harbor view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Deluxe King with Harbour View

8.6 out of 10
Excellent
(11 reviews)
  • Harbor view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Executive King | In-room safe, desk, iron/ironing board, free WiFi

Executive King

8.2 out of 10
Very good
(17 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ambassador Harbour View

Ambassador Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Ambassador Harbour View

9.2 out of 10
Wonderful
(5 reviews)
  • Harbor view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Air conditioning
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About this property

Sydney Harbour Hotel

4-star hotel in The Rocks
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a hot tub, valet parking, and dry cleaning.
Sydney Harbour Hotel offers 176 accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sydney Harbour Hotel features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Sydney hotel also offers a terrace, gift shops/newsstands, and a fireplace in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sydney Harbour Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Playfair Terrace - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured valet parking on site (AUD 75 per night)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Playfair Terrace
  • The Lobby Bar

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 8 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Secured valet parking fee: AUD 75 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Old Sydney
Holiday Inn Old Sydney Hotel
Holiday Inn Old Sydney Hotel Rocks
Holiday Inn Old Sydney Rocks
Holiday Inn Rocks
Holiday Inn Rocks Old Sydney
Holiday Inn Rocks Sydney
Holiday Inn Sydney Rocks
Old Holiday Inn Sydney
Sydney Holiday Inn Rocks
Holiday Inn Old Sydney Rocks Hotel

Sydney Harbour Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1020 out of 2175 reviews
Rating 8 - Good. 713 out of 2175 reviews
Rating 6 - Okay. 293 out of 2175 reviews
Rating 4 - Poor. 103 out of 2175 reviews
Rating 2 - Terrible. 46 out of 2175 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable beds
Stayed 4 nights in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Perfect location. Clean. Spacious.
Stayed 1 night in Jan 2026

10/10 Excellent

Jerome, Parramatta

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location. Would recommend and will stay here again
Stayed 2 nights in Jan 2026

4/10 Poor

Simen

Liked: Staff & service
Room felt neglected. Big dust rabbits in the bathroom. No plug for using the bathtub, orange stains near the bathtub drain. Temperature for the shower were impossible to calibrate. It was either freezing or scolding.
Stayed 6 nights in Jan 2026

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and staff very helpful
Stayed 2 nights in Jan 2026

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, amenities
Fabulous location, but room very dated & due for refurbishment. Staff very courteous & helpful.
Stayed 4 nights in Jan 2026

8/10 Good

Rachael, Waratah

Traveled with family and small children, Traveled with family
A great location, easy walk to all The Rocks sights. Hotel room was spacious, quiet and clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Ruth, Little Rock

Liked: Cleanliness, property conditions & facilities
Room was small but had everything we needed. Allowed us early check in.
Stayed 1 night in Jan 2026

10/10 Excellent

Caroline

Stayed 7 nights in Dec 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities
Our room was clean and the bed comfortable. The lobby staff was great. In general, the hotel is in need of an update. More like a 3+ star property.
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was lovely - came to this hotel 1999 although it has changed hands it was still as good - front desk staff were very good especially as Expedia seemed to have booked 2 rooms for us - so we got a refund on a payment - only made aware to us by the staff as I had an email saying 1 room had been booked.
Stayed 3 nights in Jan 2026

6/10 Okay

Mir Afgan

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was very spacious and the staff was amazing. The AC in the room was very good too. I had a couple issues though, mainly all of the cockroaches on the rooftop area. There was a huge cruise ship in the harbour which completely blocked the entire view for most of my stay. I don't blame the hotel at all for this but I couldn't enjoy the view from my room at all. So I went to the rooftop to get a better view at night. I saw at least 7 very large cockroaches running around on the rooftop so I couldn't enjoy the view at all from there at night. I woke up early to see the sunrise from my harbour view room once the cruise ship left but the window was so dirty from the outside that I couldn't see clearly. So I had to go outside to enjoy the sunrise. Lastly, the water pressure from both the faucet and the shower head were horrendous. Overall, I was not thrilled with my stay. I paid extra for a harbour view room and never got to enjoy the view. This was the main draw for me to stay at this hotel, otherwise I could have stayed anywhere in Sydney and commuted to the harbour front (and saved a lot of money).
Stayed 1 night in Jan 2026

6/10 Okay

Kathleen

Traveled with partner
Liked: Staff & service
The hotel was in a great location Sydney. The staff was superb. However, the facilities are dated and needing upkeep. The hotel feels “shabby”.
Stayed 2 nights in Jan 2026

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness
.
Stayed 4 nights in Jan 2026

8/10 Good

Raaf

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel, well located for walking to many spots.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Yeas and very courteous. Love the location and wouldn’t stay anywhere else.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Antonio

Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Very happy with the room. Check-in very smooth.
Stayed 1 night in Jan 2026

10/10 Excellent

Jürg

Stayed 3 nights in Jan 2026

10/10 Excellent

Vanessa

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Location good, staff very friendly. Bathroom very old and in need of restoration.
Stayed 1 night in Jan 2026

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness
Location excellent
Stayed 3 nights in Jan 2026