Holiday Inn Parramatta, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Parramatta, an IHG Hotel

Exterior
Exterior
Standard Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk
Outdoor pool, sun loungers
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Parking available
  • Housekeeping
  • Room service

Explore the area

Map
18-40 Anderson Street, Parramatta, NSW, 2150
  • Westfield Parramatta Shopping Centre
    4 min walk
  • Parramatta Park
    14 min walk
  • Queens Wharf Reserve
    14 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    34 min drive

Room options

Suite, 1 Bedroom

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Accessible Bathtub

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Holiday Inn Parramatta, an IHG Hotel

4-star hotel in Parramatta
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Holiday Inn Parramatta, an IHG Hotel offers 181 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to a children's pool and an outdoor pool, Holiday Inn Parramatta, an IHG Hotel provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 4327 square feet (402 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Parramatta, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Twenty One Fifty - This restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
The Lobby Bar - Onsite lobby lounge. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Hungarian, Indonesian, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 30 for adults and AUD 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lobby Bar
  • Twenty One Fifty

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4,327 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 30 for children
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Parramatta
Holiday Inn Parramatta
Parramatta Holiday Inn
Holiday Inn Parramatta Hotel

Holiday Inn Parramatta, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 1034 reviews" "
Rating 8 - Good. 419 out of 1034 reviews" "
Rating 6 - Okay. 92 out of 1034 reviews" "
Rating 4 - Poor. 19 out of 1034 reviews" "
Rating 2 - Terrible. 16 out of 1034 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great that it is off the main roads and paid parking is not too far. Trainee staff (I only know due to her having the badge) was a great help and wish her all the best. The carpets maybe due for a change as it really reduces the quality but overall pretty good. Pity no IHG points when booked through Wotif.
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
All was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Bex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

VANESSA

Stayed 1 night in Aug 2024

8/10 Good

Jacqueline

Traveled with family
Liked: Staff & service
Tv didn’t work. Room not serviced properly. Tea and coffee not topped up daily.
Stayed 3 nights in Jul 2024

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, Staff are great. Tv's small but casting available. Parking at a $20 fee per day.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Thi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful & friendly. Buffet breakfast great value. Rooms spacious.
Stayed 1 night in Jul 2024

10/10 Excellent

Manwella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point my kids I had an amazing time.the breakfast was delicious
Stayed 3 nights in Jul 2024

10/10 Excellent

Rebekah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We had a great stay. The staff were accommodating and the amenities of a good standard. The rooms were comfortable and the breakfast delicious.
Stayed 1 night in Jul 2024

8/10 Good

Wei

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a lovely stay. Very much appreciated that the hotel was able to help with an accessible room
Stayed 5 nights in Jul 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love to stay
Love staying here would not stay anywhere else .. staff are always super friendly and can help with anything you need . Always clean and fresh . Parking super easy and breakfast is scrumptious .
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Friendly staff. Highly recommend
Stayed 2 nights in Jun 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Ben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderate hotel for the price paid.
Stayed 1 night in May 2024

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Rooms were comfortable & all the staff were very friendly. Thank you.
Stayed 2 nights in May 2024

10/10 Excellent

Ron

Stayed 1 night in May 2024

10/10 Excellent

Rachael

Stayed 1 night in May 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly & obliging Great pub over the road. Easy access to rail & westfield
Stayed 3 nights in Apr 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024