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Holiday Inn Parramatta by IHG

4.0 star property

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Photo gallery for Holiday Inn Parramatta by IHG

Interior detail
Exterior
Point of interest
Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • Parking available
$106
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
18-40 Anderson Street, Parramatta, NSW, 2150
  • Westfield Parramatta Shopping Centre
    ‪3 min walk‬
  • CommBank Stadium
    ‪19 min walk‬
  • Westmead Hospital
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

7.4 out of 10
Good
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Holiday Inn Parramatta by IHG

4-star hotel in Parramatta
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Holiday Inn Parramatta by IHG offers 181 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a children's pool and an outdoor pool, Holiday Inn Parramatta by IHG provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 4327 square feet (402 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Parramatta by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Twenty One Fifty - This restaurant serves breakfast, lunch, and dinner.
The Lobby Bar - Onsite lobby lounge. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 30 for adults and AUD 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lobby Bar
  • Twenty One Fifty

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Art supplies
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4,327 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from August 1 2025 to September 15 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 30 for children
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Parramatta
Holiday Inn Parramatta
Parramatta Holiday Inn
Holiday Inn Parramatta Hotel

Reviews

Holiday Inn Parramatta by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 485 out of 1000 reviews
Rating 8 - Good. 389 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Pui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are very warm and welcoming.
Stayed 1 night in May 2025

10/10 Excellent

Graham

Stayed 1 night in May 2025

8/10 Good

Luisana

Stayed 2 nights in May 2025

2/10 Terrible

raghu

Traveled with partner
Disliked: Cleanliness, staff & service
Toilets were not cleaned Beds are not sorted
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Staff & service
Staff very helpful
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Finlay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented and parking was easy and accessible. Would stay again
Stayed 1 night in Apr 2025

8/10 Good

sofia

Stayed 1 night in Apr 2025

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities
contruction work next door had left pavement cracked and broken causing trip hazards
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and clean

Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 5 nights in Mar 2025

10/10 Excellent

Scott, Chisholm

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 1 night in Mar 2025

10/10 Excellent

Brett

Stayed 1 night in Mar 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful, and we had a very good short stay here.
Stayed 2 nights in Mar 2025

2/10 Terrible

NORMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. The staff were very attentive.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a two night stay in Sydney and was very fortunate to stay at the Holiday Inn Parramatta. The staff were all very helpful and friendly. The room was just beautiful and comfy. This hotel is just so convenient in terms of location. 10mins walking distance to a huge Westfield and the train station - so great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Feb 2025

6/10 Okay

Kerry

Liked: Amenities
Close to Paramatta Staduim
Stayed 1 night in Feb 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, the receptionists, male and female, were lovely and friendly and efficient. I will definitely be back, they had a very busy weekend, and everything for us was smooth sailing.
Stayed 1 night in Feb 2025

10/10 Excellent

Adrienne

Stayed 1 night in Jan 2025