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Crowne Plaza Sydney Airport by IHG

4.5 star property

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Photo gallery for Crowne Plaza Sydney Airport by IHG

In-room safe, desk, laptop workspace, blackout drapes
View from property
Meeting facility
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
O'Riordan St and Bourke Rd, Mascot, NSW, 2020

Room options

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Park View

Room amenity

Standard Room, 1 Queen Bed, Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Room amenity

Premium Room

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

Room amenity

Standard Room, 1 Queen Bed (High Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Standard Room, 1 King Bed (Extra Floor Space) | Premium bedding, in-room safe, desk, laptop workspace

Holiday Inn Express Sydney Airport by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1380)
The price is $120
per night
$132 total
includes taxes & fees
Apr 11 - Apr 12
Holiday Inn Express Sydney Airport by IHG

About this property

Crowne Plaza Sydney Airport by IHG

4.5-star hotel in Mascot
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Change of towels is available on request.
Crowne Plaza Sydney Airport by IHG offers 250 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Crowne Plaza Sydney Airport by IHG features a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 5 meeting rooms. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Sydney Airport by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:00 AM.
Biggles Bar and Dining - This bistro serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Sirocco - This restaurant serves breakfast and light fare. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Covered self parking on site (AUD 40 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; AUD 38 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Biggles Bar and Dining
  • Sirocco

Things to do

  • 24-hour gym
  • Sauna

Family friendly

  • Art supplies
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Highchair
  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • High-pile carpet in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Airport shuttle fee: AUD 12 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way), (up to 12 years old)
  • Covered self parking fee: AUD 40.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Sydney Airport
Holiday Inn Sydney Airport
Sydney Airport Holiday Inn
Holiday Inn Sydney Airport Hotel Mascot
Holiday Inn Sydney Airport Hotel

Crowne Plaza Sydney Airport by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 1062 reviews
Rating 8 - Good. 372 out of 1062 reviews
Rating 6 - Okay. 98 out of 1062 reviews
Rating 4 - Poor. 25 out of 1062 reviews
Rating 2 - Terrible. 16 out of 1062 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JEEWAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bopaya

Stayed 1 night in Dec 2024

10/10 Excellent

ma

Stayed 1 night in Dec 2024

10/10 Excellent

Kay

Was good
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Huda

Liked: Cleanliness, amenities, property conditions & facilities
I will come back! Loved the bed!
Stayed 1 night in Dec 2024

8/10 Good

Larry

Stayed 1 night in Nov 2024

8/10 Good

Sarel Jakobus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front if house when checking in - should welcome you not just say can I help you. Also checking out should say thank you for stating with us and have safe travels. Front of house is the first and last impression.
Stayed 2 nights in Dec 2024

8/10 Good

Naveen

Stayed 1 night in Nov 2024

8/10 Good

Brett

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It isn't Holiday Inn anymore. It's a Crown Plaza. Made finding the place confusing. Apart from that the hotel was fine.
Stayed 1 night in Dec 2024

4/10 Poor

Geoff

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Contact the property pre arrival to get transfers from airport. Not response. Decided to get rental car, drove around the hotel 3 times trying to find it. Rebranded to Crowne Plaza. No advise, didn't care and blamed marketing. Poor comm's
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis, St Kilda

Liked: Cleanliness, staff & service
Construction work around entrance was only down-side and not a major issue. Otherwise great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

DEXIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room upgrade is wonderful. Very quick check-in and helpful staff. We had a wonderful stag.
Stayed 1 night in Nov 2024

10/10 Excellent

ANTHONY G

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service very good and staff helpful. Room was very good and quiet We enjoyed watching the aircraft land
Stayed 1 night in Nov 2024

10/10 Excellent

Enid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location to airport
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Bed. Staff saw size of hu by and upgraded really appreciated
Stayed 1 night in Oct 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel with all the amenities you would expect. The beds were comfortable and the rooms were quiet despite being near the airport. The staff were very friendly! The breakfast buffet was awesome! They even had barista-made coffees. There was some construction/renovation going on with a lift, so some there was a little debris with that, but otherwise everything was quite tidy. The parking was a bit steep as we stayed 4 nights. I guess that’s the price you pay for convenience, though. It was super easy and quick returning our rental vehicle and getting to the airport.
Stayed 4 nights in Oct 2024

10/10 Excellent

Hong

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Oct 2024

8/10 Good

Tim

Stayed 1 night in Oct 2024