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Crowne Plaza Sydney Airport by IHG

4.5 star property

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Photo gallery for Crowne Plaza Sydney Airport by IHG

In-room safe, desk, laptop workspace, blackout drapes
Meeting facility
Exterior
In-room safe, desk, laptop workspace, blackout drapes
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
O'Riordan St and Bourke Rd, Mascot, NSW, 2020
  • Meriton Retail Precinct Mascot Central
    ‪5 min walk‬
  • Enmore Theatre
    ‪5 min drive‬
  • University of New South Wales
    ‪7 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Park View

Room amenity

Standard Room, 1 Queen Bed, Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Room amenity

Premium Room

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

Room amenity

Standard Room, 1 Queen Bed (High Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

Holiday Inn Express Sydney Airport by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1241)
The price is $106
per night
$117 total
includes taxes & fees
Mar 4 - Mar 5
Holiday Inn Express Sydney Airport by IHG

About this property

Crowne Plaza Sydney Airport by IHG

4.5-star hotel in Mascot
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Change of towels is available on request.
Crowne Plaza Sydney Airport by IHG offers 250 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Crowne Plaza Sydney Airport by IHG features a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 5 meeting rooms. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Sydney Airport by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:00 AM.
Biggles Bar and Dining - This bistro serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Sirocco - This restaurant serves breakfast and light fare. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Covered self parking on site (AUD 40 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; AUD 38 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Biggles Bar and Dining
  • Sirocco

Things to do

  • 24-hour gym
  • Sauna

Family friendly

  • Art supplies
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free crib
  • Highchair
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • High-pile carpet in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Airport shuttle fee: AUD 12 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way), (up to 12 years old)
  • Covered self parking fee: AUD 40.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Sydney Airport
Holiday Inn Sydney Airport
Sydney Airport Holiday Inn
Holiday Inn Sydney Airport Hotel Mascot
Holiday Inn Sydney Airport Hotel

Crowne Plaza Sydney Airport by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1002 reviews
Rating 8 - Good. 346 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ANTHONY G

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service very good and staff helpful. Room was very good and quiet We enjoyed watching the aircraft land
Stayed 1 night in Nov 2024

10/10 Excellent

Enid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location to airport
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Bed. Staff saw size of hu by and upgraded really appreciated
Stayed 1 night in Oct 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel with all the amenities you would expect. The beds were comfortable and the rooms were quiet despite being near the airport. The staff were very friendly! The breakfast buffet was awesome! They even had barista-made coffees. There was some construction/renovation going on with a lift, so some there was a little debris with that, but otherwise everything was quite tidy. The parking was a bit steep as we stayed 4 nights. I guess that’s the price you pay for convenience, though. It was super easy and quick returning our rental vehicle and getting to the airport.
Stayed 4 nights in Oct 2024

10/10 Excellent

Hong

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Oct 2024

8/10 Good

Tim

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is an IHG (global brand) property and should be more atuned to the meaning of hospitality..... Firstly, I am fully aware that booking for an early check-in in advance comes with a surcharge, but on the occasion when a guest arrives early - and the property has the room available and ready to accept the guest, to ask for a surcharge at that point in order to check in before 2pm is all but "hospitable". I travel a lot and on occasions do arrive early and am able to check in early. On these ocasions I have never been asked to pay a surchage..
Stayed 1 night in Oct 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport and a two minute walk to the Mascot subway station. The harbour area of Sydney is just a few subway stops away. The room was very clean, quiet, modern and spacious. I would stay here again if in Sydney.
Stayed 2 nights in Oct 2024

10/10 Excellent

Xiaoping

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station and good community around the area, lots of food place, especially Chinese food. Really good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Margaret

Stayed 2 nights in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very irritated that the shuttle now has to be ordered and PAID extra for. We came by taxi for the same price but still what’s happened to the holiday inn service!
Stayed 1 night in Oct 2024

10/10 Excellent

Dick

Traveled with family
Our flight arrived in the morning (before check in time). The receptionist asked if we wanted to check in early (for a small fee). We were so happy freshen up right away after a 14 hour flight! The bed was very comfortable
Stayed 1 night in Oct 2024

8/10 Good

Shelila

Liked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Janice

Disliked: Staff & service
definitely stay again but upgrade to a room with a view not just an awning. walls are thin could hear everything the young people were talking about next door, at 3am in the morning , when i had a 5am start to my day travelling
Stayed 1 night in Sep 2024

10/10 Excellent

Nikoleta

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Leoni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, nice room
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are alway friendly rooms are big and beds are to die for
Stayed 1 night in Sep 2024

10/10 Excellent

THOMAS, GLEN ALLEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern room, terrific bedding, located close to Mascot rail station with many dining options from low cost noodle bar to high price dining.
Stayed 1 night in Sep 2024

10/10 Excellent

levente

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Warwick

Stayed 1 night in Aug 2024

10/10 Excellent

DONALD

Traveled with partner
Convenient
Stayed 1 night in Aug 2024