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Hyatt Regency Sydney

5.0 star property

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Photo gallery for Hyatt Regency Sydney

4 bars/lounges, rooftop bar, lobby lounge, pub
Regency Terrace Suite | Premium bedding, down comforters, minibar, in-room safe
Suite, Balcony, Harbor View | Premium bedding, down comforters, minibar, in-room safe
4 bars/lounges, rooftop bar, lobby lounge, pub
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
161 Sussex Street, Sydney, NSW, 2000
  • Star Casino
    ‪16 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • Sydney Opera House
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed (Tower)

Room, 1 King Bed (Tower) | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Tower)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Harbor View

Room, 1 King Bed, Balcony, Harbor View | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Balcony, Harbor View

  • Harbor view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony, Harbor View

Suite, Balcony, Harbor View | Premium bedding, down comforters, minibar, in-room safe

Suite, Balcony, Harbor View

  • Harbor view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Harbor View

Studio Suite, Harbor View | Premium bedding, down comforters, minibar, in-room safe

Studio Suite, Harbor View

  • Harbor view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Harbor View

Executive Suite, Harbor View | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Harbor View

  • Harbor view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Harbor View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Harbor View

  • Harbor view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Harbor View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, Harbor View

  • Harbor view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Harbor View with Club Access

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Harbor View with Club Access

  • Harbor view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View (Tower)

Room, 1 King Bed, Harbor View (Tower) | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Harbor View (Tower)

  • Harbor view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (High Floor)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Harbor View (High Floor)

  • Harbor view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Regency Sydney

Hotel in Sydney Central Business District
This smoke-free hotel features a restaurant, 4 bars/lounges, and a fitness center. WiFi in public areas is free. Additionally, massage/treatment rooms, a business center, and conference space are onsite.
Hyatt Regency Sydney offers 878 accommodations with minibars and safes. Beds feature down comforters and premium bedding. This Sydney hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Business amenities consist of a business center, 21 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 39827 square feet (3700 square meters) include conference space. This eco-certified hotel also offers a fitness center, spa services, and multilingual staff. A total renovation of this property was completed in March 2021.

Hyatt Regency Sydney is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Sailmaker - This restaurant serves breakfast, lunch, and dinner.
Zephyr Bar - This rooftop bar specializes in local and international cuisine. Open select days.
Lobby Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Open daily.
Jackalberry - Onsite bar. Open daily.
Dundee Arm - Onsite pub. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (AUD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; AUD 42 for adults and AUD 21 for children
  • 4 bars/lounges
  • A restaurant

Restaurants on site

  • Dundee Arm
  • Jackalberry
  • Lobby Lounge
  • Sailmaker
  • Zephyr Bar

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 39,827 square feet of conference space
  • Business center

Outdoors

  • On the waterfront

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Renovated entire property - March 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available

Special check-in instructions

The property charges 1.97 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per accommodation, per stay
  • Cash Breakage deposit: AUD 300 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Nearby parking fee: AUD 80 per day(33 ft away; open 24 hours)
  • Late check-out fee: AUD 100 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.97 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Darling Harbour Sydney
Four Points Sheraton Hotel Sydney Darling Harbour
Four Points Sheraton Sydney Darling Harbour
Four Points Sydney Darling Harbour
Sheraton Four Points Sydney Darling Harbour
Sheraton Sydney Darling Harbour
Four Points Sheraton Sydney Darling Harbour Hotel
Four Points By Sheraton Darling Harbour Hotel Sydney
4 Points By Sheraton Darling Harbour
Four Points Darling Harbour
Four Points Sydney
Sydney Four Points
Sheraton Sydney
Hyatt Regency Sydney Hotel
Four Points by Sheraton Sydney Darling Harbour
Hyatt Regency Sydney Hotel
Hyatt Regency Sydney Sydney
Hyatt Regency Sydney Hotel Sydney

Hyatt Regency Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1050 out of 1709 reviews
Rating 8 - Good. 405 out of 1709 reviews
Rating 6 - Okay. 149 out of 1709 reviews
Rating 4 - Poor. 55 out of 1709 reviews
Rating 2 - Terrible. 50 out of 1709 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

bridget

Liked: Cleanliness, amenities, property conditions & facilities
Well-appointed hotel with clean rooms, plenty of staff to attend to our needs and convenient location with easy access to great dining options and a bonus for me was that my room had a view of Darling Harbour, which I wasn't expecting!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jordan

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent especially when you get free upgrade
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room Convenient location for walking into the city for shopping or Darling Harbour Zephyr bar is lovely with some great cocktails Reasonably priced car parking opposite
Stayed 1 night in Jan 2025

4/10 Poor

George, Redondo Beach

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room ceiling was leaking (a-c issue)….noise behind the bed (believe sewage pipes!!)…..room service going inside the room, despite the “don’t disturb sign” at the door…..no return calls from the staff after mentioning any issue.
Stayed 7 nights in Jan 2025

10/10 Excellent

Marie C A Basset and Errol F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Good location. Would recommend
Stayed 1 night in Jan 2025

4/10 Poor

Sebastian

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Very comfy stay

Cleanliness is excellent no need to request for service when we got back to the room everything is clean bed is tidy, rubbish bin collected and towel all been replaced.
Stayed 2 nights in Jan 2025

10/10 Excellent

dana

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to what I needed
Stayed 6 nights in Jan 2025

4/10 Poor

Radha

Liked: Staff & service
Disliked: Property conditions & facilities
Noisy not able to sleep
Stayed 1 night in Jan 2025

6/10 Okay

Geoff

Traveled with family
Our showers wall had black marks on it and you could see the tiles streaking from cleaning, it was disappointing that the air conditioner was set at a higher temperature and the fact that you are paying $460 a night for the room and it was only free to air TV
Stayed 1 night in Jan 2025

4/10 Poor

John Francis Palanca

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Delayed check-in. - Requested connecting rooms which I got confirmation then it changed upon actual check-in time. Had to wait about 40 minutes just to get rooms on the same floor. -Received no compensation - maybe I was spoiled in other Hyatt Regency hotels I've been through. -Other than that, the rest of the stay and service were 5-star worthy. -Oh and I didn't incurr any points for some reason (Hyatt Points Program) Thank you.
Stayed 2 nights in Jan 2025

6/10 Okay

STEPHEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Would have appreciated a proper in room coffee service. Instant coffee is a poor substitute. Bed was too soft as well. Service checking in was incredibly slow and the App was unable to check us in at the time.
Stayed 1 night in Jan 2025

8/10 Good

WAI YING

Liked: Cleanliness, staff & service, room comfort

A bit disappointing for 5 star hotel

The room is nice and clean with comfy pillow and bed mattress. But there are 2 problems at the bathroom. First, something was wrong with the two flushing buttons. I had to press it hard for over 10 times to completely flush the toilet. This made me frustrated. Second, the drain cover plate on the bathroom floor is rusty, which seems not acceptable for a 5-star hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing View !

My family and I had a great & wonderful time at Hyatt Regency Sydney, We had a quick check in plus out of the 3 rooms I reserved, the receptionist gave us 1 room early check in at 10:30AM in order for us to refreshed ourselves. All our rooms had fantastic & amazing view of Darling Harbor. I highly recommend this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rhuel

Liked: Staff & service
Stayed 6 nights in Jan 2025

8/10 Good

Allyson

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well situated and offered lovely accommodations. A minor maintenance issue in the bathroom with the toilet roll holder hanging off the wall. The bar snacks in the rooftop bar were very delicious. We stayed an extra day and had the buffet breakfast. This was terrible. They constantly ran out of every food. The staff were rude about it and told one of us to just get something else. But so much was empty. Waited 20 minutes for them to top up the hot water for a cup of tea. Then when they did that they left no tea bags. Overall the breakfast deserved a refund, but the rest of the stay was good. The best thing is the location and view.
Stayed 1 night in Jan 2025

6/10 Okay

Deb

Traveled with partner
Very little food left for breakfast. Arrived at 9,30 but nothing topped up. No pastries muffins etc. staff did not help when I enquired if more would be served. Does not rate with other international hotels. Very disappointed
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great for our little stay to see Hamilton and shopping the next day. We will definitely will stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Bei

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Connor

Stayed 1 night in Jan 2025

10/10 Excellent

Johonatan Montero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jacq

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of Darling Harbour
Stayed 1 night in Jan 2025