Hyatt Regency Sydney

5.0 star property

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Photo gallery for Hyatt Regency Sydney

4 bars/lounges, rooftop bar, lobby lounge, pub
Regency Terrace Suite | Premium bedding, down comforters, minibar, in-room safe
Exterior
Suite, Balcony, Harbor View | Premium bedding, down comforters, minibar, in-room safe
4 bars/lounges, rooftop bar, lobby lounge, pub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
161 Sussex Street, Sydney, NSW, 2000
  • SEA LIFE Sydney Aquarium
    ‪3 min walk‬
  • Queen Victoria Building
    ‪5 min walk‬
  • King Street Wharf
    ‪6 min walk‬
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    ‪21 min drive‬

Room options

Room, 1 King Bed (Tower)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Harbor View

  • 431 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Balcony, Harbor View

  • 538 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Studio Suite, Harbor View

  • 538 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Suite, Harbor View

  • 323 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Harbor View

  • 323 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Harbor View

  • 323 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Harbor View with Club Access

  • 323 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Harbor View (Tower)

  • 323 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Harbor View (High Floor)

  • 323 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hyatt Regency Sydney

Hotel in Sydney Central Business District
This smoke-free hotel features a restaurant, 4 bars/lounges, and a fitness center. WiFi in public areas is free. Additionally, massage/treatment rooms, a business center, and conference space are onsite.
Hyatt Regency Sydney offers 878 accommodations with minibars and safes. Beds feature down comforters and premium bedding. This Sydney hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Business amenities consist of a business center, 21 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 39827 square feet (3700 square meters) include conference space. This eco-certified hotel also offers a fitness center, spa services, and multilingual staff. A total renovation of this property was completed in March 2021.

Hyatt Regency Sydney is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Sailmaker - This restaurant serves breakfast, lunch, and dinner.
Zephyr Bar - This rooftop bar specializes in local and international cuisine. Open select days.
Lobby Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Open daily.
Jackalberry - Onsite bar. Open daily.
Dundee Arm - Onsite pub. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (AUD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; AUD 42 for adults and AUD 21 for children
  • 4 bars/lounges
  • A restaurant

Restaurants on site

  • Dundee Arm
  • Jackalberry
  • Lobby Lounge
  • Sailmaker
  • Zephyr Bar

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 39,827 square feet of conference space
  • Business center

Outdoors

  • On the waterfront

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Renovated entire property - March 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available

Special check-in instructions

The property charges 2.0 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per accommodation, per stay
  • Cash Breakage deposit: AUD 300 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Nearby parking fee: AUD 80 per day(33 ft away; open 24 hours)
  • Late check-out fee: AUD 100 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.0 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Darling Harbour Sydney
Four Points Sheraton Hotel Sydney Darling Harbour
Four Points Sheraton Sydney Darling Harbour
Four Points Sydney Darling Harbour
Sheraton Four Points Sydney Darling Harbour
Sheraton Sydney Darling Harbour
Four Points Sheraton Sydney Darling Harbour Hotel
Four Points By Sheraton Darling Harbour Hotel Sydney
4 Points By Sheraton Darling Harbour
Four Points Darling Harbour
Four Points Sydney
Sydney Four Points
Sheraton Sydney
Hyatt Regency Sydney Hotel
Four Points by Sheraton Sydney Darling Harbour
Hyatt Regency Sydney Hotel
Hyatt Regency Sydney Sydney
Hyatt Regency Sydney Hotel Sydney

Hyatt Regency Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 996 out of 1611 reviews
Rating 8 - Good. 374 out of 1611 reviews
Rating 6 - Okay. 136 out of 1611 reviews
Rating 4 - Poor. 58 out of 1611 reviews
Rating 2 - Terrible. 47 out of 1611 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Thanhloan

Stayed 4 nights in Oct 2024

10/10 Excellent

Peter

Stayed 3 nights in Oct 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Thankyou for allowing us to have a room at 0900hrs after a long flight from LA we really appreciated this. All staff were polite and service focused - the breakfast is really fabulous great value. Just a negative comment - please make sure that you do check the maintenance of items in the rooms such as shower head leaked badly - a tech did fix this on Sunday morning on request however the toilet flush was faulty and was not able to be fixed (no feedback provided) the bedside clock was a nice feature but the battery was flat and the shaving mirror was hanging off the wall and the light did not work
Stayed 2 nights in Nov 2024

2/10 Terrible

Saba

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Mary-Anne

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The pillow protector on my bed was urine stained. Not just a small amount but a huge patch. Very smelly. The house keeper could not have missed this when putting the pillow case I tried reporting this to the housekeepers with no response.was told to report to management. On checkout the que was so long I did no have the time to waste to report to front office staff. We paid over $400 for a one night stay -no breakfast. Asked for twin beds. The beds we so small - not the expected double sized. Very disappointed in our stay. Hyatt used to be a very reputable hotel. Not any more Room 512.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff very friendly and professional.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, fantastic staff, lovely hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location. We viewed that Saturday evening darling harbor fireworks from our balcony. Great shopping in the queen Victoria building, excellent cafes and restaurants. Conciege was very helpful with tours and recommendations.
Stayed 7 nights in Oct 2024

6/10 Okay

Con

Liked: Cleanliness
I expect a lot more for the price and brand. Unfortunately I wouldn’t stay here again, there is a lot more to choose from in the surrounding area. Disappointed to say the least.
Stayed 4 nights in Oct 2024

6/10 Okay

Charles

Stayed 7 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, restaurant food was good, friendly staff there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marcus

Stayed 2 nights in Oct 2024

10/10 Excellent

Sonia

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

tash

Liked: Cleanliness, staff & service, property conditions & facilities
overall very nice :)
Stayed 1 night in Oct 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disappointing to reguire maintenance to fix the drop-down shower seat, replace the non functioning tv remote, and find a plug for the hand basin. The latter two items required 3 visits to the service counter and 2 days to get sorted. It should not be the guests responsibility to locate and report faulty equipment.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location to area shopping, attractions, and bus service
Stayed 3 nights in Oct 2024

8/10 Good

Ron, Lockport

Liked: Cleanliness, amenities, property conditions & facilities
Location was great , only complaint is no towels on one day , and the sheets had a huge stain on them the one day (they were clean) just some random blue stain
Stayed 3 nights in Oct 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
location was great. walking distance to the shopping mall. value for money. parking was expensive though.
Stayed 4 nights in Oct 2024

10/10 Excellent

Greg

Stayed 5 nights in Oct 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the hotel was close to everything you'd need/want.... food & shopping. Very clean. Staff was very helpful . Would definitely stay again!!
Stayed 2 nights in Oct 2024

6/10 Okay

Jeremy

Liked: Property conditions & facilities
Asked in advance for a good room as celebrating 40 th wedding anniversary. Told we had a nice room with city view but was a room looking out on cooling tower. Did get a bottle of wine and some fruit but SO disappointed that room was awful. Also the sheets were too small for the bed and uncomfortable. Went to the Zephyr bar and the lady there so rude. Asked for a table and she just walked off, didn’t know if we were meant to follow her or not, she didn’t utter a word. Such a shame as had great experience at Hyatt in Bali last year
Stayed 2 nights in Oct 2024

8/10 Good

julie, Boerne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel, great staff and great location. Thanks for everything
Stayed 3 nights in Oct 2024

10/10 Excellent

Gina

Liked: Property conditions & facilities
The breakfast buffet was well worth the cost. Delicious and abundant selection!
Stayed 1 night in Oct 2024