ibis Sydney World Square

3.5 star property

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Photo gallery for ibis Sydney World Square

Lobby sitting area
Family Room, Multiple Beds | In-room safe, desk, blackout drapes, soundproofing
Reception
Meeting facility
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym
$125
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
382 Pitt Street, Sydney, NSW, 2000
  • Place, World Square Shopping Centre
    ‪1 min walk‬
  • Place, Capitol Theatre
    ‪2 min walk‬
  • Place, Paddy's Market
    ‪5 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

Family Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 King Beds

Standard Room, 3 Twin Beds

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(64 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(16 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis Sydney World Square

3.5-star hotel in Sydney Central Business District
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Ibis Sydney World Square offers 166 accommodations with safes and coffee/tea makers. Televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance.

Ibis Sydney World Square has designated areas for smoking.

IBistro - This restaurant specializes in local and international cuisine and serves breakfast only.
IBar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (AUD 55 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • iBar
  • iBistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: AUD 55 per day(427 ft away; open 24 hours)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Sydney World Square
Ibis World Hotel
Ibis World Hotel Sydney Square
Accor World Square Hotel
ibis Sydney World Square Hotel
ibis World Square Hotel
ibis World Square
ibis Sydney World Square Hotel
ibis Sydney World Square Sydney
ibis Sydney World Square Hotel Sydney

Reviews

ibis Sydney World Square Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 329 out of 1002 reviews
Rating 8 - Good. 426 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

Reviews

10/10 Excellent

Anna Carmela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect! Everything we needed during our week-long stay in Sydney were only a few steps away. There were so many options for dining, shopping, and entertainment in the area. The rooms are simple, clean, and had the amenities we needed. The staff are also very friendly and helpful. Our experience was amazing for a great price compared to other hotels in the area that are way more expensive. We would book here again the next time we visit Sydney!
Stayed 7 nights in Jul 2025

8/10 Good

Felicisima

Stayed 1 night in Jul 2025

6/10 Okay

Violett

Liked: Staff & service
The handtowels in our room had been used as toilet paper by the previous guests….absolutely disgusting
Stayed 1 night in Jul 2025

8/10 Good

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Miles

Liked: Staff & service
Good place for location, staff were helpful, room was reasonable, breakfast was average.
Stayed 1 night in Jul 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Was great location, staff were very friendly. Didn't have a good view (looked at a pipe and another building). Constant noise of aircon at night even though mine wasn't on and the fridge was loud, so bit hard to sleep. Had a good stay though.
Stayed 4 nights in Jul 2025

8/10 Good

thuy

Liked: Cleanliness, staff & service
Good central hotel for those interested in convenience. Great location in close, walking distance to everything. Staff at the hotel were friendly and helpful.
Stayed 4 nights in Jul 2025

8/10 Good

DINA

Liked: Cleanliness, staff & service
Location
Stayed 3 nights in Jul 2025

8/10 Good

Jacqueline

Stayed 2 nights in Jul 2025

2/10 Terrible

N

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never back again
Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

The stay at Ibis from the check in to check out was fantastic and all the staff were professional and friendly. I had a great stay and will recommend and come back to stay there again. Thank you
Stayed 2 nights in Jul 2025

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service
LOCATION. AMAZING. T
Stayed 3 nights in Jul 2025

8/10 Good

Naoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to access, friendly staff, comfortable
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

10/10 Excellent

louise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and amenities. Very convenient to CBD, central station and china town.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Stayed 1 night in Jul 2025

8/10 Good

Cindy Lou

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Narayan

Stayed 2 nights in Jun 2025

8/10 Good

Kenneth Sabino

Liked: Cleanliness, staff & service, room comfort
I can hear the next room occupants talking and singing until 330 am in the morning. Rooms have no soundproofing in my opinion.
Stayed 2 nights in Jun 2025

10/10 Excellent

Narayan

Stayed 2 nights in Jun 2025

4/10 Poor

Thomas

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No control temperature of room Controls by office
Stayed 3 nights in Jun 2025

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
Noisy! If you want a good night's sleep. Forget about this place. This is not the place for you! Walls are thin (you can hear every movement and creak in the neighbouring rooms) and the hotel is in the midst of the hustle, bustle, active vibe of surrounding pubs, restaurants, bars etc. Very worn (repairs and replacements required) Gosh did the room need some attention! The bathroom door handle struggled to turn, so very difficult to access and close the door. Especially when trying to do the right thing by the hotel and following their safety instructions by closing the door properly when showering to prevent the steam setting off whatever safety measure in place, or face and up to 10k fine! Shower door also could not close properly and closest to closed it could get was ajar, thus having water drip out of the shower. Lacking check-in service Albeit I turned up a bit past midnight. When I rocked up, there was no staff to be seen. Understandable, it's late, I'm not expecting a red carpet, maybe they're in the back and monitoring the security cameras, or maybe I need to ring a bell to get their attention? None of the above. No person in sight, no staff popping out to eagerly welcome me and ensure a smooth check in after standing there for a min or so. With no bell in sight, no info at reception, I was left to loudly ask if someone was around, to which immediately a man popped out. No apologies, no warm greeting, just scurrying to the reception to ask me how he could help.
Stayed 1 night in Jun 2025

10/10 Excellent

Bill

Stayed 2 nights in May 2025

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice location but you get what you pay for. Unfotunately it is not very sound proof. Kept up bothe nights due to road noise and espeically loud bass music on the Saturday night from a nearby bar, and yet i was up on one of the top floors!! Also they seem to lock the air con/heat control panels (unless it was just my room malfunctioning) but temprature was set and had to ask to get it changed . Even then it was still cold in the middle of the night due to low airflow. Unfortunately will not stay here again
Stayed 2 nights in Jun 2025