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Aparthotel

Mantra Parramatta

4.5 star property

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Photo gallery for Mantra Parramatta

Property amenity
Pool
Balcony
Daily buffet breakfast (AUD 32 per person)
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Dryer
  • Free WiFi
  • Air conditioning
  • Gym
  • Outdoor Space
$132
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
Cnr Parkes St And Valentine Av, Parramatta, NSW, 2150
  • Place, Westfield Parramatta Shopping Centre
    ‪3 min walk‬
  • Place, Parramatta Park
    ‪12 min walk‬
  • Place, CommBank Stadium
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪28 min drive‬

Room options

View all photos for One Bedroom Executive Spa Apartment

Bathroom | Shower, free toiletries, hair dryer, towels

One Bedroom Executive Spa Apartment

  • Sleeps 3

View all photos for One Bedroom Apartment

Bathroom | Shower, free toiletries, hair dryer, towels

One Bedroom Apartment

  • Sleeps 3

View all photos for Executive Apartment, 1 Bedroom (Spa)

Desk, blackout drapes, iron/ironing board, free WiFi

Executive Apartment, 1 Bedroom (Spa)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio (Spa)

Executive Studio (Spa) | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Studio (Spa)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Desk, blackout drapes, iron/ironing board, free WiFi

Studio

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Comfort Suite, 2 Double Beds

Comfort Suite, 2 Double Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Comfort Suite, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

Executive SPA Studio

  • Sleeps 3

View all photos for Studio

Bathroom | Shower, free toiletries, hair dryer, towels

Studio

  • Sleeps 2

View all photos for Comfort Suite

Bathroom | Shower, free toiletries, hair dryer, towels

Comfort Suite

  • Sleeps 3

View all photos for Executive Spa Room

Bathroom | Shower, free toiletries, hair dryer, towels

Executive Spa Room

  • Sleeps 3

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About this property

Mantra Parramatta

4.5-star aparthotel in Parramatta
Along with a fitness center, this smoke-free aparthotel has a business center and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services, and laundry facilities. Each apartment features a kitchenette with a refrigerator and a microwave, plus a dryer and a TV with cable channels. Free WiFi, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available once per stay.
Mantra Parramatta offers 231 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 2336 square feet (217 square meters) include conference space. This luxury aparthotel also offers a fitness center, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mantra Parramatta is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 32 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • 2,336 square feet of conference space
  • Business center
  • Desk
  • Desk chair
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (32 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Low-height counter and sink (32 inches high)
  • Raised toilet seat (32 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping available once per stay
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe at front desk

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Golfing nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 16 floors
  • 2 buildings
  • 231 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 per person
  • Covered self parking fee: AUD 25 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 2150

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mantra Apartment Parramatta
Mantra Parramatta
Parramatta Mantra
Mantra Hotel Parramatta
Mantra Parramatta Hotel Parramatta
Mantra Parramatta Apartment
Mantra Parramatta Aparthotel
Mantra Parramatta Parramatta
Mantra Parramatta Aparthotel Parramatta

Mantra Parramatta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 985 out of 2424 reviews
Rating 8 - Good. 911 out of 2424 reviews
Rating 6 - Okay. 311 out of 2424 reviews
Rating 4 - Poor. 133 out of 2424 reviews
Rating 2 - Terrible. 84 out of 2424 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shoaib, Auckland

Traveled with family
Liked: Cleanliness, property conditions & facilities
Loved our stay. Needs little refreshment of the property. AC didn’t work in my son’s room I told the reception but nothing happened.
Stayed 2 nights in Oct 2025

6/10 Okay

Olivia

Traveled with group
Liked: Cleanliness
Food was okay but upon arrival we got a call from the hotel tried to call the reception back. No one answered when we arrived. Someone was just out the back but no one answered the phone which was very frustrating. Pillows were okay but very stiff to sleep on.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gavin

Stayed 2 nights in Oct 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No room service available. No info regarding no room service.
Stayed 2 nights in Oct 2025

4/10 Poor

Edward

Disliked: Cleanliness, property conditions & facilities
Not a nice overnight stay hotel is very rundown dirty carpet dirty walls in hallways room not in good condition for the price that was paid definitely not worth it.
Stayed 1 night in Oct 2025

10/10 Excellent

Roger, Ashtonfield

Liked: Cleanliness, property conditions & facilities
Veryto close to rail station and easy access to Plympic Park for concerts
Stayed 1 night in Oct 2025

8/10 Good

Meredith

Liked: Cleanliness, room comfort
Air con wasn't great, channel.10 not working in bedroom. Panel on lift confusing, pool cold. Kitchen great had everything needed. Great view
Stayed 2 nights in Oct 2025

6/10 Okay

Michele

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was noisy and rooms small .. beds NOT suitable for older people .. small single beds and every time I turned over thought mattress would end up on floor .. staff were very helpful.. bar food menu needs updating to something other than burgers and fried food
Stayed 2 nights in Oct 2025

4/10 Poor

Lee-Anne

Traveled with family
Disliked: Property conditions & facilities
Unfortunately my shower was not working, the double charged me for my breakfast, they were understaffed and I had no fresh towels, cleans sheets and room wasn’t cleaned in 3 days. Have stayed here before many times but terrible experience this time around.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesse, Yarraville

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very close to Parramatta station & Westfield.
Stayed 2 nights in Oct 2025

4/10 Poor

Philip

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was old and dated. Unfortunately the air conditioner didn’t work so the room was extremely hot and the shower didn’t work properly. Raised this with reception but nothing improved until after asking again was given a fan on the last night.
Stayed 4 nights in Sep 2025

2/10 Terrible

Mary

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Never going there for the price we paid the fridge freezer had mould in it and it wasn't turn on as well I asked them to clean it but didn't come to clean it moving forward I will investigate with it
Stayed 1 night in Oct 2025

8/10 Good

john

Traveled with family
Liked: Cleanliness
Needs a apartment renovation NOW
Stayed 2 nights in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Janette

Liked: Cleanliness, room comfort
I had a wonderful stay this weekend. The Mantra Hotel at Parramatta, was very clean and well-maintained, with rooms that felt fresh and comfortable. The location is excellent—just a short walk to all the main shops and restaurants, which made everything very convenient. What really stood out was the fantastic customer service. The staff were welcoming, attentive, and always ready to help with a smile. Overall, a great experience and I would happily stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Joao Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Sep 2025

6/10 Okay

Genevieve

Traveled with family and small children
Location was convenient. Decor of rooms outdated and furniture from fantastic furniture. Lamps flickering, knobs on cooktop missing, tea/coffee provided but no milk, bathroom had a funny smell
Stayed 1 night in Sep 2025

8/10 Good

Rob

Business traveler, Traveled with partner
Liked: Amenities
If your room faces the train line it's a bit noisy
Stayed 1 night in Sep 2025

10/10 Excellent

Colleen

Liked: Cleanliness
Great location to catch the XPT to Strathfield, quick change of train to arrive in Parramatta. Haven't been to Parramatta in 40 years. Great changes, great dining options in Parramatta Square. Great stay.
Stayed 2 nights in Sep 2025

8/10 Good

Rodney

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
The service from staff was friendly and efficient. The room was clean and presented nicely. The Wifi was fast, and the hotel is located in a place that is easy to get to and also easy to get to where you need to be. However, some aspects of the property need work. The hallway leading to the room had carpets that looked like hangovers from the 1980s. The bathroom was a bit old, with a shower curtain over a bath. The bed was a bit too soft for my taste.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jawaad

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The advertising photos are not representative of the actual rooms. The most uncomfortable bed I’ve ever experienced. Curtains didn’t close properly, pillows were awful. Bed sheets were dirty. Sink did not drain, so it kept overflowing. Service is terrible, you call reception and nobody picks up. Rooms are very dirty and dusty.
Stayed 3 nights in Aug 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, property conditions & facilities
Older hotel badly in need of updates however room was very clean, bed comfortable, staff helpful and location great. I had issues with wi-fi throughout my stay but staff did try and help. Good value for money.
Stayed 3 nights in Aug 2025

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location, close to Parramatta train station and Westfield shopping centre. Friendly and helpful staff who let us check-in early and loaned us an umbrella on a very wet weekend. Although the building is not new, the room was clean and everything was in working order.
Stayed 2 nights in Aug 2025

8/10 Good

Mukesh

Business traveler
Liked: Cleanliness

Close to station easy access

Stayed 1 night in Aug 2025