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Crowne Plaza Sydney Burwood, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Sydney Burwood, an IHG Hotel

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby
Bar (on property)
Meeting facility
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Parking available
  • Pool
  • Breakfast available

Explore the area

Map
60 Burwood Rd, Burwood, NSW, 2134
  • Westfield Burwood
    4 min walk
  • Artisaint
    1 min walk
  • Sydney Burwood Station
    9 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    26 min drive

Room options

View all photos for Premium Room, 2 Double Beds, Park View

Room amenity

Premium Room, 2 Double Beds, Park View

  • 463 sq ft
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Park View

Room amenity

Standard Room, 1 King Bed, Park View

  • 291 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, City View

  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, City View

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room

  • 291 sq ft
  • Park view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Bathtub, City View

Room amenity

Premium Room, 1 King Bed, Bathtub, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room

  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Similar properties

Exterior

Comfort Inn & Suites Burwood

Parking included
Restaurant
Air conditioning
Breakfast available
3.9 out of 5, Good, (630)
The price is $90
per night
$99 total
includes taxes & fees
Jan 13 - Jan 14
Comfort Inn & Suites Burwood

About this property

Crowne Plaza Sydney Burwood, an IHG Hotel

4.5-star hotel in Burwood
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crowne Plaza Sydney Burwood, an IHG Hotel offers 90 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Crowne Plaza Sydney Burwood, an IHG Hotel provides a spa tub and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 2 meeting rooms. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza Sydney Burwood, an IHG Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Crowne Plaza Sydney Burwood, an IHG Hotel has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Filipino, French, Hindi, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • Street parking available
  • Self parking on site (AUD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 34 to 34 for adults and AUD 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Highchair
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay
  • Christmas Eve (24 December) Gala Dinner per adult: AUD 85.00
  • Christmas Eve (24 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: AUD 85.00
  • Christmas Day (25 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: AUD 85.00
  • New Year's Eve (31 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Day (1 January) Gala Dinner per adult: AUD 85.00
  • New Year's Day (1 January) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: AUD 85.00
  • Valentine's Day (14 February) Gala Dinner per child: AUD 70.00 (up to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34.00 to 34.00 for adults, and AUD 15.00 to 15.00 for children
  • Self parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Marsden Burwood
Marsden Hotel Burwood
Crowne Plaza Sydney Burwood
Crowne Plaza Sydney Burwood, an IHG Hotel Hotel
Crowne Plaza Sydney Burwood, an IHG Hotel Burwood
Crowne Plaza Sydney Burwood, an IHG Hotel Hotel Burwood

Crowne Plaza Sydney Burwood, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 180 out of 314 reviews" "
Rating 8 - Good. 78 out of 314 reviews" "
Rating 6 - Okay. 28 out of 314 reviews" "
Rating 4 - Poor. 15 out of 314 reviews" "
Rating 2 - Terrible. 13 out of 314 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Some of the reception staff are a bit vague. Didn’t provide me with the room I booked, cooked breakfast took a long time to come out. TV reception average, and screen definition really bad. Lights were too bright and poorly designed except bedside, Pool is heated but you aren’t told that.
Stayed 1 night in Sep 2024

10/10 Excellent

Clement Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to spend a day shopping and dining in Burwood and booked our stay at this property again as we enjoyed our stay last time. We were pleasantly surprised to receive a complimentary upgrade to our room and the room did not disappoint. Along with the larger room, there was also a large balcony. Unfortunately, we could not enjoy this trip due to the inclement weather. Our experience with checking in and out was excellent, both times with a lady called Worinka ( I hope I spelt the name right) , a great mix of friendliness and businesslike during our interactions.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff made you Felt welcome the moment you walked through the door friendly and polite informative they made you feel important. We received a free room upgrade, from street view to city view.
Stayed 3 nights in Sep 2024

8/10 Good

Isaac

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Room was lovely and clean. Kids loved the pool,selection of movies and park accross the street.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

neil

Liked: Staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Xin

Stayed 1 night in Sep 2024

10/10 Excellent

Eileen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice friendly and accommodating. Location was great. Room lovely. The dining options within the motel are fantastic and it was a short walk to the local Chinatown. Would definitely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for Family of Five. The boys enjoyed the pool, even though the weather wasn’t amazing and the parents enjoyed a terrific dinner at Onyx grill. The location was handy, close to shops and park which satisfied everyone.
Stayed 1 night in Sep 2024

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel
the best hotel ive ever stayed in
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Kieran

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Rosanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Crowne Plaza Burwood, and I can’t say enough about how fantastic the experience was. The staff truly went above and beyond to make our stay exceptional. From the warm welcome at check-in, our breakfast at this Onyx, to the attentive service throughout our visit, every team member was incredibly helpful, professional, and genuinely kind. It’s clear that they take great pride in ensuring guests feel comfortable and well taken care of. I truly hope they are well recognised for their efforts. You have a wonderful team! The hotel itself is clean, beautiful and well-maintained, but it's the wonderful staff that really made our stay special. We will definitely be returning.
Stayed 1 night in Aug 2024

8/10 Good

Liang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Rod

Business traveler
Liked: Cleanliness, staff & service, amenities
The property is well located in Burwood shopping district. Staff are accommodating but technology in the rooms was inoperable.
Stayed 2 nights in Aug 2024

4/10 Poor

SAHIR SUBHASH

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, shower (bathroom) were very small compared to photos. Felt like using bathroom in airplane. Also hotel charged extra surcharge when it was noted in booking about max charge. Overall poor experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Finn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE like the hotel and its facillities and we kep coming We do not, however like the somewhat dangerous bathroom, We are both hard at walking and keeping our balance, so the slippery bathroom floors are a hazard we do not like. It would greatly improve if a handrail were installed to stop a dangerous fall
Stayed 3 nights in Aug 2024

8/10 Good

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside was 2 phone calls at midnight then 2.30am which woke us saying Uber eats had arrived. We didn’t order as my Uber eats… otherwise loved it!!
Stayed 2 nights in Aug 2024

8/10 Good

Marcello

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a premium king room with bath There was no body soap over the bath and being a deep bath I feel there should be a small rail to assist in getting in and out - a small amenities shelf ie for shaver etc would also be convenient
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Stayed 1 night in Aug 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024