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Crowne Plaza Sydney Burwood by IHG

4.5 star property

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Photo gallery for Crowne Plaza Sydney Burwood by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Lobby
Restaurant
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Breakfast available

Explore the area

Map
60 Burwood Rd, Burwood, NSW, 2134
  • Westfield Burwood
    ‪3 min walk‬
  • Sydney Showground
    ‪7 min drive‬
  • Qudos Bank Arena
    ‪7 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Park View

Room amenity

Premium Room, 2 Double Beds, Park View

  • 463 sq ft
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Park View

Room amenity

Standard Room, 1 King Bed, Park View

  • 291 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Suite, 1 King Bed, City View

  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathroom, City View

Room amenity

Standard Room, 1 King Bed, Accessible Bathroom, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

  • 291 sq ft
  • Park view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Bathtub, City View

Room amenity

Premium Room, 1 King Bed, Bathtub, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Room

  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

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About this property

Crowne Plaza Sydney Burwood by IHG

4.5-star hotel in Burwood
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crowne Plaza Sydney Burwood by IHG offers 90 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Crowne Plaza Sydney Burwood by IHG provides a hot tub and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 2 meeting rooms. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza Sydney Burwood by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
Crowne Plaza Sydney Burwood by IHG has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Filipino, French, Hindi, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • Street parking available
  • Self parking on site (AUD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 34 to 34 for adults and AUD 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay
  • Christmas Eve (December 24) Gala Dinner per adult: AUD 85.00
  • Christmas Eve (December 24) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Christmas Day (December 25) Gala Dinner per adult: AUD 85.00
  • Christmas Day (December 25) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: AUD 85.00
  • New Year's Eve (December 31) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Day (January 1) Gala Dinner per adult: AUD 85.00
  • New Year's Day (January 1) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: AUD 85.00
  • Valentine's Day (February 14) Gala Dinner per child: AUD 70.00 (up to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34.00 to 34.00 for adults, and AUD 15.00 to 15.00 for children
  • Self parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Marsden Burwood
Marsden Hotel Burwood
Crowne Plaza Sydney Burwood
Crowne Plaza Sydney Burwood by IHG Hotel
Crowne Plaza Sydney Burwood an IHG Hotel
Crowne Plaza Sydney Burwood by IHG Burwood
Crowne Plaza Sydney Burwood by IHG Hotel Burwood

Crowne Plaza Sydney Burwood by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 211 out of 356 reviews
Rating 8 - Good. 81 out of 356 reviews
Rating 6 - Okay. 34 out of 356 reviews
Rating 4 - Poor. 17 out of 356 reviews
Rating 2 - Terrible. 13 out of 356 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Stayed 3 nights in Mar 2025

6/10 Okay

Frank

Business traveler
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jaid, Woy Woy

Traveled with partner
Staff were welcoming and friendly. Room was fresh and spacious.
Stayed 1 night in Mar 2025

10/10 Excellent

Brendan

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Feb 2025

4/10 Poor

john

Business traveler, Traveled with family
Staff were very good. Room condition: visible signs of wear. Breakfast buffet disappointing. Stale bread every day. Ran out of items such as bacon, fruit at 8:30am. Open until 10am. Food quality below average.
Stayed 7 nights in Feb 2025

6/10 Okay

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Convenient Location

Excellent location and proximity to Burwood Chinatown and train station. I had booked & paid for a park view room but was allocated a room without a view (looked out onto an aircon unit on a roof) which is a shame. Special mention to the cafe staff- I had ordered dinner late and arranged to pick up. When I returned to collect, the kitchen was running a bit behind and the kind staff member offered to run the food up, instead of me waiting, which I sincerely appreciated- the food was delicious!
Stayed 1 night in Feb 2025

10/10 Excellent

Jodi

Liked: Property conditions & facilities
Very clean and comfortable, friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Matthew

Business traveler
Disliked: Room comfort

Ok, would return

Staff friendly, interesting design, very bling-ey. Breakfast disappointing.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Location nice -- but some service issues

Location is pretty central in Burwood. Had multiple techincal issues: 1. Fridge stopped working (had to convince staff for replacement) 2. TV had errors before it worked 3. Room tablet device was not working The outside of entrance was dirty so I asked it to be vacuumed which was organised promptly
Stayed 2 nights in Jan 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the best customer service!
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Very Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one staff and no concierge to help us to take our luggages to our room. Apart from running under low staff with limited extra request available to the hotel, the available staff did what they could to help us to get extra pillow at night. Appreciate for her effort.
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Stayed 2 nights in Jan 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Only disappointment was rooftop spa was not working .
Stayed 1 night in Jan 2025

10/10 Excellent

Thuy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Amazing service and plenty of food, shopping and entertainment nearby. Thank you for a wonderful stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and went out of their way to provide a high level of service. The room was great. We would love to come back
Stayed 1 night in Nov 2024

10/10 Excellent

Tennille

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a pleasant stay at Crowne Plaza Burwood. We booked for 2 adults and 3 children, unfortunately arriving to our room we had to organise an extra bed. The shower wasn't the cleanest with brown hair through it still (we don't have long brown hair) Staff was amazing
Stayed 2 nights in Jan 2025

8/10 Good

Eun Hee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a swimming pool so the kids enjoyed it and also nice that there were many shopping malls, restaurants and parks near the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Khalil

Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean an all the staff where very polite
Stayed 1 night in Jan 2025

10/10 Excellent

Hiu

Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Stayed 6 nights in Dec 2024

8/10 Good

Yuefeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 3 nights in Dec 2024