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Mercantile Hotel The Rocks

Property class: 3

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Photo gallery for Mercantile Hotel The Rocks

Front of property - evening/night
Room
Bathroom
Room
Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
The current price is $156
includes taxes & fees
Oct 18 - Oct 19

Explore the area

View in a map
25 George Street, The Rocks, NSW, 2000
  • Place, Circular Quay
    ‪1 min walk‬
  • Place, The Rocks Markets
    ‪2 min walk‬
  • Place, Sydney Harbour Bridge
    ‪5 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

A neatly made bed with white linens, a folded towel, and a flat-screen TV mounted on the wall.

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

A neatly made bed with white linens, a folded towel, and a flat-screen TV mounted on the wall.

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A neatly made bed with white linens and a folded towel, a bedside table with a lamp, and sheer curtains on the windows.

Deluxe Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double or Twin Room

A hotel room with two beds, a wooden door, a small round table with water bottles, and a hanging light fixture.

Comfort Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Traditional Double Room

A bedroom with a bed, a fireplace, and a nightstand.

Traditional Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room

A hotel room with a bed, a wooden door, and a fireplace.

Traditional Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercantile Hotel The Rocks

3-star hotel in The Rocks
A restaurant, a bar/lounge, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, a hair salon, a TV in a common area, and a front-desk safe are onsite. Housekeeping is not available.
Mercantile Hotel The Rocks offers 14 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Sydney hotel also offers dry cleaning/laundry services, a hair salon, and a front-desk safe.

Mercantile Hotel The Rocks has designated areas for smoking.

The Mercantile Hotel - This bistro serves lunch and dinner. Open daily.
The Mercantile Hotel - This pub specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mercantile Hotel
  • The Mercantile Hotel

Things to do

  • TV in common areas

Conveniences

  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 1915
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Tuesday (noon - 7:00 PM) and Wednesday - Sunday (11:30 AM - 9:00 PM)
The check-in location differs from the property location; go to: [Bar]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Mercantile Hotel Rocks
Mercantile Hotel
Mercantile Rocks
Mercantile The Rocks The Rocks
Mercantile Hotel The Rocks Hotel
Mercantile Hotel The Rocks The Rocks
Mercantile Hotel The Rocks Hotel The Rocks

Mercantile Hotel The Rocks Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 347 out of 1005 reviews
Rating 8 - Good. 420 out of 1005 reviews
Rating 6 - Okay. 157 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus establishment we found to be a perfect place to stay over night before our cruise ship leaves. Staff food music rooms and the fellow who checked us in were 100% no complaints at all. Room was excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous food and accommodation in a unique and historic area!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and atmosphere!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. And, as always, great location.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Always enjoy our stay at the Merc. Great food, good staff, excellent music & fantastic location.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot great people
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from circular quay, friendly staff, nice meals
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I walked in I was made to feel welcome. I just went straight to the bar to see if I could check in & they had one of their staff come over to me. This gentleman took my bag for me & took me up in the lift to the check in area. Once I was checked in he showed me to my room & let me know a few things about the room. It was close to circular key so transport was easy to get. If you don’t mind walking, the city is about a 30mim walk. Having breakfast included in the price was also a huge bonus. My breakfast that I had was so yummy. Check out time being 11am was also a bonus as it meant I didn’t have to rush in the morning. Highly recommend & would stay there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great staff, so flexible, perfect location for everything.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Great stay ( as always) excellent location, food & staff.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Friendly staff and flexible check in
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and polite. Hotel was in a great area, so easy to get around.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great price and location for a stay if you are going on a cruise from Circular Quay. Rooms are older but clean, staff were lovely.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here. Staff were so friendly. And it was a great location
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Staff & service
Staff were friendly. Very convenient location.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for a great price

Brilliant place to stay, great area and awesome price. The location cannot be understated
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Service at bar excellent and beautiful food
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old fashioned place and room.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Love the location, the Harbour Bridge end of George St. An Irish pub, great food, the staff are terrific, the hotel's very old, being renovated bit by bit.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Convenient and close to harbour
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the area,the staff are bright and helpful
Stayed 3 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very central in the city, close to the harbour and very spacious
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to ferries, trains and restaurants/bars. Quiet affordable.
Stayed 2 nights in Jun 2023