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Mercure Sydney Parramatta

4.5 star property

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Photo gallery for Mercure Sydney Parramatta

Exterior
Front of property - evening/night
Exterior
Exterior
Sports facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
106 Hassall Street, Rosehill, NSW, 2142
  • Rosehill Gardens Racecourse
    ‪10 min walk‬
  • Qudos Bank Arena
    ‪6 min drive‬
  • Westmead Hospital
    ‪7 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, 2 Double Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed (Spa)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

  • 355.8 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Sydney Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (1002)
The price is $161
per night
$177 total
includes taxes & fees
May 19 - May 20
Novotel Sydney Parramatta

About this property

Mercure Sydney Parramatta

4.5-star hotel in Rosehill
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure Sydney Parramatta offers 165 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Mercure Sydney Parramatta provides an outdoor tennis court and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4.5-star property offers access to a business center and a meeting room. Event facilities measuring 1431 square feet (133 square meters) include conference space. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Mercure Sydney Parramatta is a smoke-free property.

Mercure Sydney Parramatta has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • M Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,431 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 17 065 560 885

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 342 out of 998 reviews
Rating 8 - Good. 349 out of 998 reviews
Rating 6 - Okay. 173 out of 998 reviews
Rating 4 - Poor. 91 out of 998 reviews
Rating 2 - Terrible. 43 out of 998 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so easy!
Stayed 2 nights in Jan 2025

6/10 Okay

Nicole

Traveled with family and small children
Disappointed restaurant and room service only during the week, so wasnt available. This wasnt clear. Communication wasnt easy, I sent numerous messages and tried to call and no response. example - I sent a message requesting portacot, no acknowledgement and I made other arrangements, then showed up with a portacot in the room - good thing was that I wasnt charged.
Stayed 1 night in Feb 2025

8/10 Good

Renae

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Double charged for accommodation
Stayed 1 night in Jan 2025

8/10 Good

Dianne

Liked: Staff & service
Disliked: Property conditions & facilities
This is a good location near the line rail to get around. But it is a bit outdated. There was pealing paint and missing wall paper. But bed comfy it was clean and staff friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent & very helpful.
Stayed 1 night in Jan 2025

6/10 Okay

Sharon

Traveled with family
Liked: Staff & service

Good for an overnight stay

On an overnight trip for a concert, I booked three rooms and one of them got ‘lost’ in the system. The check in staff member was so helpful and diligently worked away to find our missing booking with a smile and great sense of humor. The room was basic and the beds slide too easily resulting in one of the kids getting a massive bruise on his shin. The shower was great and toiletries freshly stocked and smelt nice. The pool was great for the kids in the morning and the staff around were all lovely.
Stayed 1 night in Jan 2025

6/10 Okay

Rodney

Liked: Cleanliness, staff & service
Staff need A game
Stayed 2 nights in Jan 2025

6/10 Okay

Kristen

Stayed 1 night in Jan 2025

2/10 Terrible

Bosco

Disliked: Property conditions & facilities
Property is aged
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First trip to Sydney and the Mercure was perfect for us
Stayed 3 nights in Jan 2025

2/10 Terrible

Bosco

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Urima

Friendly staff.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Ganga

Stayed 2 nights in Jan 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Khurram

Convenient location but lack of overall cleanliness and the property needs a full refurbishment
Stayed 3 nights in Jan 2025

8/10 Good

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot in the area. Hotel restaurant not open on weekends
Stayed 1 night in Jan 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassandra

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassandra

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Afrin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room did not meet the description of the list or photos, there were no table/chairs or couch in the room, and upon asking we were advised that they no longer provide that. Photos and listings should have been updated then. Dirty cups and utensils were not cleaned when room was serviced.
Stayed 5 nights in Dec 2024

2/10 Terrible

Sharan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was welcomed by someone who did not have a smile on their face, not welcoming at all and no motivation and showed he didn’t want to be there. Only way to the rooms was the lifts which took ages. Got to room which was spacious but the bathroom, although clean, was old and really needs and upgrade as does the rest of the hotel. Went for breakfast the next day, which had limited seating and limited eating options and even the options that were there tasted horrible, didn’t bother going the next day. Did not have enough staff and had to wait to ask for help from one of them and when I did get her attention finally and asked her for warm milk she flagged me off to say wait I’m busy, didn’t come back either and didn’t get what I want. When I checked out the next day, when to the front desk and the lady had food in her mouth while talking to me, most unprofessional! And she said ok nothing to pay and I had to tell her that I had parking and then she charged me for it. I booked the Mercure for the name but looking at the staff and service, so unprofessional and the condition of the hotel, I’ll think many many times before I book any Mercure again as photos can be dceeciving!
Stayed 2 nights in Jan 2025

4/10 Poor

Judith

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of things were needed that had to be supplied by our own
Stayed 4 nights in Jan 2025