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Mercure Sydney Rouse Hill

4.0 star property

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Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, soundproofing
Exterior
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
$140
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Commercial Road & Windsor Road, Rouse Hill, NSW, 2155
  • Place, Rouse Hill Village Centre
    ‪9 min walk‬
  • Place, Rouse Hill Regional Park
    ‪12 min walk‬
  • Place, Rouse Hill House & Farm
    ‪2 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Deluxe Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sydney Rouse Hill

4-star hotel in Rouse Hill
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and concierge services are onsite. Housekeeping is available on request.
Mercure Sydney Rouse Hill offers 78 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Sydney Rouse Hill features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours). Complimentary self parking is available on site.

Mercure Sydney Rouse Hill is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Mercure Sydney Rouse Hill has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 29 for adults and AUD 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 29 for adults and AUD 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Sydney Rouse Hill Hotel
Mercure Sydney Rouse Hill Rouse Hill
Mercure Sydney Rouse Hill Hotel Rouse Hill

Reviews

Mercure Sydney Rouse Hill Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 278 out of 421 reviews
Rating 8 - Good. 100 out of 421 reviews
Rating 6 - Okay. 23 out of 421 reviews
Rating 4 - Poor. 9 out of 421 reviews
Rating 2 - Terrible. 11 out of 421 reviews

Reviews

6/10 Okay

Geoff

Traveled with partner
Liked: Cleanliness, amenities
Very clean the staff were very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

ASG, Arndell Park

Stayed 1 night in Aug 2025

8/10 Good

Blake

Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to be back

A repeat guest.. always enjoy our stay at Mercure. aside from the convenient location the Hotel is so tastefully decorated. Rooms spacious and comfortable. Check in was simple and welcoming.
Stayed 1 night in Aug 2025

8/10 Good

Dallas

Liked: Cleanliness, staff & service, amenities
Wonderful staff, very clean and comfortable. Room service is available and it is located right next to a lovely pub with great food. I would recommend you stay here.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Esley

Stayed 3 nights in Jul 2025

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience at Mercure Rouse Hill. From the moment we arrived, the staff were warm, professional, and welcoming. The rooms were modern, spotlessly clean, and very comfortable. One of the highlights was the convenience of the location. It’s close to everything we needed, with shops, cafes, and restaurants nearby, and easy access to local attractions. The on-site facilities, including the pool and fitness centre, were also a great bonus. The adjoining restaurant was excellent with great food, relaxed atmosphere, and friendly service. Overall, Mercure Rouse Hill offers great value, comfort, and a stress-free stay. We wouldn’t hesitate to come back and highly recommend it to anyone visiting the area.
Stayed 6 nights in Jul 2025

10/10 Excellent

Gianni

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend the night, very clean and presentable, highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Teofilo Jr

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ll book again if I’m near the area
Stayed 2 nights in Jun 2025

10/10 Excellent

Lia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025

10/10 Excellent

BlueMoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely venue close to restaurants.

Staff very welcoming on arrival and lovely service to our two rooms being next to each other.
Entry
Twin bed room
Our own flowers in preparation for an event offsite.
Stayed 1 night in Jun 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always
Stayed 1 night in Jun 2025

10/10 Excellent

Jake

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay as always, very consistent
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Convenient
Stayed 1 night in May 2025

4/10 Poor

Christopher

Traveled with family
Disliked: Room comfort

Uncomfortable beds

Beds were lumpy and very uncomfortable meant virtually no sleep - need to update bedding asap
Stayed 2 nights in May 2025

8/10 Good

stephen

Stayed 1 night in May 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and many options for food and drinks!
Stayed 5 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Philip

Stayed 2 nights in May 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a light in the room and I couldn’t find the switch. It was difficult to sleep
Stayed 4 nights in May 2025

8/10 Good

Marie

Stayed 1 night in Apr 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, Clean, Friendly hidden surprise location

I needed somewhere to stay as I was driving a very long distance to attend a family funciton. My search criteria for accommodation includes, King Bed, Off street Parking, clean rooms and bathrooms, won't stay anywhere that has a shower curtain instead of glass screen. I always check reviews, and the reviews for Mercure Rouse Hill were very favourable. It is a little difficult to find but it is a true surprise in the very best way. Clean, modern and lots of eateries to choose from.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Stayed 1 night in Mar 2025