Mercure Sydney

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Sydney

Front of property
Indoor pool, open 6:30 AM to 10:00 PM, sun loungers
Indoor pool, open 6:30 AM to 10:00 PM, sun loungers
City view
Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Parking available

Explore the area

Map
818-820 George Street, Chippendale, NSW, 2008
  • University of Technology Sydney
    3 min walk
  • Platform 818
    1 min walk
  • Central Light Rail Station
    6 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    22 min drive

Room options

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed, City View

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, City View

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds, City View

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Privilege, Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds (Family)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Balcony Room, 1 Queen Bed, City View

  • 292 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Mercure Sydney

4.5-star hotel in Chippendale
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Sydney offers 517 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Mercure Sydney provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 9 meeting rooms. Event facilities measuring 18626 square feet (1730 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Mercure Sydney is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Platform 818 - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Eve's Bar - This bar serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Macedonian, Portuguese, Russian, Swahili, Thai, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 50 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eve's Bar
  • Platform 818

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 18,626 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium digital channels
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 per person
  • Fee for in-room wireless internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 10 per 24-hour period (rates may vary)
  • Self parking fee: AUD 50 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Sydney
Mercure Sydney
Sydney Mercure
Mercure Sydney Hotel Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel Chippendale

Mercure Sydney Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 478 out of 1006 reviews" "
Rating 8 - Good. 340 out of 1006 reviews" "
Rating 6 - Okay. 120 out of 1006 reviews" "
Rating 4 - Poor. 45 out of 1006 reviews" "
Rating 2 - Terrible. 23 out of 1006 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff Breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional and very helpful.Room was very spacious and has comfy bed.Perfect location , close to transport, restaurants.
Stayed 4 nights in Sep 2024

10/10 Excellent

christian joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catherine was a delight! When we checked on Sept 5th. She was very helpful and cordial.(that is tje service you need after almost 24 hours flight!)we had a trip delay for a day. She made us take our breakfast before taking the mich needed rest. We came back on the 24th Sept, and she was effficient as ever. We told her that he had to come back because of the great service. (This also includes, Che and Raymond) highly recommended. We will use this hotel again. It is clean and conveniently located to great food places and malls
Stayed 1 night in Sep 2024

10/10 Excellent

adrian

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

4/10 Poor

John

Traveled with partner
Most of my time at the Mercure Sydney was really good and comfortable, except asking if I could have a late check out of a couple of hours because of my flight time. One customer staff member said no way possible, because of hotel rules and bookings. He then checked on the computer and said that I can have a late check out of a couple of hours but I will need to pay an additional fee. He then asked another staff member about the late check out fee and they also confirmed I have no choice, and must pay the additional fee for a couple of hours late check out. Daily room cleaning was not possible unless specially requested at reception. Very disappointed guest.
Stayed 3 nights in Sep 2024

10/10 Excellent

Huyen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and shops. Onsite parking is available with discount rate for guest ($45/day) - unlimited access during the stay. Street is quite crowded thus not recommended for new driver. Room is good size, has bath and shower. Kids love the pool and breakfast.
Stayed 3 nights in Sep 2024

6/10 Okay

Emma

Traveled with family
Disliked: Staff & service
It took over an hour to check in. Way too long! Then charged an extra $100 for a security fee that I still haven’t got back. Not happy.
Stayed 1 night in Sep 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
While the hotel is in a very good location close to Central Station, Chinatown and Paddy's Market there are a few little things that could be easily fixed that brought the rating down. For example when it is clear that two people are occupying the room why is only one face washer supplied? (This seems to be a growing trend in other hotels) Housekeeping left dirty cups after servicing room and no bathmat to accompany the lone face washer
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosaura

Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Sep 2024

10/10 Excellent

lim

Liked: Cleanliness, staff & service, property conditions & facilities
Just right smack in the middle
Stayed 3 nights in Sep 2024

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great.
Stayed 1 night in Sep 2024

8/10 Good

Rodger

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Zharnaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, check in was easy and the staff were friendly. I had the buffet breakfast and it was tasty with a variety of options. The location was perfect with the mall just a 2 min walk away and plenty of food convenient stores on the same street. The bus stop is just about outside the hotel with the train station just a stone throw away too. Definitely perfect for a short trip in Sydney!
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

christian joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of their staff Richmond and Chel were very friendly. They took care of us during our stay. Accessible to places to eat and transportation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, the staff were friendly and helpful, the bed was comfortable, and the breakfast was yummy!
Stayed 3 nights in Sep 2024

8/10 Good

Portia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Dennis

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is a very convenient stay in a hotel that is a little dated, but overall well above average. The staff are excellent, and the food is enjoyable. The beds aren’t amazing, but by no means the worst I’ve ever slept in.
Stayed 2 nights in Sep 2024

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Noelene, South Morang

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024