Mercure Sydney

4.5 star property

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Photo gallery for Mercure Sydney

Front of property
Indoor pool, open 6:30 AM to 10:00 PM, sun loungers
Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk
Indoor pool, open 6:30 AM to 10:00 PM, sun loungers
City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
818-820 George Street, Chippendale, NSW, 2008
  • University of Technology Sydney
    ‪3 min walk‬
  • Capitol Theatre
    ‪8 min walk‬
  • International Convention Centre Sydney
    ‪14 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪20 min drive‬

Room options

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed, City View

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, City View

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds, City View

  • City view
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Privilege, Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds (Family)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Balcony Room, 1 Queen Bed, City View

  • City view
  • 292 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Mercure Sydney

4.5-star hotel in Chippendale
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Sydney offers 517 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Mercure Sydney provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 9 meeting rooms. Event facilities measuring 18626 square feet (1730 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Mercure Sydney is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Platform 818 - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Eve's Bar - This bar serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Macedonian, Portuguese, Russian, Swahili, Thai, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 50 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eve's Bar
  • Platform 818

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 18,626 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium digital channels
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 per person
  • Fee for in-room wireless internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 10 per 24-hour period (rates may vary)
  • Self parking fee: AUD 50 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Sydney
Mercure Sydney
Sydney Mercure
Mercure Sydney Hotel Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel Chippendale

Mercure Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1115 reviews
Rating 8 - Good. 387 out of 1115 reviews
Rating 6 - Okay. 124 out of 1115 reviews
Rating 4 - Poor. 50 out of 1115 reviews
Rating 2 - Terrible. 26 out of 1115 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Narinder

Liked: Property conditions & facilities
Location
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the Central Station and all of the wonderful restaurants near Chinatown. Very convenient to the Woolworths for groceries and liquor. The King room was spacious, extremely clean and comfortable. Will stay again!
Stayed 1 night in Jan 2025

8/10 Good

Tony

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
After a little issue with our room the staff made our stay thoroughly enjoyable
Stayed 3 nights in Dec 2024

10/10 Excellent

Tavonne, North Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really did like the place, I just feel the exterior pillows need to be cleaned. Not the white sheeted ones the actually throw pillows. They have a slight unpleasant smell. And one of the house keepers isn’t good with detail. The lady with the glasses just wants to get in and get out. She scanned the code on my door with out cleaning it even tho I didn’t leave in time so when I asked for my bed to be made later they had my room listed as clean. So it never got done. The next day I asked her for extra face towels when she cleans my room and she never did it and the bathroom floor still had the leaves we brought in from the park from the day before on the floor. She clearly is in a rush.
Stayed 8 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful inside property very clean. Just outside property nothing to do with mercury at all but surroundings dirty
Stayed 3 nights in Dec 2024

8/10 Good

Terry

Liked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Barry

Stayed 1 night in Dec 2024

10/10 Excellent

Vipan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff..
Stayed 2 nights in Dec 2024

8/10 Good

THERESE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room in good location
A very convenient location with comfortable beds and a room in good condition. The only downside was the noise in room from various pumps and big air conditioning systems turning on and off . The front reception staff were helpful with check in.
Stayed 2 nights in Dec 2024

8/10 Good

Helarisi

Liked: Staff & service
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tavonne, North Hills

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to public transport and within walking distance of all of Sydney’s key landmarks. Friendly, helpful staff and great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Shell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to central. Kids loved the pool
Stayed 1 night in Dec 2024

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went to plan. Comfortable, got a good price and had a great sleep. The bigger breakfast was amazing too!
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and check in and out process was super fast and convenient.
Stayed 1 night in Dec 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Just all around a great place!!! 👍👍👍
Stayed 3 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for central station, blockout curtains are great for a sleepin. Rooms have all you need and a little more space than you might expect
Stayed 2 nights in Nov 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The staff at the hotel were really friendly and helpful. The hotel location is perfect for exploring Sydney and the surrounding areas. Great food and drinks in a comfortable and relaxing environment.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it had a pool,
Stayed 5 nights in Nov 2024

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room & so close to transport.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good electricals
Usually, I travel with a small powerboard. I did not need it at this hotel as there were plenty of power points in sensible places, and there were usb ports near the beds for the charging of phones. The beside lights were bright enough to read by easily and could be directed so that one person could read while the other slept. Water did escape from the shower (no door on shower).
Stayed 3 nights in Oct 2024