Metro Hotel Marlow Sydney Central

4.0 star property

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Photo gallery for Metro Hotel Marlow Sydney Central

Exterior
Reception
Point of interest
Front of property - evening/night
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
431-439 Pitt Street, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪12 min walk‬
  • Sydney Opera House
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

NEW YEARS EVE - Superior Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Double Room

  • 248 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

NEW YEARS EVE- Deluxe Twin Room with 2 Single Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room with 2 Single Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

NEW YEARS EVE- Deluxe Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room, 3 Twin Beds

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Twin Room with 2 Single Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

Superior Queen Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

NEW YEARS EVE - Superior Twin Room with 2 Single Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Junior Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Metro Hotel Marlow Sydney Central

4-star hotel in Haymarket
Along with an outdoor pool, this smoke-free hotel has conference space and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Metro Hotel Marlow Sydney Central offers 220 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Metro Hotel Marlow Sydney Central features an outdoor pool, a terrace, and a vending machine. Event facilities measuring 2045 square feet (190 square meters) include conference space. Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Metro Hotel Marlow Sydney Central is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Indonesian, Italian, Japanese, Khmer, Portuguese, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (AUD 5 per hour)

Parking and transportation

  • Offsite parking available (AUD 40 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 for adults and AUD 12.50 for children

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 12.50 for children
  • Fee for wired internet in public areas: AUD 5.00 per hour (rates may vary)
  • Airport shuttle fee per child: AUD 10.00 (one way), (up to 12 years old)
  • Nearby parking fee: AUD 40 per night (492 ft away)
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Metro Sydney Central
Hotel Sydney Central
Metro Hotel Sydney Central
Metro Sydney Central
Metro Sydney Central Hotel
Sydney Central Hotel
Sydney Central Metro Hotel
Metro Hotel Marlow Sydney Central
Metro Hotel Marlow Central
Metro Marlow Sydney Central
Metro Marlow Central

Metro Hotel Marlow Sydney Central Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 331 out of 1012 reviews
Rating 8 - Good. 354 out of 1012 reviews
Rating 6 - Okay. 201 out of 1012 reviews
Rating 4 - Poor. 86 out of 1012 reviews
Rating 2 - Terrible. 40 out of 1012 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service
The room and bathroom was outdated and 2 big single beds on a small surface made difficult to move. The beds were not done properly despite having the room cleaned everyday. The breakfast buffet was ok-ish. I would not recommend it if you expect a 4 stars hotel, as it was advertised at the time we booked the hotel.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located comfortable hotel
Centrally located near Train station and Light Rail and Restaurants. Comfortable room with good range of toiletries. Breakfast was not included but good value at $25. Would recommend and stay again
Stayed 3 nights in Dec 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to trains
Stayed 1 night in Dec 2024

8/10 Good

Sara

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Wifi in our room was difficult possibly due to location of room
Stayed 4 nights in Oct 2024

4/10 Poor

karleigh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Holly

Liked: Cleanliness, staff & service
I stayed at the Metro Marlow 3 different times over the past month, in a different room each time. I like the convenience of this hotel — easy, quick walk to the train station and trams (making it super easy to get to the airport, harbours, etc.), and walking distance to some very good restaurants in Surry Hills (I recommend Pellegrino 2000, Gilda’s, and Les Copains). And I found the rooms large, clean, and fairly comfortable. And I like it that there’s a small, rooftop pool. But, the WiFi was a problem: the first time I stayed, no problem at all; the second time, the WiFi was slow and a bit glitchy (trying to stream a show, it kept stopping to load); and the third time, the WiFi didn’t work in the room at all. I had to go out into the hallway to get a signal. I complained to the staff, but they said if I got a signal in the hallway, it normally “holds” when you go back in the room. This wasn’t true, at least not in my room. Their own TV system kept changing servers to Dye and Durham, a business nearby, and asking me to login. I had to turn the TV off and back on to get it to reconnect with the hotel’s own server. Anyway, if you need good, reliable WiFi this may not be the place for you, or insist on a room change if the WiFi in your room doesn’t work. Other than that, this is a reasonably priced, friendly, and very convenient hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Anne

Traveled with group
Liked: Staff & service
It was ok , but just that, a small luxury twin room.. Poor internet reception , we had to use the lobby to get a signal.The staff were very helpful and polite.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a quick stay close to railway and theatre as well as shopping and restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location - fantastic. Easy walking distance to Darling Harbour, the city, Hyde Park, 2 stations, World Square. Directly opposite the Capitol Theatre. I felt very safe walking around the area. Hotel - nice clean spacious room, Helpful staff. Great facilities including optional buffet breakfast which was excellent. The only possible downside was the noise drifting up from Pitt Street in the early evening from the young backpackers who congregated in the vicinity. But it didn’t bother us and it had quietened down when we went to bed. This was on the weekend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Miriam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Group of friends stayed 2 nights in 2 rooms. Beds need brakes as they moved a lot! And hid damage to carpet. Hotel a little old, and needs work, but is in ideal location and very reasonable
Stayed 2 nights in Nov 2024

6/10 Okay

Ken

Traveled with partner
Disliked: Amenities
Window faced wall of other property.Therefore no view.Should be cheaper for these roms with no view
Stayed 1 night in Nov 2024

4/10 Poor

Simone

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not very clean - old tooth paste on ties, clothing labels on floor from previous people stay and mould on the shower curtain
Stayed 2 nights in Nov 2024

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was too small like a cave and there was no where to sit except on the bed to watch TV
Stayed 5 nights in Nov 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacqueline

Stayed 5 nights in Nov 2024

8/10 Good

Leanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun for kids
The pool was great entertainment for my kids
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my short stay , if I come back in Sydney I’d definitely be coming back to stay .
Stayed 3 nights in Nov 2024

6/10 Okay

Rolando

Liked: Staff & service, room comfort
Fantastic!
Pleasant stay, conveniently located as it’s close to everything (central station, light rail, George St., supermarket, food and restaurants etc) If you’re a church goer, St Peter Julian Catholic Church is just 5minutes walk away! They provided a portable wifi device which is so convenient if you’re from overseas! House-keeping is excellent, but hotel management should consider upgrading the carpets, though. Overall experience is very good
Stayed 1 night in Nov 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great except for the bed. We had twin beds that kept sliding around on the box springs
Stayed 4 nights in Nov 2024

6/10 Okay

marina

Disliked: Amenities, property conditions & facilities
The deluxe room I’ve stayed in a few times the bathroom needs renovating the bathtub/shower combo is awful shower curtain is filthy & the shower head pressure terrible
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but DO NOT USE TAXIS
Great hotel with convenient location. DO NOT USE TAXI's to or from the airport as they will rip you off!! Uber will cost around $30 in non-peak times where as a taxi tried to sting me $85 for a ridiculous unnecessary detour, another tired to sting my colleague $70 and when talking to reception they said a taxi was trying to charge the fair per person for some tourists who didn't know better. Other than that the hotel is great!
Stayed 3 nights in Nov 2024

4/10 Poor

Melinda

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Really not the best room, very old sofa bed, missing springs around the edges, sat on it and nearly fell through. Hair in the bath. Curtains old and turning black. And what looked like drink splash marks on the walls. 4 people but only 3 glasses, 3 cups and 2 spoons.
Stayed 1 night in Nov 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024