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Sydney Central Hotel managed by The Ascott Limited

4.0 star property

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Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Reception
Superior Twin Room | Minibar, in-room safe, desk, laptop workspace
Daily full breakfast (AUD 36 per person)
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym
$120
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Place, World Square Shopping Centre
    ‪5 min walk‬
  • Place, International Convention Centre Sydney
    ‪7 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

9.0 out of 10
Wonderful
(13 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(42 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.6 out of 10
Excellent
(30 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, laptop workspace

Executive Room

  • Sleeps 2
  • 1 King Bed

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About this property

Sydney Central Hotel managed by The Ascott Limited

4-star hotel in Haymarket
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sydney Central Hotel managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sydney Central Hotel managed by The Ascott Limited features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center and 12 meeting rooms. Event facilities measuring 2960 square feet (275 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Sydney Central Hotel managed by The Ascott Limited has designated areas for smoking.

Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Thomas St Kitchen and Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 45 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 36 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 90 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 36 for adults and AUD 19 for children
  • Self parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 90 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1008 reviews
Rating 8 - Good. 316 out of 1008 reviews
Rating 6 - Okay. 96 out of 1008 reviews
Rating 4 - Poor. 29 out of 1008 reviews
Rating 2 - Terrible. 9 out of 1008 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rachael

Liked: Staff & service
Very central to darling harbour, train and tram
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Gihan

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Belinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Bathroom dated. Didn’t like shower being over the bathtub. It would be nice to know when you’re booking whether it’s a standalone shower or above bathtub.
Stayed 1 night in Sep 2025

6/10 Okay

Deniz

Business traveler
Liked: Cleanliness, staff & service, amenities
The executive room was comfortable overall, though it could benefit from some updates. The bathroom felt quite small compared to the rest of the space, which made getting in and out of the bathtub a bit tricky. A refurbishment or layout adjustment could really improve the experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gavin, Seddon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central and staff very responsive
Stayed 1 night in Sep 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Sydney Central Hotel and overall had a very good experience but with one noticeable downside that left me a bit disappointed. First, the positives: the location is absolutely fantastic. It’s right in a convenient spot that makes it easy to get around the city and I really appreciated how close everything was. The room itself was clean, tidy, and very comfortable. My favourite thing about the stay by far was the bed – it was absolutely massive and incredibly comfortable. After a long day of walking around and exploring Sydney, it was exactly what I wanted to come back to. Honestly, one of the best hotel beds I’ve slept in. However, what really let the experience down for me was the TV. At the end of the day, I was so ready to curl up in that amazing bed and watch a movie but the TV was extremely basic. It wasn’t a smart TV, so I couldn’t log into any streaming services and the only channels available were the bare minimum. There wasn’t even a movie channel. In this day and age, I think it’s a pretty reasonable expectation for hotels, especially ones at this price point, to at least have smart TVs or provide a few decent entertainment options. To give some context, the night before I stayed at a much more basic budget hotel in Melbourne that cost less, and even they had a proper smart TV. So it was quite frustrating to feel like I had “downgraded” in that sense while paying more. Other than this a great hotel and staff. The other facilities were great too!
Stayed 3 nights in Sep 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Peng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and Beyond!

My stay was incredible! I had one super small question regarding my reservation detail and they helped me so quickly. Not only that, but when I got back to my room at the end of the day there was a fresh cheese and fruit plate and a hand written note- completely above and beyond and truly appreciated!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Milos

Stayed 2 nights in Sep 2025

10/10 Excellent

Yuki

Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent location and very comfortable and clean hotel
Stayed 13 nights in Sep 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would be great if the TV has at least youtube or casting app so we can watch our preferred programs adhoc.
Stayed 5 nights in Aug 2025

10/10 Excellent

daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Samuel, Easton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value- cheap but good quality rooms in a great part of town. Highly recommend for a budget experience
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place, great size room with friendly greeting on arrival and great breakfast selection included with my stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Staff & service, property conditions & facilities
I liked how the hotel was in walking distance to transportation and Darling Harbor.
Stayed 3 nights in Aug 2025

6/10 Okay

Najwa, Padstow

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Emanuele

Stayed 8 nights in Jul 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, bed & easy transport access. Lovely staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025