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Sydney Central Hotel managed by The Ascott Limited

4.0 star property

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Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Superior Twin Room | Minibar, in-room safe, desk, laptop workspace
Reception
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Room service
  • Gym

Explore the area

Map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪7 min walk‬
  • International Convention Centre Sydney
    ‪11 min walk‬
  • Sydney Town Hall
    ‪14 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, laptop workspace

Executive Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Mercure Sydney

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1026)
The price is $129
per night
$142 total
includes taxes & fees
Mar 24 - Mar 25
Mercure Sydney

About this property

Sydney Central Hotel managed by The Ascott Limited

4-star hotel in Haymarket
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sydney Central Hotel managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sydney Central Hotel managed by The Ascott Limited features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center and 12 meeting rooms. Event facilities measuring 2960 square feet (275 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Sydney Central Hotel managed by The Ascott Limited has designated areas for smoking.

Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Thomas St Kitchen and Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 45 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 36 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 36 for adults and AUD 19 for children
  • Self parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1007 reviews
Rating 8 - Good. 330 out of 1007 reviews
Rating 6 - Okay. 83 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 11 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

PATRICK, SAN FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of hotel staff are polite. I requested for late check out and offered. Hotel surroundings are very good. Foods,bus station etc...will stay again if I go back to Sydney next time.
Stayed 1 night in Dec 2024

8/10 Good

Sunil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 3 nights in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location of the Hotel was perfect for our short stay in Sydney. Short walks to so many attractions. The pool was a welcome spot during very humid weather.
Stayed 2 nights in Dec 2024

10/10 Excellent

dongwon

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property a bit tired & in need of renovation but good for the price. Included b'fast. Staff helpful but very busy. Good size room.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Geoffrey, Wanganui

Stayed 2 nights in Nov 2024

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
1 night stay
Great size room with 2queen beds , very comfortable with great pillows .very quiet and handy location . Cocktails at bar were bit ordinary , and never before have I seen a cocktail served in a schooner glass . My sisters Mojito was .
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Stayed 4 nights in Oct 2024

10/10 Excellent

Maya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice for our 5 night stay
The Hotel was well positioned and the staff were friendly and helpful.
Stayed 5 nights in Nov 2024

8/10 Good

Kenneth, delta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient, 5 mins walk to the light rail station, 20 mins wall to the circular quay, 15 mins to major train station where you can access all kind of transportation to all major tourist spots. The price is very reasonable as it is not right in the centre but it is definitely close enough. Eateries are everywhere. The property itself is ok but bravo to the young management team who is able to make prompt decision to rectify couple issues before they escalated to more stressful condition. Extra thanks to the shift managers Jordan and Catherine who have right balances between customer services and corporate perspective
Stayed 5 nights in Nov 2024

10/10 Excellent

Abigail

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed for the price we paid! 1 star to the hotel staff who were lovely to deal with and very helpful, even showing us the bus routes. 1 star for the check-in experience and upgraded room. 1 star for the cleanliness and facilities in the entire establishment. 1 star for the breakfast which at $20 a head was a bargain! 1 star for the location and ease of commute from Central Station. Very impressed with this hotel and its staff. I had emailed prior to our arrival to see if we could check-in earlier and received a very polite email back to say it may not be possible depending on room availability, which I completely appreciate. However when we got there around 11am the staff were very accommodating and booked us into a room immediately. Not only that, but we were upgraded to the top floor! The rooms were exceptionally clean and the bed was actually comfy! I was also impressed that shortly after going into our room the phone rang and it was reception asking if everything was okay - which it was. We felt very VIP staying here. 11/10 would stay here again :)
Stayed 1 night in Nov 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Stay
This hotel is in a great location within walking distance of public transport and some city locations. The staff were friendly and helpful. The onsite eating and bar were very handy and reasonably priced. The room was comfortable, spacious and clean. The air conditioning was a bit hard to regulate, it was either too cold or too warm. It was a ducted system and may be on the oldish side? The room had all the usual amenities that you would require, and we enjoyed our stay. Definitely would stay again and would recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great place only a few minutes away from the Central Train Station. Surrounded by Thai restaurants. Staff was friendly. Bigger than I expected.
Stayed 3 nights in Oct 2024

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for public transport and food choices galore
Stayed 4 nights in Nov 2024

10/10 Excellent

Sherilee

Liked: Cleanliness, staff & service, property conditions & facilities
ggjkk
Stayed 2 nights in Jun 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very nice hotel
Stayed 1 night in Nov 2024

8/10 Good

Janet

Stayed 2 nights in Nov 2024

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location , location, location
Great location .. close to Chinatown and the main avenue of Sydney. Also walking distance from the train station if you are planning to visit other places.
Stayed 4 nights in Nov 2024

8/10 Good

Bianca

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Comfortable stay and great service from friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed our stay at Sydney Central Hotel. Staff were friendly and very helpful especially very understanding when it comes to $50 dining and drinks credit. Restaurant on site was decent. Location is good, many dining options close by and very close to Central station. Room was spacious and simple. I would stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Jalinna

Disliked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Can

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024