Novotel Sydney Darling Square

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Sydney Darling Square

Daily buffet breakfast (AUD 38 per person)
Reception
Exterior
Restaurant
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
17 Little Pier Street, Darling Harbour, Sydney, NSW, 2000
  • World Square Shopping Centre
    4 min walk
  • International Convention Centre Sydney
    6 min walk
  • Capitol Theatre
    7 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    17 min drive

Room options

Executive Room, 1 King Bed, Garden View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Sydney Darling Square

4.5-star hotel in Sydney Central Business District
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Novotel Sydney Darling Square offers 230 air-conditioned accommodations with minibars and safes. A pillow menu is available. 37-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Sydney Darling Square features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 4144 square feet (385 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in November 2017.

Novotel Sydney Darling Square is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Pumphouse - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German, Hindi, Indonesian, Italian, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (AUD 35 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 38 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pumphouse

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (4,144 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Nearby parking fee: AUD 35 per day(2133 ft away; open 24 hours)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Darling Harbour Novotel Rockford
Darling Harbour Rockford
Darling Harbour Rockford Novotel
Novotel Darling Harbour Rockford
Novotel Rockford
Novotel Sydney Darling Square Hotel
Novotel Rockford Hotel
Novotel Rockford Hotel Darling Harbour
Rockford Darling Harbour Novotel
Rockford Novotel
Novotel Sydney Rockford Darling Harbour Hotel
Novotel Darling Square Hotel
Novotel Rockford Darling Harbour Hotel Sydney
Novotel Darling Square
Novotel Sydney
Sydney Novotel
Novotel Sydney Rockford Darling Harbour
Novotel Sydney Darling Square (formerly Novotel Rockford)
Novotel Rockford Darling Harbour
Novotel Sydney Darling Square Hotel
Novotel Sydney Darling Square Sydney
Novotel Sydney Darling Square Hotel Sydney

Novotel Sydney Darling Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 999 reviews" "
Rating 8 - Good. 328 out of 999 reviews" "
Rating 6 - Okay. 72 out of 999 reviews" "
Rating 4 - Poor. 27 out of 999 reviews" "
Rating 2 - Terrible. 15 out of 999 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, location and staff were great. Only issue was a rattle through the air-conditioning vent in my room.
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Amy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position - lovely clean hotel - everything you need. Perfect walking distance to everything. Highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel great location and very friendly and obliging staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Theresa

Stayed 3 nights in Aug 2024

8/10 Good

Julie, West Hindmarsh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Damien

Stayed 5 nights in Jul 2024

8/10 Good

Fiona Ah Fong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to eateries. Good location. Do not like the bed cover (blankets). Its like a small doona swimming in a big cover. Hard to tidy the bed and messy cover.
Stayed 3 nights in Jul 2024

6/10 Okay

Craig

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great location for Darling Harbour but noisy at night …
Stayed 2 nights in Jul 2024

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness
Air freshener in the foyer was overpowering
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Over priced
The hotel has different kinds of rooms and there seems to be no difference in price but it made the difference between my daughter’s room having a water bottle and hot tea and mine not. The bed was uncomfortable and there was no where to put your clothes if you wanted to unpack except 4 hangers in the closet. You’re paying for the location and that’s about it. The breakfast at the hotel was $38/ person and though it’s a buffet, that seems a bit much.
Stayed 9 nights in Jul 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely everything about Novotel creates a wonderful, memorable family holiday experience that meets needs for every individual of the family.
Stayed 1 night in Jul 2024

10/10 Excellent

Kayole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean, and the hotel is in a great location near the ICC and tons of dining options.
Stayed 2 nights in Jul 2024

10/10 Excellent

Xuanqing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa Sue Le, Salisbury heights

Stayed 2 nights in Jul 2024

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, but stylish and functional
Hotel is in a top location, so close to many restaurants. Rooms are small, but beautifully designed and furnished. We had what they call an executive suite overlooking the Chinese Gardens, but it’s not really a suite, it’s a small room. Has everything you need for a short stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 4 nights in Jun 2024

8/10 Good

Darrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean. Staff were nice. Nothing special about the breakfast. Good location.
Stayed 1 night in Jun 2024

10/10 Excellent

Jirush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Darling Square & Harbour
Stayed 1 night in Jun 2024

10/10 Excellent

Caroline

Stayed 3 nights in Jun 2024

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
L
Stayed 1 night in Jun 2024

10/10 Excellent

Wai Hong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Patrick

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Jacqueline Mary

Central area
Stayed 3 nights in Jun 2024

10/10 Excellent

Mr Lawrence, Seattle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!
Stayed 1 night in Jun 2024