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Novotel Sydney International Airport Hotel

4.0 star property

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Photo gallery for Novotel Sydney International Airport Hotel

Exterior
Breakfast, lunch, dinner served; Regional cuisine
Interior
Lake
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
22 Levey Street, Wolli Creek, NSW, 2205
  • Kogarah Golf Course
    ‪5 min walk‬
  • Meriton Retail Precinct Mascot Central
    ‪5 min drive‬
  • Enmore Theatre
    ‪7 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • 344 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

  • 560 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Rydges Sydney Airport Hotel

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (2595)
The price is $191
per night
$210 total
includes taxes & fees
Mar 4 - Mar 5
Rydges Sydney Airport Hotel

About this property

Novotel Sydney International Airport Hotel

Hotel in Wolli Creek
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Sydney International Airport Hotel offers 271 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and 11 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 9289 square feet (863 square meters) include a conference center. This business-friendly hotel also offers an outdoor pool, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle at scheduled times is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Novotel Sydney International Airport Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.
The Marke Kitchen & Bar - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Marke Bar - This lobby lounge specializes in Regional cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered self parking on site (AUD 30 per night)
  • Covered extended parking on site (AUD 30 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: AUD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Marke Bar
  • The Marke Kitchen & Bar

Things to do

  • Outdoor pool

Family friendly

  • Children's books
  • Children's games
  • Children's toys
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (9,289 square feet of space)

Outdoors

  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: AUD 120
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 per person
  • Fee for in-room wireless internet: AUD 10 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 12 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way), (up to 18 years old)
  • Covered self parking fee: AUD 30 per night
  • Covered extended parking fee: AUD 30 per night
  • Late check-out fee: AUD 120
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Sydney International Airport
Mercure Sydney International Airport
Mercure Hotel Sydney Airport
Mercure Sydney Airport Hotel Wolli Creek
Mercure Wolli Creek
Mercure Sydney International Airport Hotel Wolli Creek
Mercure Sydney International Airport Hotel
Novotel Sydney Airport
Novotel Sydney International Airport Hotel Hotel
Novotel Sydney International Airport Hotel Wolli Creek
Novotel Sydney International Airport Hotel Hotel Wolli Creek
Novotel Sydney International Airport formerly Mercure Hotel
Novotel Sydney International Airport formerly Mercure
Novotel Sydney International Airport (formerly Mercure) Hotel
Mercure Sydney International Airport
Novotel Sydney Mercure

Novotel Sydney International Airport Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 513 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy. I was early for check-in but the staff did their best to make the room available as soon as possible. Very friendly, and the room was quiet and safe - excellent black-out curtains. I would discourage dining at their bar, though. I got the confit pork belly, which was tough and the accompaniments unpleasant; and the lava cake, which was sweet with good texture but no depth of flavour.
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovley hotel
My check in was fast and friendly with the information I needed.
Stayed 1 night in Nov 2024

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff member on duty did not want to print me a receipt why? He could not understand me The food we ordered from the bar was cold and the worst hotel food I have ever eaten The toilet wouldn’t flush The shower was cold The fridge rattled all night And I paid 317 for absolute nothing I have stayed all around Australia and the world worst Hotel experience ever
Stayed 1 night in Nov 2024

10/10 Excellent

Mathew

Stayed 2 nights in Oct 2024

6/10 Okay

Jemma

Liked: Cleanliness, staff & service
Convenient if staying at the airport. Good block out curtains. Over priced for what it was, very basic facilities, outdated and noisy- I could hear doors opening and closing most of the night.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start !
In transit overnight stay, perfect location for the beginning of our overseas trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

jennifer

Liked: Staff & service, property conditions & facilities
Very clean and tidy rooms and dining
Stayed 1 night in Nov 2024

2/10 Terrible

matthew

Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
n
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Mark, Bluewater

Traveled with partner
We enjoyed our stay. Staff let us check 1 hour earlier as we had landed that morning from abroad and needed to sleep.
Stayed 1 night in Nov 2024

4/10 Poor

Jon

Traveled with family and small children
The facilities overall are in good condition and staff were friendly and competent. I would recommend d it apart from two quite rough edges. There was someone else’s dirty clothes in our closet and someone else’s water bottle in the fridge. Management has made the absurd decision to require a key for only the male washroom in the lobby. Good luck to dads if your kid has an urgent need for the toilet while you are waiting for your airport shuttle, you’ll have to get in line at reception. The disability washroom in the lobby also requires a key to access, unfortunate for those that require it, but acceptable to management apparently.

8/10 Good

Puspa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for family
Stayed 1 night in Nov 2024

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite a late arrival on our flight and an influx of guests from a cancelled flight, we were checked in quickly and easily. The team on the desk were cheerful and helpful even at almost midnight. Luckily we were still in time to get something to eat at the bar as well. A welcome ‘real meal’ after almost 30hours of travel.
Stayed 1 night in Oct 2024

10/10 Excellent

Masumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Loved the cleanliness and service. Would recommend to anyone.
Stayed 3 nights in Oct 2024

8/10 Good

Katherine

Well located. Shuttles worked well for us. Staff helpful. Restaurant pricey for quality of food.
Stayed 1 night in Oct 2024

4/10 Poor

Momtina

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service cannot fault it. Great service We ordered lunch 2 x club sandwhiches came out cold after waiting for 40min Then ordered pizza rm service stone cold My review would had been 4 stars not happy
Stayed 1 night in Nov 2024

6/10 Okay

Fareen

Traveled with partner
Liked: Cleanliness, staff & service
Average bathroom
Stayed 1 night in Oct 2024

8/10 Good

kathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It worked
Housekeeping in the room next door at 10pm was Not great. Hallways dirty. But the room and lobby are nice and the location for the airport is great.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Liked: Property conditions & facilities
Great for an overnight stay
Convenient stay near the International Terminal. Comfortable beds. Efficient staff. Rec the Rowing Club for dinner.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, friendly staff and yummy breakfast and dinner at the restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have an early flight I would highly recommend staying at the hotel clean and tidy very comfortable and close to the airport
Stayed 1 night in Oct 2024

4/10 Poor

Adele

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Long, slow check in with a very noisy function being held in an adjacent room which was open to the reception desk. Staff and guests were struggling to hear each other. We were allocated an incorrect room and we had to return to reception with our luggage and a printed copy of the booking documents!! We then had to wait for ages again before they allocated us our correct room. Very disappointed- we felt like we weren’t being respected!!
Stayed 1 night in Oct 2024