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Novotel Sydney on Darling Harbour

4.5 star property

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Photo gallery for Novotel Sydney on Darling Harbour

Relax in the spacious lobby with a curved sofa and multiple seating options, including a bar area and potted plants.
Relax in the hotel lobby, featuring a foosball table, comfortable seating areas, and city views.
Relax by the rooftop pool surrounded by lush greenery and comfortable lounge chairs under a shaded canopy.
Work out with a city view from our rooftop exercise area, featuring a stationary bike and elliptical machine.
Two large beds with white linens and a wooden headboard, a desk, TV, and city view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
100 Murray Street, Sydney, NSW, 2009
  • International Convention Centre Sydney
    ‪3 min walk‬
  • Star Casino
    ‪7 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(52 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 2 Double Beds (Darling Harbour Facing)

Executive Suite, 2 Double Beds (Darling Harbour Facing) | 1 bedroom, in-room safe, desk, blackout drapes

Executive Suite, 2 Double Beds (Darling Harbour Facing)

8.0 out of 10
Very good
(5 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds (Darling Harbour Facing)

Executive Room, 2 Double Beds (Darling Harbour Facing) | 1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 2 Double Beds (Darling Harbour Facing)

8.4 out of 10
Very good
(40 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed (Darling Harbour Facing)

Executive Room, 1 Queen Bed (Darling Harbour Facing) | 1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed (Darling Harbour Facing)

8.4 out of 10
Very good
(28 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds (City Skyline)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds (City Skyline)

8.4 out of 10
Very good
(25 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed (City Skyline)

Deluxe Room, 1 Queen Bed (City Skyline) | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 Queen Bed (City Skyline)

8.6 out of 10
Excellent
(10 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | 1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room, 2 Double Beds

8.4 out of 10
Very good
(115 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Novotel Sydney on Darling Harbour

4.5-star hotel in Sydney Central Business District
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and an outdoor tennis court are onsite. Housekeeping is available on request.
Novotel Sydney on Darling Harbour offers 525 accommodations with safes and complimentary newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

In addition to an outdoor pool, Novotel Sydney on Darling Harbour provides an outdoor tennis court and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Novotel Sydney on Darling Harbour is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Ternary - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Korean, Lithuanian, Mongolian, Polish, Portuguese, Slovak, Spanish, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (AUD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39 for adults and AUD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 39 for adults and AUD 17 for children
  • Covered self parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 558 out of 1145 reviews
Rating 8 - Good. 352 out of 1145 reviews
Rating 6 - Okay. 148 out of 1145 reviews
Rating 4 - Poor. 56 out of 1145 reviews
Rating 2 - Terrible. 31 out of 1145 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful Novotel Darling Harbour

Beautiful bright airy modern hotel. Welcoming staff. fantastic breakfast. Excellent location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kylie

Liked: Cleanliness, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2025

8/10 Good

Craig

Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Traveled with partner
Friendly staff clean and nice room
Stayed 2 nights in Apr 2025

8/10 Good

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine but the nearby construction site spoilt the view & experience a little.
Stayed 3 nights in Apr 2025

6/10 Okay

Bruce

Traveled with group, Traveled with partner
Staff were good but room cleaning not good room covered in dust they only made bed and wiped down bathroom rooms were very average one chair for two people i wouldnt stay again not good enough for the cost
Stayed 5 nights in Mar 2025

10/10 Excellent

Jack

Stayed 5 nights in Mar 2025

8/10 Good

Damon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel has been a fixture of Darling Harbour for as long as I can remember. It is a nice hotel and provides good value given its location. Only unfortunate thing is that access to the hotel is not directly accessible from DH and requires a bit of meandering. Still, would recommend!
Stayed 7 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fantastic location, so close to Darling Harbour and easy walk to Pitt Street mall. Very very close to tram which was great as it was raining for majority of our stay. Rooms were spotless and beds very comfortable with different softness pillows. Rooms were sound proof it seems as didn’t hear any outside noise or next door rooms. Great black out shades on windows. The only complaint which isn’t really that bad was that check in is on the first floor instead of ground floor so carting luggage up to first floor then onto rooms and vice versa, no big deal though.
Stayed 2 nights in Mar 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a good area
Stayed 1 night in Mar 2025

8/10 Good

Gillian Floyd

Stayed 3 nights in Mar 2025

8/10 Good

Kellie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Check in was easy, suite was nice and big, found out they only wash the sheets after stays if a note is left on the bed 😣 wasn’t sure about that.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Traveled with family
Liked: Property conditions & facilities

It’s a gem

Great stay, would recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely staff
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 4 nights in Mar 2025

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location to city and Darling Harbour
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dijana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good 👍 Little issue with shoes/bath Also ditto construction work around hotel It was I bit inconvenient In average was good
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Revital

Traveled with partner
Liked: Cleanliness, staff & service
The room has a musty smell and freezer area in fridge was leaking water, window curtain had white spatter stains on them.
Stayed 3 nights in Mar 2025

8/10 Good

Alma

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
While this is very convenient for the convention centre (though signage to get there is limited!) and the basics are adequate, little things are annoying. There are very few little niceties: no robe, no free water (I put some from the tap in the glass in the fridge, and it froze!), no Earl Grey tea, and chamomile tea not topped up on the second night. Again, breakfast buffet is pleasant and adequate but no mushrooms or avocado. Nice barrista, but with only one machine and many people, service is slow. Again, downstairs bar is sensibly stocked, but very slow with cocktails.
Stayed 2 nights in Mar 2025

6/10 Okay

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The bathroom had a door stop that when the door was closed was kind of in the middle of the floor and my wife fell on this and hurt herself, we reported to reception but it seems to be the design of the bathroom but this is clearly a trip hazard.
Stayed 1 night in Mar 2025