Novotel Sydney on Darling Harbour

4.5 star property

Choose dates to view prices

Photo gallery for Novotel Sydney on Darling Harbour

Lobby
Executive Double Room, 2 Double Beds, Harbor View | In-room safe, desk, blackout drapes, soundproofing
Outdoor pool, open 6:30 AM to 9:30 PM, sun loungers
Interior
Gym

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available

Explore the area

Map
100 Murray Street, Sydney, NSW, 2009
  • Star Casino
    ‪8 min walk‬
  • International Convention Centre Sydney
    ‪8 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪28 min drive‬

Room options

Superior Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 2 Double Beds, Harbor View

  • 474 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Executive Double Room, 2 Double Beds, Harbor View

  • 322 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Queen Bed, Harbor View

  • 322 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds, View (Skyline View)

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, View (Skyline View)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Novotel Sydney on Darling Harbour

4.5-star hotel in Sydney Central Business District
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and an outdoor tennis court are onsite. Housekeeping is available on request.
Novotel Sydney on Darling Harbour offers 525 accommodations with safes and complimentary newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

In addition to an outdoor pool, Novotel Sydney on Darling Harbour provides an outdoor tennis court and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 2250 square feet (209 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Novotel Sydney on Darling Harbour is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Ternary - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Korean, Lithuanian, Mongolian, Polish, Portuguese, Slovak, Spanish, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (AUD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39 for adults and AUD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,250 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 39 for adults and AUD 17 for children
  • Covered self parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 536 out of 1115 reviews
Rating 8 - Good. 348 out of 1115 reviews
Rating 6 - Okay. 142 out of 1115 reviews
Rating 4 - Poor. 58 out of 1115 reviews
Rating 2 - Terrible. 31 out of 1115 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Claudio

Stayed 7 nights in Jan 2025

6/10 Okay

Brett

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Waiting for lifts to go up and down is an absolute nightmare peak times are chaotic and not acceptable
Stayed 4 nights in Jan 2025

10/10 Excellent

Shana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Charmaine

Traveled with family
Liked: Cleanliness
Lots of things to like about this hotel. The highlight was probably the breakfast - so much food, and so much variety . The location is amazing and we had views of darling harbour at night. A short walk across the Pyrmont Bridge has you in the city centre. Our room was nice but we were quite disappointed with the other facilities on offer. The pool and gym are located outside and are extremely dated and small. For a family with kids on holiday this was a big let down. There is a real issue with the lifts. You would wait for 3-5 minutes for a lift to come, only to find it full, and then have to wait 3-5 mins for the next. No stairs for those willing to climb them, so you could be stuck for a long time. Everyone was frustrated with them, but I'm not sure what the hotel can do about them and the lack of them (there are only 4 for a big hotel). Overall a good stay but I'm not sure we will stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cheri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant spot . Bar area lovely and convenient shop/ coffee shop for anything you need. Pool area needs improvement /updating.
Stayed 4 nights in Dec 2024

10/10 Excellent

Savneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and view. Bit disappointed with the size of pool considering size of hotel.
Stayed 3 nights in Jan 2025

6/10 Okay

Cheryl

Our room was very warm and air con wasnt working properly. The lifts are limited and took over 45 mins to get from level 10 to ground. Wouldnt stay in this hotel again.
Stayed 1 night in Jan 2025

8/10 Good

RADHIKA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Nga Man

Liked: Cleanliness, staff & service, property conditions & facilities
I like the environment there.
Stayed 4 nights in Dec 2024

6/10 Okay

DUNG NGOC

Traveled with partner
Disliked: Property conditions & facilities
The services The check in
Stayed 4 nights in Jan 2025

6/10 Okay

Rupal

Stayed 5 nights in Jan 2025

10/10 Excellent

Malgorzata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , easy access to Harbour front and attractions
Stayed 9 nights in Jan 2025

10/10 Excellent

Jessie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a family stay, with convenient parking for our large vehicle & luggage requirements. All staff were very friendly. Facilities were excellent, including buffet breakfast and in-room dining which was of a very high standard. Amazing location with easy walk to Darling Harbour. Would absolutely stay again & highly recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Christine

Traveled with partner
Liked: Staff & service
The location was good, however it was tricky to get access to the light rail. Which is fine if you are able bodied. The bathroom could use a good upgrade, but was adequate. Cleaners are not very thorough, leaving a half empty glass of water on the table and a used hand towel behind.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to attend Hamilton and a very clean and quiet room.
Stayed 1 night in Jan 2025

6/10 Okay

james

Traveled with family
Parking was expensive!! $65 per night. The breakfast was ordinary and I ordered in a kids meal fish and chips. It had about 8 chips and 3/4 of a thin strip of fish. Disappointing I had to walk down to the shops to get something extra.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kerry Jane

Stayed 4 nights in Dec 2024

8/10 Good

Allie

Traveled with family
Liked: Staff & service
Property is a little out of the way from the downtown area. Hotel wasn’t too bad but room could have been cleaner and updated.
Stayed 4 nights in Jan 2025

6/10 Okay

Kim A

Traveled with family
Liked: Cleanliness, staff & service
Clean place. Good staff . However, since the big size hotel has so many rooms , but it only has 4 lifts, so in the morning, you have to wait forever (>15’) to get into the lift because they’re always full when they come to you. Probably it needs to hire more receptionists, too.
Stayed 3 nights in Jan 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful the only downfall of the hotel is the waiting times for the lifts in the morning . Very minor fault otherwise wonderful stay
Stayed 5 nights in Jan 2025

8/10 Good

Jasmine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Iaroslav

Stayed 4 nights in Dec 2024

10/10 Excellent

Mr J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Hotel and service was great. No problems encountered
Stayed 8 nights in Dec 2024