Novotel Sydney on Darling Harbour

4.5 star property

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Photo gallery for Novotel Sydney on Darling Harbour

Gym
Meeting facility
Daily full breakfast (AUD 39 per person)
Executive Room, 2 Double Beds (Darling Harbour Facing) | 1 bedroom, in-room safe, desk, blackout drapes
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
$143
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
100 Murray Street, Sydney, NSW, 2009
  • Place, International Convention Centre Sydney
    ‪3 min walk‬
  • Place, Star Casino
    ‪7 min walk‬
  • Place, Circular Quay
    ‪3 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(57 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 2 Double Beds (Darling Harbour Facing)

8.0 out of 10
Very good
(5 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds (Darling Harbour Facing)

8.4 out of 10
Very good
(40 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive 1 Bedroom Loft Suite, 1 King Bed (Darling Harbour Facing)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Queen Bed (Darling Harbour Facing)

8.4 out of 10
Very good
(31 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds (City Skyline)

8.4 out of 10
Very good
(25 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Double Bed (Darling Harbour Facing)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 Queen Bed (City Skyline)

8.8 out of 10
Excellent
(12 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds

8.4 out of 10
Very good
(127 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Novotel Sydney on Darling Harbour

4.5-star hotel in Sydney Central Business District
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and an outdoor tennis court are onsite. Housekeeping is available on request.
Novotel Sydney on Darling Harbour offers 525 accommodations with safes and complimentary newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

In addition to an outdoor pool, Novotel Sydney on Darling Harbour provides an outdoor tennis court and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 2250 square feet (209 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Novotel Sydney on Darling Harbour is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Ternary - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (AUD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39 for adults and AUD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,250 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 39 for adults and AUD 17 for children
  • Covered self parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Reviews

Novotel Sydney on Darling Harbour Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 608 out of 1232 reviews
Rating 8 - Good. 373 out of 1232 reviews
Rating 6 - Okay. 156 out of 1232 reviews
Rating 4 - Poor. 61 out of 1232 reviews
Rating 2 - Terrible. 34 out of 1232 reviews

Reviews

8/10 Good

Deb

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Paid twice for meal and drinks. Apparently the system was down Wednesday afternoon (refer Kaleb) and the money $65 has been taken out by staff. Definitely came out of my bank account and not put back in. Would like this rectified please.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amir

Stayed 5 nights in Jun 2025

10/10 Excellent

Shara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and experience. Karen and Adrew were amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to darling harbour shops and Chinatown
Stayed 1 night in Jun 2025

8/10 Good

Carmel

Stayed 12 nights in May 2025

8/10 Good

Phoebe

Traveled with family
Liked: Staff & service, room comfort
Staff were friendly and helpful throughout our stay. Location is decent—convenient enough for getting around. Our room itself was spacious, which was great for our family. However, the bathroom was a major letdown. There was a persistent foul smell coming from the toilet area, possibly from the drainage, even when the toilet wasn’t in use. The bathtub was in such poor condition that even our young kids, who look forward to bubble baths, refused to. The exhaust fan in the bathroom was shockingly filthy—with a visible, thick layer of dust. I’ve stayed in hotels around the world and have never seen such an obvious buildup of dirt in a bathroom. Then there’s the blackout shade, which was unbelievably difficult to operate. It took so much effort to pull it up or down that we gave up completely and just left it down for our entire stay. That meant no natural daylight in the room at all. Bedside wall lamps were so loose they would sway even with the slightest nudge from a pillow. Overall, this property unfortunately did not live up to the 4-star standard. I’d rate it closer to a 3-star experience. Unless significant improvements are made—especially in the bathrooms—I’d likely consider other nearby hotels for future stays.
Stayed 8 nights in Jun 2025

10/10 Excellent

Kristy

Stayed 1 night in Jun 2025

6/10 Okay

Brenda

Traveled with partner
Disliked: Amenities, property conditions & facilities
Its tired and dull. The rooms are ok, old and outdated now. Shower over bath etc. Staff are ok, bar staff excellent but breakfast staff snappy and rude. We have stayed before but wont again. Overpriced rooms and the surcharges thru the roof. Not for me anymore.
Stayed 1 night in Jun 2025

10/10 Excellent

Clairie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Isaac

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Matthew

Traveled with family and small children
Liked: Cleanliness
Paid extra for a harbour view, was blocked with construction work.
Stayed 2 nights in Jun 2025

8/10 Good

Craig and Amanda

Stayed 1 night in Jun 2025

10/10 Excellent

Marcial

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location to easily walk to all attractions in the city. The property was nice, very clean, and had a good gym facility on the roof top, which includes a swimming pool and tennis courts
Stayed 2 nights in Jun 2025

10/10 Excellent

Bharat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice checking in and out. The lady dealt provides good customer service.
Stayed 1 night in Jun 2025

10/10 Excellent

Yu-Min

Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

6/10 Okay

John

Business traveler
Liked: Amenities
Service was brilliant but the quality of the facilities were below what you'd expecr from the bright pictures you see online. The door hinges in the bathroom were rusted on one side, the bathtub looks like it needs a complete refresh, the room needs brighter lighting as the carpets and the decor are quite dark.
Stayed 1 night in Jun 2025

6/10 Okay

Syed Mohammad Raihan

Traveled with family
Liked: Staff & service
No water in the fridge and no toothpaste in the toilet. The small dining table was very dirty with white spots on the glass. AC doesn't heat/cool quick enough.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie Xia

Stayed 5 nights in May 2025

8/10 Good

Paula

Liked: Cleanliness
Great location, friendly staff and The Tenery restaurant had the best food. Rooma could do with a bit of an ugrade and a warm spa would be a good addition to the hotel as pool is not geated. Overall had a good time overlooking harbour.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ernawati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dwayne Lenodd, Clovis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice. Breakfast buffet was amazing!
Stayed 5 nights in May 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Sydney at the Novotel for Vivid was great. A couple perks offered along the way and great location for easy access to the city.
Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Stayed 1 night in Jun 2025

10/10 Excellent

Anna, Baulkham Hills

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Jun 2025