Novotel Sydney on Darling Harbour

4.5 star property

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Photo gallery for Novotel Sydney on Darling Harbour

Lobby
Daily full breakfast (AUD 39 per person)
City view from property
Meeting facility
Gym

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available

Explore the area

Map
100 Murray Street, Sydney, NSW, 2009
  • Star Casino
    ‪8 min walk‬
  • International Convention Centre Sydney
    ‪8 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪28 min drive‬

Room options

Superior Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 2 Double Beds, Harbor View

  • 474 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Executive Double Room, 2 Double Beds, Harbor View

  • 322 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Queen Bed, Harbor View

  • 322 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds, View (Skyline View)

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, View (Skyline View)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Novotel Sydney on Darling Harbour

4.5-star hotel in Sydney Central Business District
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and an outdoor tennis court are onsite. Housekeeping is available on request.
Novotel Sydney on Darling Harbour offers 525 accommodations with safes and complimentary newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

In addition to an outdoor pool, Novotel Sydney on Darling Harbour provides an outdoor tennis court and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 2250 square feet (209 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Novotel Sydney on Darling Harbour is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Ternary - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Korean, Lithuanian, Mongolian, Polish, Portuguese, Slovak, Spanish, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (AUD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39 for adults and AUD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,250 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 39 for adults and AUD 17 for children
  • Covered self parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 541 out of 1124 reviews
Rating 8 - Good. 351 out of 1124 reviews
Rating 6 - Okay. 144 out of 1124 reviews
Rating 4 - Poor. 58 out of 1124 reviews
Rating 2 - Terrible. 30 out of 1124 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Michael, Cambridge

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and walking distance to everything you need
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food reasonably priced.
Stayed 2 nights in Jan 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service
People great, breakfast great. Property just appears a bit dated and needing some tlc
Stayed 3 nights in Jan 2025

2/10 Terrible

Anthony Colin

Stayed 3 nights in Apr 2024

10/10 Excellent

Sorin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Nice rooms and excellent breakfast.
Stayed 2 nights in Dec 2024

8/10 Good

VINOD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Deborah

Stayed 1 night in Jan 2025

8/10 Good

Robert

Stayed 1 night in Jan 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay but buy new shower heads

Buy new shower heads - disgraceful for a nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Light rail out side hotel, and walking distance to night life , and kids entertainment
Stayed 2 nights in Jan 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

philip

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a debacle, I was given 3 different check in times by 3 staff members. our room was filthy, bathtub was full of hair, place had not been cleaned. Downstairs area stunk like sewage. horrible stay, will never stay again.
Stayed 1 night in Jan 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Others better value but good

Nice enough hotel. Spacious rooms. Nice views, which will soon be lost with the new residential tower development. But for a room costing $400 a night there was no minibar, no breakfast, and a queen bed lost in a big room. Won't go back
Stayed 1 night in Jan 2025

10/10 Excellent

daemyung

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 6 nights in Jan 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful Hotel

This is our 2nd.. stay at the Novotel Syd. Darling Harbour, and after the 1st. time, I thought it couldn't get any better, but it did. When we arrived in our taxi w e were met by a very friendly staff member to load our luggage onto a trolley to take into the Hotel for us. As I had Checked-in online before we left home, all I had to do was go to the Reception Desk, pick up the Room Key for the room already allocated and from then on everything was carried at with efficiency and friendliness. It was like a home from home atmosphere. I would recommend this Hotel to anyone wanting cleanliness, a comfortable room and friendly staff.
Stayed 1 night in Jan 2025

6/10 Okay

Yu

Disliked: Amenities
I booked queen deluxe room and the first impression of going into the room was “what! The bathroom was with accessible chair and toilet was all bubble up to the seat. I couldn’t sit and use toilet. The room was too dim to look around where my things were, the amenities were too limited to stay. The room atmosphere was really awful I can only use bed in that room. I was surprised how come I book a room like this when paying the same rate as other hotels. I didn’t request for such an accessible room. I requested to change the room and finally got a room with normal hotel vibe room. The reception staff who checked me in or who allocated that room needs to be mindfully working.
Stayed 2 nights in Jan 2025

6/10 Okay

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Ruchi

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Fantastic location, perfect for families. Large, well appointed and clean rooms.
Stayed 1 night in Jan 2025

6/10 Okay

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

deepak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Great Location. Loved the stay and came back again to stay here before leaving Sydney
Stayed 2 nights in Dec 2024

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Novotel Darling Harbour was operating well and a great choice for myself and kids to have a few days exploring Sydney. Great location, easy parking, good dining options and friendly staff willing to make our stay enjoyable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position of the property is great for getting around Sydney The staff were all helpful and friendly. It was no trouble to leave our bags withe concierge while we did more sight seeing on our last day. To be honest, nothing seemed too much trouble for any staff...Great service!
Stayed 2 nights in Jan 2025

8/10 Good

Gemma

Location!
Stayed 3 nights in Jan 2025