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Novotel Sydney Parramatta

4.0 star property

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Photo gallery for Novotel Sydney Parramatta

Exterior
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Property amenity
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
350 Church Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪7 min walk‬
  • Rosehill Gardens Racecourse
    ‪3 min drive‬
  • Westmead Hospital
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa) | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Spa)

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

PARKROYAL Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1001)
$241 nightly
The price is $241 total
includes taxes & fees
PARKROYAL Parramatta

About this property

Novotel Sydney Parramatta

Hotel in Parramatta
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite. Housekeeping is available on request.
Novotel Sydney Parramatta offers 194 air-conditioned accommodations with safes and coffee/tea makers. 45-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
In addition to an outdoor pool, Novotel Sydney Parramatta provides a steam room and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 2583 square feet (240 square meters) include a conference center. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Novotel Sydney Parramatta is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 8:30 AM.
Children aged 16 and younger eat free breakfast.
Novotel Sydney Parramatta has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,583 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 16 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 81 122 720 722

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Parramatta
Novotel Parramatta Sydney
Novotel Sydney Hotel Parramatta
Novotel Sydney Parramatta
Parramatta Novotel
Sydney Novotel
Sydney Novotel Parramatta
Sydney Parramatta
The Sebel Hotel Parramatta
The Sebel Parramatta Hotel Parramatta
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Parramatta
Novotel Sydney Parramatta Hotel Parramatta

Novotel Sydney Parramatta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 306 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 188 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Bliss

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our door to the bathroom wouldnt close. The shower floods outside of the bath and on to the floor near the toilet. The air-conditioning works better outside of the room then inside. The pool is so dated and has pieces falling off and the spa is out of order. Places well for dining options and the football stadium but very much in need of an upgrade
Stayed 1 night in Feb 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a scorpion by the pool area and the pool wasn’t operational and they have still booked people in
Stayed 1 night in Feb 2025

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overrated

Too expensive for the poor quality of service.
Stayed 1 night in Feb 2025

8/10 Good

Aaron

Stayed 2 nights in Jan 2025

8/10 Good

Camron

Liked: Cleanliness, amenities, property conditions & facilities
Good accommodation
Stayed 3 nights in Feb 2025

6/10 Okay

haiting

Traveled with family
i have not got my accomdation receipt
Stayed 7 nights in Jan 2025

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved that it was near everything and comfortable. Hotel is a little dated though like the bathrooms. But overall great place to stay
Stayed 2 nights in Jan 2025

6/10 Okay

Luke

Traveled with partner
Liked: Cleanliness
Hotel is old and dated. Front desk staff were not very helpful in explaining anything. Easy spot to get transport and explore on foot.
Stayed 2 nights in Jan 2025

4/10 Poor

Adam

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Shower was barely warm. Tv was frustrating to use however staff were very friendly
Stayed 2 nights in Jan 2025

2/10 Terrible

Kathryn

Disliked: Property conditions & facilities

Most disgusting bathrooms ever.

The worst bathrooms in any hotel that I have ever been in, you would think with all the money they make, bathrooms would be upgraded. Showering in a slippery bathtub is not up to standards of even the worse hotels. Bed was ok.
Stayed 2 nights in Jan 2025

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Adequate / average but wouldnt book my honeymoon there..:)
Stayed 3 nights in Jan 2025

8/10 Good

Deanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Henriette

Disliked: Staff & service
Service T the bar is very poor there was no staff to make a coffee we waited 30 minutes
Stayed 3 nights in Jan 2025

8/10 Good

Lance

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience here was great. Good facilities and amenities. The breakfast was great with a good selection to choose from. A small gym but functional and pool to use. In the room it was spacious and well presented. Only concern I had was one staff member was a bit rude and brief when dealing with them. All other staff were fantastic and helpful. I would stay again.
Stayed 4 nights in Jan 2025

6/10 Okay

Rajabu

Traveled with family
Liked: Cleanliness, staff & service
Located at walkable distance to Westfield and it is in a quiet location
Stayed 2 nights in Jan 2025

10/10 Excellent

Raelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Great location
Stayed 2 nights in Jan 2025

6/10 Okay

Maria

Stayed 1 night in Dec 2024

6/10 Okay

Scott

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Best thing is the location, pool needs renovations and spa is not working...hotel quite old,service and buffet is just average....an information book in room would be good being that staff give you no info at all.
Stayed 1 night in Jan 2025

6/10 Okay

Rachel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms seem to have been recently renovated, fresh decor feel, hallways/lifts seem tired
Stayed 2 nights in Jan 2025

8/10 Good

Raelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a convenient 15 minute walk from the train station or Parramatta ferry system and there are many varied dining options down Church St
Stayed 3 nights in Jan 2025

10/10 Excellent

Amruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in Dec 2024

8/10 Good

Omanthi

Stayed 4 nights in Jan 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, amenities
family friendly and great staff. close to everything you need
Stayed 3 nights in Jan 2025