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Novotel Sydney Parramatta

4.0 star property

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Photo gallery for Novotel Sydney Parramatta

Exterior
Property amenity
Reception
Exterior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Gym
  • Housekeeping
$124
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
350 Church Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪7 min walk‬
  • Rosehill Gardens Racecourse
    ‪3 min drive‬
  • Westmead Hospital
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(27 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(29 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa) | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Spa)

  • Sleeps 4
  • 1 King Bed

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About this property

Novotel Sydney Parramatta

Hotel in Parramatta
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite. Housekeeping is available on request.
Novotel Sydney Parramatta offers 194 air-conditioned accommodations with safes and coffee/tea makers. 45-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
In addition to an outdoor pool, Novotel Sydney Parramatta provides a steam room and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 2583 square feet (240 square meters) include a conference center. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Novotel Sydney Parramatta is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 8:30 AM.
Children aged 16 and younger eat free breakfast.
Novotel Sydney Parramatta has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,583 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 16 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 81 122 720 722

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Parramatta
Novotel Parramatta Sydney
Novotel Sydney Hotel Parramatta
Novotel Sydney Parramatta
Parramatta Novotel
Sydney Novotel
Sydney Novotel Parramatta
Sydney Parramatta
The Sebel Hotel Parramatta
The Sebel Parramatta Hotel Parramatta
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Parramatta
Novotel Sydney Parramatta Hotel Parramatta

Novotel Sydney Parramatta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 310 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 100 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Arnab

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Some part of the property was not clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Heather

Traveled with family
Liked: Staff & service
Reception and cleaning staff were friendly and helpful,\.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Stayed 1 night in Jun 2025

6/10 Okay

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Reasonably comfortable room. Air conditioning was ferocious, and not able to turn up/down or off. Couldn't find internet details, and phone in the room didn't work so couldn't phone down to ask.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room with tea and coffee making facilities. Room may need a little maintenance or spruce up but that could be due to tje age of the building possibly. Service on check in and out was friendly and efficient. Excellent location for commbank stadium.
Stayed 1 night in May 2025

8/10 Good

SANMEET

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was a gym and a pool and it was entertaining.
Stayed 2 nights in May 2025

6/10 Okay

karen

Liked: Cleanliness
Very loud and Air conditioning and you cannot control it yourself to turn on and off and you have to call reception
Stayed 1 night in May 2025

8/10 Good

Deb, Cambrifdge

Traveled with family
Nice clean rooms. Didn’t like a member of staffs attitude and lack of service.
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great trip
Stayed 1 night in May 2025

4/10 Poor

Michael

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Shower to small. Step into bath,no good for older people
Stayed 1 night in May 2025

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was clean, tidy, and comfortable, with a great bed. The only drawback was the shower, which felt a bit cramped - my partner's head touched the ceiling, and mine was close too. Otherwise, a pleasant stay!
Stayed 1 night in May 2025

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the park. Clean and comfortable room. Close to restaurants and shopping.
Stayed 5 nights in May 2025

10/10 Excellent

Hayley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

paul

Stayed 1 night in Apr 2025

8/10 Good

Evan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular

Only overnight. Only 1 block from my office. No issues encountered
Stayed 1 night in May 2025

8/10 Good

Chris

Stayed 2 nights in May 2025

6/10 Okay

Rachel

Traveled with family
Disliked: Staff & service, property conditions & facilities
Phone in room was not connected. Asked for additional pillows and they never came. Room was small, dim lighting.
Stayed 2 nights in May 2025

6/10 Okay

Leigh

Liked: Cleanliness, staff & service
Great location to trains, restaurants and shops.very friendly staff I have stayed here a few times. This time the room was a but average. The bathroom door would not shut properly. The room just needed some love (staff entered room whilst I was in shower which was uncomfortable)
Stayed 2 nights in Apr 2025

6/10 Okay

Carlie

Stayed 1 night in Apr 2025

2/10 Terrible

Kelly

Stayed 1 night in Apr 2025

8/10 Good

Manish

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

April

Traveled with family
Disliked: Property conditions & facilities
Soap dispenser in shower was empty and asked for it to be refilled but wasn’t during the stay.. and the shower mould wasn’t great either. Extremely loud guests in rooms close by at late hours of the night.. not enough pillows on bed
Stayed 2 nights in Apr 2025

2/10 Terrible

David

Stayed 3 nights in Apr 2025

6/10 Okay

Natasha

Traveled with family
Disliked: Property conditions & facilities
The property was clean. Disappointing that the pool and spa were out of action without prior notice.
Stayed 3 nights in Apr 2025