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Novotel Sydney Parramatta

4.0 star property

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Photo gallery for Novotel Sydney Parramatta

Exterior
Property amenity
Property amenity
In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
350 Church Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪7 min walk‬
  • Rosehill Gardens Racecourse
    ‪6 min drive‬
  • Westmead Hospital
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

PARKROYAL Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1000)
The price is $139
per night
$153 total
includes taxes & fees
Apr 3 - Apr 4
PARKROYAL Parramatta

About this property

Novotel Sydney Parramatta

Hotel in Parramatta
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite. Housekeeping is available on request.
Novotel Sydney Parramatta offers 194 air-conditioned accommodations with safes and coffee/tea makers. 45-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
In addition to an outdoor pool, Novotel Sydney Parramatta provides a steam room and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 2583 square feet (240 square meters) include a conference center. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Novotel Sydney Parramatta is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 8:30 AM.
Novotel Sydney Parramatta has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AUD 24.50 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 20 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,583 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 20 for adults and AUD 20 for children
  • Fee for in-room wired internet: AUD 24.50 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 81 122 720 722

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Parramatta
Novotel Parramatta Sydney
Novotel Sydney Hotel Parramatta
Novotel Sydney Parramatta
Parramatta Novotel
Sydney Novotel
Sydney Novotel Parramatta
Sydney Parramatta
The Sebel Hotel Parramatta
The Sebel Parramatta Hotel Parramatta
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Parramatta
Novotel Sydney Parramatta Hotel Parramatta

Novotel Sydney Parramatta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Traveled with family and small children
Disliked: Property conditions & facilities
An old outdated building in a good location with staff who are trying their best. I have stayed at two Novotel hotels in Sydney in the past 12 months and both have been disappointing in similar ways. The rooms at this hotel were boring and old. Bathrooms very small. We tried the pool and it looked like it hadn’t been cleaned in weeks. Only positives were the beds were comfy and it was in a good location close to the main dining area in Parramatta. Will look at a different option the next time I stay in this area.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristie

Traveled with partner
Liked: Cleanliness, staff & service
Easy check in, great location, big comfy bed, bathroom was somewhat dated but clean. Happy to stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria Christine Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable place to stay.
Stayed 4 nights in Nov 2024

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for business, this property is in walking distance of business, public transport and dining options
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love everything about our stay. And the staff were all so friendly.
Stayed 4 nights in Nov 2024

2/10 Terrible

Tirupati Rao

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Al

Disliked: Cleanliness, property conditions & facilities
Air conditioning sounded like a airplane idling all night, no way to turn it off
Stayed 2 nights in Nov 2024

2/10 Terrible

Aaron

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1st? A mate and I booked 2 nights each! 22-24 nov 24! The aircon in my room was non existent! Had to try and sleep in a sweat box the first night! Spoke to staff the next day about problem! Nothing done! No offer of change of room the second night! Tried to open the windows? Handles broken and screws left in a cleaned room for next guest (me) to find! I have asked to be called by management? As I am totally unsatisfied!
Stayed 2 nights in Nov 2024

6/10 Okay

jason

Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Stayed 1 night in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service
Like me the property is old and tired. The staff are great, the location is so good and the rooms are large and clean. However being the age they are they are in need of updating. My biggest criticism is that the air conditioning is so loud if you are a light sleeper you might have trouble sleeping and the plumbing in the nearby rooms can also be heard.
Stayed 2 nights in Nov 2024

8/10 Good

Shaye

Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful and polite
Stayed 2 nights in Nov 2024

4/10 Poor

Trevor

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This old girl has seen better days. Staff were lovey and the bed was comfortable. That’s about the only positives I have. The air conditioner didn’t get cooler than 25 and the tv (not a smart tv) had free to air tv reception issues. Very loud inside and out with the door seemingly made of paper. All the doors slam in the hotel which was great for an early wake up from our neighbours. For the price we paid for a night, we feel cheated! Won’t stay here again.
Stayed 1 night in Nov 2024

2/10 Terrible

Muhammad Mohsin

Traveled with partner
Disliked: Property conditions & facilities
Very bad experience. Stayed for two nights was woken up both days by window cleaners knocking on the windows with loud music playing. (According to notice in the room window cleaning was scheduled from 13th to 15th we stayed 16th to 18th). Rooms have terrible soundproofing you can hear people talking in rooms next to you. If anyone closes the door in next room it almost feels like they have entered your room.
Stayed 2 nights in Aug 2024

8/10 Good

Stevie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when you have an event at CommBank stadium. The parking is limited, however there are two other 24hr car parks all within short walking distance. The staff are polite, professional and friendly, though appeared to be short staffed at times and the manager run off his feet. There’s great restaurants within walking distance and Westfield is close by also. The room was clean and beds were comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Victoria

Business traveler
Liked: Staff & service
Disliked: Room comfort
Great location
Unable to change temperature on a/c in room.
Stayed 1 night in Nov 2024

6/10 Okay

Gareth

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Huseyin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
By noisy i mean the room ducted air. Was noticably noisy.
Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was enjoyable and the staff were polite, professional and very helpful
Stayed 1 night in Nov 2024

6/10 Okay

Holly

Liked: Staff & service
G
Stayed 1 night in Oct 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024