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PARKROYAL Parramatta

4.5 star property

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Lobby
Premium bedding, in-room safe, desk, laptop workspace
Front of property - evening/night
Terrace/patio
Deluxe King Corner | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
30 Phillip Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪11 min walk‬
  • Rosehill Gardens Racecourse
    ‪5 min drive‬
  • Westmead Hospital
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪37 min drive‬

Room options

Similar properties

Exterior

Novotel Sydney Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (1003)
The price is $154
per night
$170 total
includes taxes & fees
May 12 - May 13
Novotel Sydney Parramatta

About this property

PARKROYAL Parramatta

4.5-star hotel in Parramatta
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
PARKROYAL Parramatta features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

PARKROYAL Parramatta is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Table 30 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 40 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered self parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1006 reviews
Rating 8 - Good. 288 out of 1006 reviews
Rating 6 - Okay. 111 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Zeba

Liked: Cleanliness, property conditions & facilities
Well maintained, and excellent location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ahed, Sydney

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great customer service
Stayed 1 night in Jan 2025

8/10 Good

Massih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Wi-Hean

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice modern room

Room is very comfortable and modern. There's also a filtered water tap in the bathroom. However the shower is not great as the temperature goes from boiling hot to cold constantly (no matter what you do with the tap). There's a lot of parking available underground over 2 floors with electric charging available.
Stayed 1 night in Jan 2025

2/10 Terrible

Billy

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Absolute worst property ive ever stated in in sydney half way through the night i was considering canceling and just paying for another hotel The manager (bailey) down graded our room and told us if we want what we payed for we would have to pay more on arrival Staff were very rude The room obviously wasn't vacuumed prior as there was sand on the floor all over the carpet Wifi didn't work Toilet had not been cleaned from previous guests No towels in pool area Not very welcoming and comfortable Only good thing about this was the location but i would happily return to the meriton next to it, i only wish they had vacancy so i didn't have to stay here Never again !!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Georgina, CLARINDA

Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Liked: Property conditions & facilities
Very nice hotel
Stayed 2 nights in Jan 2025

4/10 Poor

Leandro

Traveled with family
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Mathew

Stayed 1 night in Jan 2025

6/10 Okay

Rakia

Stayed 7 nights in Jan 2025

8/10 Good

Sanh

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and perfect location
Stayed 2 nights in Jan 2025

8/10 Good

Anthony

Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the renovated rooms and it was beautifully done. Quiet and so well decorated. Bed very comfortable. Filtered water in room was fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

stephen

Traveled with group
Liked: Staff & service, property conditions & facilities
The upgrade they have done is really great
Stayed 2 nights in Jan 2025

8/10 Good

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check staff was absolutely lovely, extreme heat provided us with water and birthday celebrations offered a cheese platter and was able to check in early. Will happily go back. Highly recommend.
Stayed 3 nights in Jan 2025

6/10 Okay

Rohan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac wasnt working properly but other than that ok
Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service. Excellent location, close to everything. Will stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Surender

Stayed 6 nights in Jan 2025

8/10 Good

Mohsin

Liked: Amenities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

golnoosh, north tamworth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice area
Stayed 2 nights in Dec 2024

8/10 Good

Shuiying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024