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PARKROYAL Parramatta

4.5 star property

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Photo gallery for PARKROYAL Parramatta

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Deluxe King Corner | Premium bedding, in-room safe, desk, laptop workspace
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
30 Phillip Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪11 min walk‬
  • Rosehill Gardens Racecourse
    ‪5 min drive‬
  • Westmead Hospital
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪37 min drive‬

Room options

View all photos for Premier King Corner Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Corner Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premium bedding, in-room safe, desk, laptop workspace

Premier King

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Two Queen

Superior Two Queen | Premium bedding, in-room safe, desk, laptop workspace

Superior Two Queen

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King (High Floor)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Suite

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Suite

  • 1249 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Club King

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Club King

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Two Double

Premium bedding, in-room safe, desk, laptop workspace

Premier Two Double

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Corner Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Corner Room

  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Suite

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Two Double

Premium bedding, in-room safe, desk, laptop workspace

Premier Two Double

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Two Queen

Premium bedding, in-room safe, desk, laptop workspace

Superior Two Queen

  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room

Premium bedding, in-room safe, desk, laptop workspace

Club Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 3
  • 1 King Bed

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Exterior

Meriton Suites George Street, Parramatta

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  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (747)
The price is $236
per night
$259 total
includes taxes & fees
Apr 18 - Apr 19
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About this property

PARKROYAL Parramatta

4.5-star hotel in Parramatta
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
PARKROYAL Parramatta features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

PARKROYAL Parramatta is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Table 30 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 40 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered self parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaushik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The rooms have been recently renovated so they were very comfortable to stay in. Very nice.
Stayed 2 nights in Dec 2024

2/10 Terrible

Xiaoxue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed at this hotel recently, and unfortunately, it was a rather noisy experience due to ongoing construction. The drilling began early in the morning and the noise level was so high we had to cover our ears, making it impossible to enjoy any sense of peace during what was meant to be a relaxing holiday stay. While there was a notice posted in the lift, there wasn’t enough prior communication before our arrival, leaving us unprepared for the disruption. In my view, this situation was particularly challenging for families with kids, as the excessive noise could have made it difficult for children to sleep, relax, or fully enjoy their stay. The hotel really should have anticipated the impact this would have on guests and provided better solutions or alternatives. The site manager also should have implemented a noise reduction plan to lower the sound level and minimise the disturbance for guests. To be fair, we understand that construction work is necessary, but scheduling such disruptive activities during the holiday period was poorly thought out. This kind of disturbance is far from what we expected, and it's certainly not something we’d want to experience again. This could have been a great stay, but the construction noise, lack of foresight, and insufficient planning really overshadowed everything else. We hope the management and site team take steps to communicate better with guests and implement effective noise management strategies in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the dining both at the hotel and the surrounding areas was very good. The only negative was that the pool was too cold.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently close to dinning
Stayed 1 night in Dec 2024

2/10 Terrible

Seyed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Amir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything about this property: Lobby was messy. Floor tiles ugly. Zero decoration, even for New Year time. Breakfast was way below average (you need to fill a paper form to get an omelette or poached egg!!!). Almost all the staff were unfriendly. We certainly will not come back to this terrible hotel!
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service
There wasn’t enough lifts for the number of guests.
Stayed 5 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
All it should be at a good price
Stayed 1 night in Dec 2024

10/10 Excellent

Quinn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely location, excellent service, great facilities, very good breakfast!
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some noises
Be aware of renovations at present. Noise during the day. Intermitent drone during the night on level 2 -possibly ventilation or exhaust fan.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nigel

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In-room Drinking water tap
Got one of the newly renovated rooms and it was perfect. Especially love the in-room drinking water tap with filtered water.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and recently refurbished
Stayed 1 night in Dec 2024

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & nice room
Stayed 1 night in Dec 2024

10/10 Excellent

Fadi

Traveled with family
Liked: Cleanliness, amenities
Food, car park, pool, room clean
Stayed 7 nights in Dec 2024

10/10 Excellent

Sukrita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Amulya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Adel-bachir

Disliked: Staff & service
The parking is very bad and too expensive.
Stayed 4 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, quiet but lively location, very friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

Caner

Traveled with family and small children
Great location near dining and transport, room was renovated and well designed, bed was very comfortable, perfect for conferences or short term stays. No sign on the elevator where the pool is, Pool was small and extremely cold, parking was an additional cost, Toilet had no hand soap in the foyer, hand sanitizer was empty. I would personally not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

viengvilay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there Is nothing not to like, the property was well presented and a friendly good staff too.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Good location and nice place but never knew there are some some works going on which was noisy in the early hours of the day.
Stayed 3 nights in Dec 2024

2/10 Terrible

Micheal

Stayed 1 night in Dec 2024

8/10 Good

Adrine, Corlette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024