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Palace Hotel Mortlake

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palace Hotel Mortlake

Traditional Triple Room with Shared Bathroom | Desk, bed sheets
Front of property
Traditional Triple Room with Shared Bathroom | Desk, bed sheets
Interior
Food and drink

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
62 Tennyson Rd, Mortlake, NSW, 2137
  • DFO Homebush
    6 min drive
  • Sydney Showground
    8 min drive
  • Sydney Olympic Park Athletic Centre
    9 min drive
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    34 min drive

Room options

View all photos for Superior Triple Room with Shared Bathroom

Superior Triple Room with Shared Bathroom | Desk, bed sheets

Superior Triple Room with Shared Bathroom

  • 161 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Traditional Triple Room with Shared Bathroom

Traditional Triple Room with Shared Bathroom | Desk, bed sheets

Traditional Triple Room with Shared Bathroom

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room with Shared Bathroom

Family Quadruple Room with Shared Bathroom | Desk, bed sheets

Family Quadruple Room with Shared Bathroom

  • 161 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room with Shared Bathroom

Desk, bed sheets

Family Room with Shared Bathroom

  • 161 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Queen Room with Shared Bathroom

Queen Room with Shared Bathroom | Desk, bed sheets

Queen Room with Shared Bathroom

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

ibis budget Enfield

Free WiFi
Air conditioning
Breakfast available
Parking available
3.7 out of 5, Good, (1081)
The price is $83
per night
$92 total
includes taxes & fees
Dec 14 - Dec 15
ibis budget Enfield

About this property

Palace Hotel Mortlake

3-star hotel in Mortlake
Along with a restaurant, this hotel has a bar/lounge and ATM/banking services. Free WiFi in public areas and free self parking are also provided. Weekly housekeeping is available.
Palace Hotel Mortlake offers 9 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations. Housekeeping is provided weekly.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

Palace Hotel Mortlake has designated areas for smoking.

Palace Hotel Mortlake has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Palace Hotel Mortlake Hotel
Palace Hotel Mortlake Mortlake
Palace Hotel Mortlake Hotel Mortlake

Palace Hotel Mortlake Reviews

Reviews

6.8
Rating 10 - Excellent. 15 out of 48 reviews" "
Rating 8 - Good. 9 out of 48 reviews" "
Rating 6 - Okay. 8 out of 48 reviews" "
Rating 4 - Poor. 8 out of 48 reviews" "
Rating 2 - Terrible. 8 out of 48 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Harman

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor noice control , downstairs are pubs while everybody singing and chatting loudly even at approx 12:00 AM, room no curtain to shade corridor lighting, no dark environment for sleeping at all. What’s worse was the shower room, malfunctioning water tap , very firm and hard to rotate for temperature adjustment, imagine you are unclothed to bath while frigid water and keep adjusting water tap to the right temp for 10-15 mins, even you are rinsing your body, suddenly boiling water or sudden freezing water…. Think twice prior to placing order, the only thing satisfying were the price and easy off street free Carpark, while need to be shared with the bar which is frequently occupied
Stayed 4 nights in Aug 2024

10/10 Excellent

Destanie

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Isaac

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was disappointed with cleanliness of room and bathrooms. There were stains in both carpet in room and bathroom tiles. Stayed 2 night out of 4 because bar downstairs was extremely loud until 12 am, the bed was literally shaking from the music, which was disappointing as i was not aware of that happening. Room was extremly warm despite being moderate temperatures and ceiling fan only worked on 1 slow setting. Very dissatisfied
Stayed 4 nights in Mar 2024

6/10 Okay

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service
Rooms needed a bar fridge and a mirror
Stayed 2 nights in Mar 2024

4/10 Poor

Lee

Disliked: Cleanliness, amenities, property conditions & facilities
I wasn’t expecting the Ritz, but the property needs a good clean and refurbish. Start with the ceiling fans, just way to hot in the room
Stayed 2 nights in Mar 2024

10/10 Excellent

Shakira

Stayed 1 night in Feb 2024

8/10 Good

Freya

Traveled with group
Liked: Staff & service
Spacious rooms. No a/c, shared bathrooms a bit dated but what can you expect ! Lovely building.
Stayed 2 nights in Feb 2024

2/10 Terrible

Rod

Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean basic rooms I would have liked a small fridge in the room.
Stayed 2 nights in Feb 2024

2/10 Terrible

Sanjay

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was not as advertised. While looks okay from outside, found bugs in room upon check-in and left immediately. When we confronted property manager, he promised a full refund but did not follow through when Expedia contacted him.
Stayed 1 night in Dec 2023

2/10 Terrible

Troy

Stayed 2 nights in Nov 2023

6/10 Okay

Marie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Dilshani

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The pub was fine as it had the air con going even through that really wasnt enough when the weather outside is over 41 ° over the weekend just went by. When we went upstairs you really could feel the heat as our room was like a fire. The ceiling fan wasn't runing properly to even cool our room down. When you open the window in your room you can physically feel the outside air cons heat coming through to our room. This room cost $303 per night and its not worth even $100 dollars per night. We didn't feel safe either as the room door wasn't closing properly. This was massive safety concern for us. After we arrived when the concert was finished and outside was cooler we expected and hoped for our room to be at good tempreture as no way we could of had any sleep. Unfortantly our room was still to hot to sleep in and we notice we had cockroches in our room too. We made the decision to check out from our hotel room that same night. We couldn't find anyone to say something or hand the key back. I will be asking for my money back for the worst experience of my life and causing unessary stress on everyone that had to deal with many problems with this hotel. If I could give no stars I would have. In this heat wave hotels like these shouldn't be a loude to give out comadation until they have instoled air cons up stairs and fix the door for safety of the customers.
Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent
Stayed 3 nights in Nov 2023

8/10 Good

Johan

Liked: Cleanliness, staff & service
Convenient location, friendly staff!
Stayed 1 night in Nov 2023

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Zita

Business traveler, Traveled with family
Liked: Staff & service
It was well located for our need. Other guests lack of clean habits in bathroom facilities.
Stayed 2 nights in Oct 2023

2/10 Terrible

Rachael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Yi

Traveled with partner
Liked: Cleanliness, staff & service
Spacious room and bathroom. Clean and good quality sheets and bath towels. Room blinds and shower head are broken. Needs better maintenance.
Stayed 1 night in Oct 2023

4/10 Poor

Ethan

Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel decided to schedule renovations on the floorboards downstairs at 10pm on a Sunday until roughly midnight, why when you have guests staying upstairs?
Stayed 3 nights in Oct 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a pub!
Taking into account that this is an old style pub with share bathrooms we enjoyed our stay and slept well in the comfortable beds. It’s a popular pub with good food so expect a bit of noise at night. Some things can’t be helped- it’s a pub, and a nice one at that!
Stayed 1 night in Sep 2023

2/10 Terrible

Shabbir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Great location, friendly staff, good food and nice pub.
Stayed 2 nights in Aug 2023

8/10 Good

Russell

Traveled with family
Liked: Cleanliness, staff & service
The stay was perfect for the price. Awesome location for seeing a game at the stadium.
Stayed 1 night in Jul 2023

10/10 Excellent

Kankana

Stayed 4 nights in Jun 2023