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Pullman Quay Grand Sydney Harbour

5.0 star property

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Bar (on property)
Deluxe Apartment, 1 Bedroom, Harbor View | 1 bedroom, premium bedding, minibar, in-room safe
Water view
Exterior
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available

Explore the area

Map
61 Macquarie Street, Sydney, NSW, 2000
  • Circular Quay
    ‪2 min walk‬
  • Sydney Opera House
    ‪7 min walk‬
  • Sydney Harbour Bridge
    ‪16 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Double Beds, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 2 Double Beds, Garden View

  • Sleeps 6
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, Harbor View

Apartment, 1 Bedroom, Harbor View | 1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom, Harbor View

  • 721 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 Bedroom, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 1 Bedroom, Garden View

  • 721 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Harbor View

Deluxe Apartment, 1 Bedroom, Harbor View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 1 Bedroom, Harbor View

  • 721 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom, Garden View

  • 721 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms, Garden View

  • 1033 sq ft
  • Sleeps 6
  • 2 Double Beds

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The price is $298
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About this property

Pullman Quay Grand Sydney Harbour

5-star hotel in Sydney Central Business District
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Pullman Quay Grand Sydney Harbour offers 68 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature minibars and laptop-compatible safes. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Pullman Quay Grand Sydney Harbour provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Pullman Quay Grand Sydney Harbour is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Q dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sydney Bar - This bar specializes in Cuban cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (AUD 75 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hacienda Sydney Bar
  • Q dining

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 35 per person
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Harbour
Pullman Harbour Aparthotel
Pullman Harbour Aparthotel Sydney Quay Grand
Pullman Quay Grand Sydney Harbour
Pullman Sydney Quay Grand
Quay Grand Hotel Sydney
Quay Grand Suites Sydney Hotel Sydney
Pullman Quay Grand Sydney Harbour Aparthotel
Pullman Quay Grand Harbour Aparthotel
Pullman Quay Grand Harbour
Pullman Quay Grand Sydney Harbour Hotel
Pullman Quay Grand Harbour Hotel
Quay Grand Suites Sydney Hotel
Pullman Quay Sydney Harbour
Pullman Quay Grand Sydney Harbour Hotel
Pullman Quay Grand Sydney Harbour Sydney
Pullman Quay Grand Sydney Harbour Hotel Sydney

Pullman Quay Grand Sydney Harbour Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1002 reviews
Rating 8 - Good. 204 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

dave

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great rooms
Checking took 15 mins at the counter . Absolutely ridiculous. Room was expensive but 100% worth it !
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fabulous. Hotel was clean, safe and very comfortable
Stayed 3 nights in Dec 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view.
Fantastic room. Great view. Bed super comfy- walking distance to everything you need. Really was 5 stars
Stayed 2 nights in Dec 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful - the best location and hotel in Sydney.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop in Sydney
Excellent location if you are only in Sydney for a few days. Watching the harbour from our room was awesome and so easy to see the main attractions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debra, Baulkham Hills

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing view, so much room, clean tidy, one of the premium hotels in Sydney
Stayed 1 night in Nov 2024

10/10 Excellent

Linda, Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
location location location
Stayed 2 nights in Nov 2024

6/10 Okay

Cezary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Review of 1-Bedroom Harbour View Accommodation
I recently stayed in a 1-bedroom harbour view room, expecting a premium experience for the steep price of nearly $1,400 per night. Unfortunately, the reality did not live up to the cost or expectations. To start, the room itself felt underwhelming and did not reflect the luxury standard one would anticipate for the price. The furnishings and amenities seemed average at best, and while the view was beautiful, it didn’t compensate for the lack of refinement in the overall offering. The service was another disappointment. I requested a late check-out, which was extended by only 30 minutes—a frustratingly tight timeline for such a premium booking. Even worse, housekeeping walked into the room unannounced after just a single knock, which was both intrusive and unprofessional. To top it off, reception called exactly five minutes after the extended check-out time to remind me to vacate the room, adding unnecessary pressure to an already rushed experience. For the price, I expected a seamless and indulgent stay, but instead, it felt rushed, impersonal, and lacking in the finer details that justify such a high rate. I wouldn’t recommend this accommodation unless significant improvements are made in both service and the room standards.
Stayed 1 night in Nov 2024

10/10 Excellent

husni

Stayed 2 nights in Nov 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a sensational place to stay.. we booked the Harbour side rooms and loved the uninterrupted views of Sydney Harbour, Circular Quay and the iconic Sydney Harbour Bridge.. ❤️❤️❤️❤️ A stay not to be missed if planning on staying in Sydney..
Stayed 2 nights in Nov 2024

6/10 Okay

Alastair

Liked: Cleanliness
Tired airconditioning … No spark … Living off its location 😬
Stayed 2 nights in Nov 2024

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in a fabulous position.
Stayed 4 nights in Nov 2024

8/10 Good

Asia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ingrid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations. Best things were balcony above circular quay for watching ferries and harbour bridge climbers. Great corner spa bath, hotel pool and hot spa. Comfortable beds including kids sofa double. Clean kitchen but could have used one small sharp knife and the onky cooking spatula was melted. Washer and drier worked. Freezer made ice but ice cream remaines strictly soft serve only. The kids were OK with that. I would stay again with family.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Harbor view rooms are beautiful especially having the outside balcony's. Lots of small bars and cafe's near by.
Stayed 4 nights in Oct 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend stay
Everything was wonderful from the moment we arrived until our departure. We booked a room overlooking the harbour for our wedding anniversary and were surprised by the thoughtful "Happy Anniversary" banner, card & treats in our room. Everything was beautifully presented, extremely well appointed and the view over Circular Quay and the harbour was magical. The Pullman Quay Grand's location was ideal as there were dozens of restaurants, The Opera House and Botanic Gardens all within a few minutes walk. And last, but certainly not least, the staff were extremely helpful and friendly with ideas of places to visit, public transport etc. We can highly recommend Pullman Grand Quay to all
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricky

Stayed 1 night in Oct 2024

8/10 Good

Haejin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything are pretty good 👍
Stayed 5 nights in Oct 2024

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is looking a little tired, but you just can’t beat the location or that view. Great service too.
Stayed 4 nights in Oct 2024

10/10 Excellent

Heather

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service
Absolutely fantastic hotel. Modern, very clean, so quiet, central location. Should promote pool as an amenity better, wish we had taken swimmers.
Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Traveled with partner
Liked: Cleanliness
Pros- best area in Sydney Cons- checked in early and room not ready ( this was fine as checkin is at 1400 - tried to get room at 1400 and staff couldn’t find reservation then room wasn’t ready - room on 8th floor stank of smoke and had the sofa bed made up - staff able to move us but to level 5, then couldn’t find our bags - cleaning staff repeatedly knocked on doors for cleaning prior to 0930 and when asked to come back mostly didn’t This is not a staffing issue and any fault is with management. We lived in the complex prior to 2020 and the hotel has deteriorated. As this is one of Accors flagship products it was poor. There are better places to stay in Sydney, not recommended
Stayed 5 nights in Sep 2024