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Pullman Quay Grand Sydney Harbour

5.0 star property

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Bar (on property)
Exterior
Apartment, 2 Bedrooms, Harbor View (Non-refurbi shed) | 1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
Apartment, 2 Bedrooms, Harbor View (Non-refurbi shed) | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Kitchen
  • Pool
  • Bar

Explore the area

Map
61 Macquarie Street, Sydney, NSW, 2000
  • Circular Quay
    ‪1 min walk‬
  • Sydney Opera House
    ‪5 min walk‬
  • Sydney Harbour Bridge
    ‪11 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Double Beds, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 2 Double Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, Harbor View

Apartment, 1 Bedroom, Harbor View | 1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom, Harbor View

9.0 out of 10
Wonderful
(6 reviews)
  • 721 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 Bedroom, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 1 Bedroom, Garden View

9.4 out of 10
Exceptional
(20 reviews)
  • 721 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Harbor View

Deluxe Apartment, 1 Bedroom, Harbor View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 1 Bedroom, Harbor View

9.4 out of 10
Exceptional
(33 reviews)
  • 721 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Garden View (Non-refurbis hed)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom, Garden View (Non-refurbis hed)

9.6 out of 10
Exceptional
(10 reviews)
  • 721 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Harbor View (Non-refurbi shed)

Apartment, 2 Bedrooms, Harbor View (Non-refurbi shed) | 1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms, Harbor View (Non-refurbi shed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms, Garden View

  • 1033 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Apartment, Multiple Beds, Harbor View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, Multiple Beds, Harbor View

  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Two King Bedroom Garden View Apartment

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Two King Bedroom Garden View Apartment

  • Sleeps 5
  • 1 King Bed

View all photos for One Bedroom Apartment With Harbour View

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Apartment With Harbour View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe One King Bedroom Apartment With Harbour View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe One King Bedroom Apartment With Harbour View

  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment With Harbour View

  • Sleeps 5
  • 2 King Beds

View all photos for One Bedroom Apartment With Garden View

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Apartment With Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two King Bedroom Harbour View Apartment

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Two King Bedroom Harbour View Apartment

  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe One King Bedroom Apartment With Garden View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe One King Bedroom Apartment With Garden View

  • Sleeps 3
  • 1 King Bed

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View from room

InterContinental Sydney by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1017)
$309 nightly
The price is $309 total
includes taxes & fees
InterContinental Sydney by IHG

About this property

Pullman Quay Grand Sydney Harbour

5-star hotel in Sydney Central Business District
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Pullman Quay Grand Sydney Harbour offers 68 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature minibars and laptop-compatible safes. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Pullman Quay Grand Sydney Harbour provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Pullman Quay Grand Sydney Harbour is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Q dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sydney Bar - This bar specializes in Cuban cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (AUD 75 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hacienda Sydney Bar
  • Q dining

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 35 per person
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Harbour
Pullman Harbour Aparthotel
Pullman Harbour Aparthotel Sydney Quay Grand
Pullman Quay Grand Sydney Harbour
Pullman Sydney Quay Grand
Quay Grand Hotel Sydney
Quay Grand Suites Sydney Hotel Sydney
Pullman Quay Grand Sydney Harbour Aparthotel
Pullman Quay Grand Harbour Aparthotel
Pullman Quay Grand Harbour
Pullman Quay Grand Sydney Harbour Hotel
Pullman Quay Grand Harbour Hotel
Quay Grand Suites Sydney Hotel
Pullman Quay Sydney Harbour
Pullman Quay Grand Sydney Harbour Hotel
Pullman Quay Grand Sydney Harbour Sydney
Pullman Quay Grand Sydney Harbour Hotel Sydney

Pullman Quay Grand Sydney Harbour Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1002 reviews
Rating 8 - Good. 206 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Doouglas

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
What worked: Great location with nice large rooms (bay view suite). What didn’t work: issues throughout 10 day stay with regulating water (temp variation from hot to cold in showers,) inconsistent housekeeping, low quality food with limited choices, below average service and major billing issues at checkout (which the hotel corrected). Overall: At US$500/night and advertised as a 4/5 star hotel one has expectations as to the experience - Pullman has work to do to improve
Stayed 10 nights in Mar 2025

10/10 Excellent

Richard

Superb location. Staff were excellent and the room spacious and comfortable
Stayed 3 nights in Mar 2025

6/10 Okay

Rae

The hotel was lovely and the location was fabulous! I had a harbor view 1 bedroom for 4 nights. After traveling for 2 weeks I planned to do laundry but discovered the dryer in the unit was broken. They were kind enough to give me access to a dryer in a vacant room, which was nice of them. The biggest problem for the four night stay was the shower, specifically rapid and extreme changes in temperature. It would go from warm to scalding hot or ice cold without warning. It was dangerous! I mentioned it to the front desk in person and was told it was a hotel wide problem and maintenance was working on it. It never improved and when I checked out I emphasized again how treacherous it was and they just shrugged it off. Not sure I would stay there again.
Stayed 4 nights in Mar 2025

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
The room was dated.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. Location was ideal. Room beautiful and staff welcoming. Great in house restaurant options. Room was quiet despite location.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in an amazing location and despite the outside noise, inside the rooms is very quiet.
Stayed 4 nights in Feb 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Great value for the price. We would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & location

Excellent hotel. Convenient to Opera House and harbor ferries. Large suites good for longer stays.
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room and nice area
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location and all the class you would expect of a Pullman positioned on the premium strip of Sydney Harbour
Stayed 1 night in Nov 2024

10/10 Excellent

Fatonia, Dickinson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful time at this hotel. The staff decorated our bed with rose petals for our 30th wedding anniversary! The staff also left a welcome card with treats for our Anniversary. We will definitely stay at this hotel when we return to Sydney. The deluxe room with view of harbor was outstanding.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and service
Stayed 3 nights in Feb 2025

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing. The ferry terminal is right outside the hotel. It’s an easy walk to the Rocks, the Opera House, and the Botanical Gardens are across the street. We had a balcony and it was great to watch the boats and see the harbor. The only issue was the showers. The water went from freezing to really hot intermittently. The staff was aware and trying to fix it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expected more - nice, but probably not great value for money. Excellent location.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic. Absolutely loved the property and the views from the room. Very well appointed accommodation. It had everything including laundry! Highly recommend.
Stayed 3 nights in Jan 2025

6/10 Okay

Aleks

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at breakfast are very slow. 1. Waited 10min to be seated and i was the only one there at that time . 2. It took them 15 min to take my oder 3. It took them 30 min to make my Oder and there was only 10 people in the breakfast eating. Very poor service. At the Breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Lucyna

Stayed 3 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. We had a fuill kitchen with full laundry facilities. And a fabulous view of the bay.
Stayed 5 nights in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sheena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony to absorb the sounds and vibes of Circular Quay. Minutes walk from ferries, buses, trains and light rail. Perfect location. Also IGA supermarket close by.
Stayed 3 nights in Dec 2024

8/10 Good

Susan Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment is fabulous, great views, comfortable, everything you could need. Amazing big bed with comfy pillows, within easy walking distance of amenities, transport and local sightseeing. Unfortunately, did experience a cockroach on our bed the first night, which was a bit off putting. This was disposed of by a member of staff, promptly. Also a cold shower - no hot water at all, second morning, apparently due to a storm & power outage. Breakfast service was a "bit hit & miss" as to what was ordered and what was received! Overall, we had a lovely one week stay in this apartment. Room service was excellent, standard of cleaning by staff each day was also excellent.
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great location for tourists

Great view of the harbor and perfect location for tourists near the ferry lines, Opera House, and eateries. Service was very prompt and friendly. Only issue was the dryer in our room sometimes was not working and the kitchen sink sprayed too hard.
Stayed 3 nights in Dec 2024