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Pullman Sydney Airport

5.0 star property

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Executive Suite, 1 King Bed (High Floor) | 1 bedroom, premium bedding, pillowtop beds, minibar
Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, minibar

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
191 O Riordan Street, Mascot, NSW, 2020
  • Enmore Theatre
    ‪3 min drive‬
  • Royal Prince Alfred Hospital
    ‪6 min drive‬
  • Sydney Cricket Ground
    ‪8 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(55 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Deluxe,Higher Floor,Executive Benefit)

1 bedroom, premium bedding, pillowtop beds, minibar

Executive Room, 1 King Bed, Accessible (Deluxe,Higher Floor,Executive Benefit)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Executive, High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Double Beds (Executive, High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (High Floor)

Executive Suite, 1 King Bed (High Floor) | 1 bedroom, premium bedding, pillowtop beds, minibar

Executive Suite, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive, High Floor)

Deluxe Room, 1 King Bed (Executive, High Floor) | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Executive, High Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Stamford Plaza Sydney Airport Hotel & Conference Centre

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1198)
$177 nightly
The price is $177 total
includes taxes & fees
Stamford Plaza Sydney Airport Hotel & Conference Centre

About this property

Pullman Sydney Airport

5-star hotel in Mascot
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Pullman Sydney Airport offers 229 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a 24-hour business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2906 square feet (270 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle during limited hours is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Pullman Sydney Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6 AM and 10:30 AM on weekdays.
Mobius - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi, Italian, Korean, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 11:00 PM
  • Covered self parking on site (AUD 40 per day)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mobius

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,906 square feet of conference space
  • 24-hour business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19 for children
  • Fee for in-room wireless internet: AUD 10 per night (rates may vary)
  • Fee for in-room wired internet: AUD 10 per night (rates may vary)
  • Airport shuttle fee: AUD 12.00 per person (one-way)
  • Airport shuttle fee per child: AUD 12.00 (one-way)
  • Covered self parking fee: AUD 40 per day
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Sydney Airport Hotel
Pullman Sydney Airport (opening June 2016)
Pullman Sydney Airport Hotel
Pullman Sydney Airport Mascot
Pullman Sydney Airport Hotel Mascot

Pullman Sydney Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1019 reviews
Rating 8 - Good. 210 out of 1019 reviews
Rating 6 - Okay. 79 out of 1019 reviews
Rating 4 - Poor. 34 out of 1019 reviews
Rating 2 - Terrible. 28 out of 1019 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Eleen

Liked: Property conditions & facilities
Disliked: Staff & service
Parking was charged for no reason- staff could not give reason Multiple calls to be made for food in room dining
Stayed 3 nights in Apr 2025

10/10 Excellent

Jenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop in for a night on the way through the city. Room service was really tasty, and is available with limited options 24/7. Close to airport (about 15 minute uber ride) and lots of Ubers close by for pick up. Clean.
Stayed 1 night in Apr 2025

10/10 Excellent

peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and Stewart went beyond to help with directions exspeceily Stewart such a nice man
Stayed 2 nights in Apr 2025

6/10 Okay

Alejandro, Miguel Hidalgo

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sharmila, Dianella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff were excellent. Reception staff during check in was not very pleasant. Ordered room service twice and was disappointed with the quality and standard of food.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Experience!

It was a very comfortable stay. Loved the room with an open plan including bathtub. Will definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Cindy

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reception and Guest Services staff were among the best I have ever encountered in over 50 years of traveling. They went above and beyond to assist me and make my stay VERY enjoyable and comfortable. Two standouts were Alysia and Mukunda whose professional, courteous and compassionate assistance were much appreciated. I can't thank them and the whole staff enough. Wonderful, absolutely wonderful to work with. Thank you very much.
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron

Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Convenient and pleasant
Stayed 1 night in Apr 2025

10/10 Excellent

Bashar

Stayed 3 nights in Apr 2025

10/10 Excellent

Rox

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler

Toilet with a view

Stayed 1 night in Apr 2025

6/10 Okay

N.

Traveled with partner
Liked: Property conditions & facilities
Room service / Kitchen couldn’t toast the sandwich (a ‘Toastie’) I’d post the photo if I could. The room service staff member was so embarrassed that they didn’t charge us for it. My wife didn’t eat it! She went hungry. My pizza was not good either, I didn’t eat much that! Had we known we would have eaten before returning to the hotel. Pullman Airport is a hotel we have stayed at before. We actually like it very much. Senior hotel management needs a ‘Rev-up’!
Stayed 2 nights in Apr 2025

8/10 Good

Angie, Red Deer

Liked: Cleanliness, staff & service, property conditions & facilities
It was near mascot train
Stayed 2 nights in Apr 2025

8/10 Good

Jordan

Close to Sydney Airport. Staff were friendly, but seemed inexperienced in some areas, so it was difficult to get information, even with restaurant menu items. We were only thee from evening to morning, so didn't check out any facilities. Overall , it was clean and convenient and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ganesh Kumar Sharma Thandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good stay, excellent service and one of best staffs
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Stayed 1 night in Mar 2025

10/10 Excellent

Valaauina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful clean place but I just don’t like how we walk from the car park to go to another building where we were staying but I like everything except the car park
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dipendra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and Superb
Stayed 3 nights in Mar 2025

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Staff & service
Having stayed at a Pullman property before in Auckland, we were very disappointed with this property at Sydney International Airport. Our major criticism was that having at first experienced problems getting into a room (door key didn’t work and room service items were outside the room on the floor, suggesting the room was occupied) we were then assigned to a second room, which ended up having issues with the air conditioning……it was 92 degrees in Sydney that day. Despite efforts to reset the AC, it was still much too warm, so the management offered to have us change rooms, but told us that this was the last room they would offer since we had already had 2 room changes!!!!….which was absolutely NOT the case. Yet they made us feel as if we were being fussy and overly demanding customers, which we resented as we are always very accommodating customers. Furthermore the ‘gentleman’ ( I am using that descriptor sarcastically, but he was either a manager or assistant manager ) who was apparently on duty and arranged the changed room when they couldn’t fix the AC, was arrogant and frankly unpleasant. However, some of the staff were great….Alison who was helping at the front desk; the bartender that evening (I think his name was Eric??)…they were courteous and professional, which was
Stayed 1 night in Mar 2025