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Pullman Sydney Airport

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Sydney Airport

Bar (on property)
Exterior
Bar (on property)
Premium bedding, pillowtop beds, minibar, in-room safe
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Parking available
  • Room service

Explore the area

Map
191 O Riordan Street, Mascot, NSW, 2020
  • Meriton Retail Precinct Mascot Central
    7 min walk
  • Enmore Theatre
    5 min drive
  • University of New South Wales
    6 min drive
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    9 min drive

Room options

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, 2 Double Beds

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Deluxe,Higher Floor,Executive Benefit)

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed, Accessible (Deluxe,Higher Floor,Executive Benefit)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Executive, High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Double Beds (Executive, High Floor)

  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive, High Floor)

Deluxe Room, 1 King Bed (Executive, High Floor) | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Executive, High Floor)

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Stamford Plaza Sydney Airport Hotel & Conference Centre

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (1121)
The price is $137
per night
$151 total
includes taxes & fees
Dec 11 - Dec 12
Stamford Plaza Sydney Airport Hotel & Conference Centre

About this property

Pullman Sydney Airport

5-star hotel in Mascot
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Pullman Sydney Airport offers 229 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a 24-hour business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2906 square feet (270 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle during limited hours is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Pullman Sydney Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6 AM and 10:30 AM on weekdays.
Mobius - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi, Italian, Korean, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 11:00 PM
  • Covered self parking on site (AUD 40 per day)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mobius

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,906 square feet of conference space
  • 24-hour business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19 for children
  • Fee for in-room wireless internet: AUD 10 per night (rates may vary)
  • Fee for in-room wired internet: AUD 10 per night (rates may vary)
  • Airport shuttle fee: AUD 12.00 per person (one-way)
  • Airport shuttle fee per child: AUD 12.00 (one-way)
  • Covered self parking fee: AUD 40 per day
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Sydney Airport Hotel
Pullman Sydney Airport (opening June 2016)
Pullman Sydney Airport Hotel
Pullman Sydney Airport Mascot
Pullman Sydney Airport Hotel Mascot

Pullman Sydney Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1050 reviews" "
Rating 8 - Good. 232 out of 1050 reviews" "
Rating 6 - Okay. 79 out of 1050 reviews" "
Rating 4 - Poor. 32 out of 1050 reviews" "
Rating 2 - Terrible. 26 out of 1050 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very obliging, fantastic service. Air New Zealand rescheduled our flight for 10 hours later so front desk gave us a complimentary late checkout. Absolutely recommend, so helpful with phone calls for the changes that had to happen due to change
Stayed 1 night in Aug 2024

10/10 Excellent

Lester

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Terrence

Business traveler
Liked: Cleanliness, room comfort
Well located to airport.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Facilities are rather good but not the service
The hotel facilities (room and gym) and location are rather good, but not the service of the staff there, specifically this male staff who was arrogant when we asked for water at the reception, and also unapologetic when he made a hiccup clearing our unfinished plates at the breakfast buffet (he did not apologise and simply shrugged his shoulders when his female co-worker asked why he cleared our unfinished plates).
Stayed 1 night in Aug 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dining in prices are insane, property is aged for the price
Stayed 1 night in Jun 2024

6/10 Okay

Adrianus

Business traveler
Generally bad service from the administrative staff - rule book without any consideration for reality.
Stayed 3 nights in Aug 2024

6/10 Okay

Rachael

Traveled with partner
Liked: Property conditions & facilities
They were having phone issues the number I called to get the airport shuttle from the airport to the hotel was useless. I couldnt get through to anyone at first, then when I did they told me the shuttle they advertise they have was not available so i got a Taxi. Upon arrival they did not have a room ready which was fine being I was early for checkin so I was told they would text me when it was ready. I later received a text in such scrambled english I did not know what it was trying to tell me. I went to check if my room was ready again assuming thats what the garbled message was about and it was. The room was clean and the bed was comfy. The breakfast was unedible, the pancakes were so dry they stick to your mouth and you almost choke trying to swallow.
Stayed 2 nights in Aug 2024

10/10 Excellent

Neandra, St Clair Shores

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jul 2024

8/10 Good

Robyn

Traveled with group
Liked: Cleanliness, property conditions & facilities
Excellent food service manages however they were understaffed and we had long wait times for service at the bar. The complimentary canapés were delicious but due to the number of people who were there there was not sufficient quantity. By 6pm there were none left despite advertising they would be available to 6.30pm for those in executive rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cut above other airport hotels.
Quiet location on the hotel/airport shuttle route. Excellent service in bar and restaurant and great tasting dinner. Several breakfast options - continental, full or a la carte. Interesting decor in the foyer area with dog themed art exhibition. Would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Kirsty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay, food was great, staff really helpful. Would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Ramiro

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Peter

Stayed 1 night in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and friendly and the room was clean and fresh.
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Stayed 1 night in Jul 2024

4/10 Poor

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A) lazy concierge - people waiting in line, pretending to be busy, not helping other staff with customers. B) team leader in bar area very slack. Made me a coffee with an old shot, had been sitting there for over 10 minutes. Over heater the milk to compensate. C) coffee has sweetener in it. D) same team leader not training/showing trainees correct practices. E) room curtains don’t close completely. Sun light shining in at 7:30am - my one chance of a sleep-in ruined. F) please vacuum ceiling exhaust vents in bathroom.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get around with multiple cheap public transport options close by.
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark, Las Vegas

Great hotel upper class rooms
Stayed 1 night in Jul 2024

10/10 Excellent

A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
A
Stayed 1 night in Jul 2024