Quest Mascot Serviced Apartments

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Room options

Executive Apartment, 2 Bedrooms

  • 775 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Standard Apartment, 1 Bedroom, Kitchen

  • 602 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Studio, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Family Apartment, 2 Bedrooms, Kitchen

  • 775 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Studio Apartment

  • Sleeps 2
  • 1 King Bed

Two Bedroom Executive Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed OR 2 King Beds

One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Quest Mascot Serviced Apartments

4.5-star hotel in Mascot
8 restaurants, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and laundry facilities are onsite. Limited housekeeping is available.
Quest Mascot Serviced Apartments offers 91 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on a limited basis.

Dining is available at one of the hotel's 8 restaurants. The property also offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. For a surcharge, an airport shuttle at scheduled times is offered to guests. This luxury hotel also offers a vending machine, laundry facilities, and express check-in. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Mascot Serviced Apartments is a smoke-free property.

Cafe Sianos - This café serves breakfast, brunch, lunch, and light fare. A children's menu is available.
Rock's Brewing Co - Onsite brewpub. Open daily.
Ichuros - This theme restaurant specializes in Mediterranean cuisine. Open daily.
Curry Craze - This restaurant specializes in Indian cuisine. Open daily.
La Bufala - This restaurant specializes in Italian cuisine. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 10:00 PM at scheduled times
  • Onsite parking available only on request
  • Self parking on site (AUD 40 per day)
  • Limited onsite parking

Food and drink

  • 8 restaurants
  • Snack bar/deli

Restaurants on site

  • Cafe Sianos
  • Curry Craze
  • Ichuros
  • La Bufala
  • Rock's Brewing Co

Family friendly

  • In-room microwave
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Built in 2008
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Ice maker
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in fee for check-in between 10:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (7:00 AM - 11:00 PM) and Sunday - Sunday (8:00 AM - 10:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 12.00 per person (one-way)
  • Airport shuttle fee per child: AUD 12.00 (one-way), (from 2 to 13 years old)
  • Self parking fee: AUD 40.00 per day
  • Late check-in fee for check-in between 10:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Apartment Mascot Airport Sydney
Quest Sydney Airport Mascot
Quest Mascot Serviced Apartments Apartment
Quest Mascot Serviced Apartments
Quest Serviced Apartments
Quest Mascot Serviced Apartments Hotel Mascot
Quest Mascot Serviced Apartments Hotel
Quest Mascot Serviced Apartments Mascot
Quest Mascot Serviced Apartments Hotel Mascot

Quest Mascot Serviced Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 429 out of 1031 reviews" "
Rating 8 - Good. 394 out of 1031 reviews" "
Rating 6 - Okay. 115 out of 1031 reviews" "
Rating 4 - Poor. 54 out of 1031 reviews" "
Rating 2 - Terrible. 39 out of 1031 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars from us. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable easy walk to shops close to airport staff helpful
Stayed 2 nights in May 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport
Ok for an overnight before os flight.
Stayed 1 night in Aug 2024

10/10 Excellent

Trudi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Short walk to train station and travel to airport
Stayed 2 nights in Jul 2024

8/10 Good

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service
Beds very comfortable, service fantastic. Shame about the paint splatters and paintings about to fall off the walk
Stayed 1 night in Jul 2024

6/10 Okay

Shaun

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I more than likely won't return. The hotel has 8 on-site restaurants listed, but upon arrival I found out all 8 of those are more than a half a mile away from the property. The staff ignored to do not disturb sign on the door multiple times throughout my stay. The carpets in the hallways are covered in stains, though they said that they're in the middle of renovations so in the future that may change. It's listed as having soundproof rooms but I could hear just about every noise in the hallway and from outside, I was on the 8th floor and I could hear dogs barking on the ground and from outside, I was on the 8th floor and I could hear dogs barking on street. Staff was friendly and helpful. Overall I had an average experience, I think next time I'll just stick with going to the Branksome though, it's in the same area and price range and had much better amenities and facilities. This hotel doesn't seem much like a luxury hotel, it's more like an old apartment building in the process of becoming a hotel. I had much higher expectations from the listing
Stayed 6 nights in Jul 2024

8/10 Good

Jenny

Business traveler
Liked: Staff & service
Disliked: Room comfort
Bed was not comfortable at all
Stayed 2 nights in Jul 2024

8/10 Good

Rhodora

Liked: Cleanliness, property conditions & facilities
Staff were amazing and the stay was nice except there were bedbugs that made it difficult to sleep at night.
Stayed 1 night in Jul 2024

10/10 Excellent

KEVIN, Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My apartment of choice for business and leisure travel when visiting Sydney. Currently the lobby area undergoing renovations which did mean a few steps to carry luggage up. We were placed on a higher floor away from the noise. Staff always super helpful. Shuttle bus available for a few to the airport. Uber or walk and train into the city. Mascot Main Street at other end of the road with great selection of places to eat.
Stayed 1 night in Jul 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, and even though they were in the process of renovating, they worked very hard to make sure it didn’t interfere with our stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Joy

Stayed 2 nights in Apr 2024

8/10 Good

Colleen

Traveled with partner
Liked: Cleanliness
The bed was awesome! Not to far to walk to shops/pub. Didn't like my given name mashed by the receptionist 😕
Stayed 1 night in Jul 2024

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Building renovations ongoing so a bit tricky. No restaurant so have to go out for a meal. Bed was comfortable and room was nice and clean. Thank you
Stayed 1 night in Jul 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good location, transfer to Airport - however renovations were underway and we were not advised at the time of booking, paint smell was not acceptable
Stayed 1 night in May 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

8/10 Good

Grant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We acknowledge that the property was being refurbished, and thankyou for the early notification. Our refurbished rooms were comfortable and inviting after a long flight. Staff were attentive to onward transport. Thankyou Quest.
Stayed 1 night in Jun 2024

2/10 Terrible

Fuyuko

Disliked: Cleanliness, property conditions & facilities
I was awoken by 7:30 am by workmen shouting outside the door and starting hammering for work. My room was directly opposite of the one. Painting smell was strong it was hard to sleep. The corridor was full of stuff like tiles, pulled out hoods and other materials. It felt like I was in construction site rather than a hotel! No mention of this when I checked in! I would ask for some refund for this experience!
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. I felt completely safe staying here with my grandmother. Extremely convenient with all sorts of amenities at hand.
Stayed 6 nights in May 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size and comfortable. Shower floor extremely slippery with no grip bars within shower recess. Shower tap came off. Overall a nice clean place although a long way from food and shopping places.
Stayed 6 nights in May 2024

10/10 Excellent

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
It was a good stay. Ideal for getting some rest between two flights.
Stayed 3 nights in Apr 2024

8/10 Good

Jason, Robina

Close to the airport. Water was not hot in the shower and was warm at best. Tea was good coffee not so good, international roast? Didn’t know they still made that. Room was quiet and the blackout blinds were great if you like a sleep in. Be careful of the lift door if you enter and push a floor number the door closes slightly and very quickly so the second or third person in gets hit by it.
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Gigi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 3 nights in May 2024