Shangri-La Sydney

5.0 star property

Choose dates to view prices

Photo gallery for Shangri-La Sydney

2 restaurants, breakfast served
Separate tub and shower, free toiletries, hair dryer, bathrobes
Grand Premier Sydney Harbour View 1 King | Premium bedding, in-room safe, desk, blackout drapes
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym
  • Room service
$189
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
176 Cumberland Street, The Rocks, NSW, 2000
  • Circular Quay
    ‪9 min walk‬
  • Sydney Opera House
    ‪12 min walk‬
  • Sydney Harbour Bridge
    ‪12 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(111 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Twin Beds, City View

9.2 out of 10
Wonderful
(18 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Opera House City View 1 King

9.0 out of 10
Wonderful
(76 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View 2 Twins

9.8 out of 10
Exceptional
(17 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 2 Twins

9.2 out of 10
Wonderful
(24 reviews)
  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 2 Double Beds

Horizon Opera House City View 1 King

9.4 out of 10
Exceptional
(21 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 2 Twins

9.8 out of 10
Exceptional
(19 reviews)
  • 538 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 1 King

9.0 out of 10
Wonderful
(51 reviews)
  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

  • 936 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour Suite 1 King

10.0 out of 10
Exceptional
(2 reviews)
  • 893 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, Lounge Access, High Floor

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Royal Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, Business Lounge Access, Harbor View (Governor, High Floor)

  • 1227 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 1 King

9.2 out of 10
Wonderful
(39 reviews)
  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge King Room

8.8 out of 10
Excellent
(5 reviews)
  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite 1 King

10.0 out of 10
Exceptional
(2 reviews)
  • 893 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Horizon Darling Harbour 1 King

9.0 out of 10
Wonderful
(21 reviews)
  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour View 1 King

9.0 out of 10
Wonderful
(4 reviews)
  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

  • 893 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 1 King

9.2 out of 10
Wonderful
(107 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 2 Twins

8.8 out of 10
Excellent
(28 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

  • 829 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(23 reviews)
  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Grand Premier Sydney Harbour View 1 King

9.4 out of 10
Exceptional
(18 reviews)
  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View Twin Room

  • Sleeps 2

Executive Sydney Harbour King Room

  • Sleeps 3

Grand Premier Sydney Harbour Room

  • Sleeps 3

Premier Harbour Bridge Room

  • Sleeps 3

Horizon Club Sydney Harbour Room

  • Sleeps 3

Deluxe Harbour Bridge King Room

  • Sleeps 3

Horizon Club Opera House City Room

  • Sleeps 3

Horizon Club Spa Suite

  • Sleeps 3

Deluxe Opera House City View Twin Room

  • Sleeps 2

Executive Sydney Harbour Suite

  • Sleeps 3

Horizon Club Sydney Harbour Suite

  • Sleeps 3

Deluxe Opera House City View King Room

  • Sleeps 3

Presidential Suite

  • Sleeps 2

Horizon Club Darling Harbour Room

  • Sleeps 3

Deluxe Darling Harbour Twin Room

  • Sleeps 2

Executive Opera House City View King Room

  • Sleeps 3

Deluxe Darling Harbour King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Harbour Bridge Suite

  • Sleeps 3

Deluxe Harbour Bridge Twin Room

  • Sleeps 2

Executive Sydney Harbour Twin Room

  • Sleeps 2

Horizon Club Tower Suite

  • Sleeps 3

Ambassador Suite

  • Sleeps 2

Executive Darling Harbour King Room

  • Sleeps 3

Horizon Club Premier Sydney Harbour Room

  • Sleeps 3

The Governor Suite

  • Sleeps 2

Executive Darling Harbour Twin Room

  • Sleeps 2

Deluxe Harbour Bridge Room

  • Sleeps 2

Deluxe Opera House City View Room

  • Sleeps 2

Executive Opera House City View Room

  • Sleeps 2

Executive Darling Harbour Room

  • Sleeps 2

Royal Suite

  • Sleeps 2

Similar properties

About this property

Shangri-La Sydney

Hotel in The Rocks
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Shangri-La Sydney features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to 20 meeting rooms and limo/town car service. Event facilities measuring 20451 square feet (1900 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Shangri-La Sydney is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Altitude Restaurant - This restaurant serves lunch and dinner. Reservations are required.
Blu Bar on 36 - Onsite cocktail bar. Open daily.
Café Mix Restaurant - This buffet restaurant serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,451 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 275.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 145 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Shangri-La Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1631 out of 2381 reviews
Rating 8 - Good. 413 out of 2381 reviews
Rating 6 - Okay. 175 out of 2381 reviews
Rating 4 - Poor. 95 out of 2381 reviews
Rating 2 - Terrible. 67 out of 2381 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teofilovsky, Waipahu

Stayed 5 nights in May 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love s in the air

It was amazing Great guy at reception called John rewarded on our anniversary and birthday Hotel is a dream Upgrade to a view room of opera house especially now during vivid
Stayed 1 night in May 2025

10/10 Excellent

Heather Frances

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service, cleanliness, luxury, location, amazing view
Vivid 2025
View from Opera Room
Stayed 2 nights in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the shangri la to see vivid. Excellent dinner / drinks at altitude restaurant on 36th floor with fantastic views of vivid. Very enjoyable stay.
Stayed 1 night in May 2025

6/10 Okay

Cesar, san lui

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Breakfast restaurant was fullevery day,no available tables the hotel need to do something about this
Stayed 4 nights in May 2025

10/10 Excellent

Roland

Room was beautiful and the service at check-in and check-out excellent
Stayed 1 night in May 2025

10/10 Excellent

Rae

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge gentlemen/valet at the door were extremely helpful. I appreciate the assistance with all my bags and weighing them. Please express my thanks!!!!!!!
Stayed 4 nights in May 2025

10/10 Excellent

Viktor

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. A++ to the staff. Very helpful friendly and accommodating. Amazing view, best in syd. Worth the $. Will 100%stay again
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Best view comfy bed so clean
Stayed 1 night in May 2025

10/10 Excellent

Professor John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Anastasia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Stefano

Stayed 1 night in May 2025

8/10 Good

Rosauro

Business traveler, Traveled with family
Liked: Cleanliness
Toilet seat was too high and sink was too low that my wife almost hit her head on the tap handle due to poor design.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to Harbour Bridge and Circus Quay
Stayed 1 night in May 2025

2/10 Terrible

Sophie

Stayed 1 night in May 2025

4/10 Poor

Kayuki

Stayed 3 nights in May 2025

10/10 Excellent

Melissa, KOGARAH BAY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and hotel as always.
Stayed 1 night in May 2025

2/10 Terrible

Claire

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really poor service and poor facilities. Will not be staying here again and have much better places in Sydney to stay. What’s with all the attitude here? Not accommodating and just terrible.
Stayed 1 night in May 2025

8/10 Good

Sophia, Piangil

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very fancy, felt a bit out of place as a bit upper class to what we are used to. Great service when getting there. Out dated rooms but would have been top class back in the day. Great view of the opera house from our room.
Stayed 3 nights in May 2025

10/10 Excellent

Christine

Stayed 2 nights in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close
Stayed 3 nights in May 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have not been so impressed by a hotel for years - for the same price as a basic hotel in London enjoy a world class luxury experience
Stayed 2 nights in May 2025